I have been a member of A&Til (FTF-A) for about 12 years and most of my meetings were with Martin Graugaard Larsen. Whether I was on unemployment benefits or just needed advice with changing jobs, fee... See more
Company replied

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I have been a member of A&Til (FTF-A) for about 12 years and most of my meetings were with Martin Graugaard Larsen. Whether I was on unemployment benefits or just needed advice with changing jobs, fee... See more
Company replied
There are some people that can not help you and pass to another like a long list no body knows, feels like sometimes some people don't want to work and passing out the problems and then the same goin... See more
Company replied
I’ve been a member for several years, and my experience has always been positive—every time I’ve reached out with questions, I’ve received helpful support. My most recent meeting with Svetlana, howeve... See more
Company replied
FTFa handled my situation with professionalism and empathy! Their customer service is exceptional—quick, understanding, and extremely fair. It’s rare to find a company that genuinely puts its customer... See more
Company replied
Af og til har du brug for en a-kasse Arbejdslivet går sjældent kun fremad. Af og til tager det en drejning, og så har du brug for økonomisk tryghed og sparring til at komme godt videre. I a-kassen A&Til står vi klar, når du af og til har brug for os. Mere end 156.000 medlemmer har allerede valgt os, bl.a. fordi vi har et stærkt kendskab til vores medlemmers fag og brancher gennem vores samarbejde med 51 faglige organisationer. Som medlem får du tryghed i form af dagpenge eller efterløn, men vi sørger også for, du ikke står alene, når du vil lande dit næste job. Er dagpenge alene ikke nok til at dække dine udgifter, tilbyder vi lønsikring i to varianter: Basis og Flex. Basis er en enkel og økonomisk lønsikring med dækning op til 7.500 kr./md. oveni dagpengene, mens Flex giver mulighed for en højere dækning, op til 60.000 kr./md. og mere fleksibilitet. Uanset hvad dit behov er, kan du få økonomisk frihed og tryghed i dit arbejdsliv til den dag, du af og til har brug for os.
Snorresgade 15, 2300, København, Denmark
No recent history of asking for reviews
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Replied to 100% of negative reviews
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as a fresh graduate I very much welcomed the opportunity to be introduced to the job market, the system structure and the procedural matters when it comes to the rights, obligations and benefits and job search possibilities.

Reply from A&Til
Agent's involvement should be higher, with prepared tools and strategies how to help individuals to succeed faster in their job search. Just questioning the individual how is it going doesn't make much sense.

Reply from A&Til
So far, so good. Live chat in case there are troubles, friendly staff and fast processing times for documents

Reply from A&Til
Very helpful, friendly staff. Superb assistance with everything from figuring out what works best for you at any point to small things such as CVs and cover letters.

Reply from A&Til
I have become unemployed in the beginning of the month and my intro meeting was in the end of the same month, after 20 days. In this period I have not been told that i have to comply with some of their requirements like filling in my job log. Another form I had to fill in about my dagnepenge in the end of the month I also had to know in advance as noone told me. I had to call multiple times and ask in order to make all needed documents in order. If i was waiting untill the meeting then it would be too late. The meeting itself was more like a workshop where we have to get to know the group, which is completely unnecessary in my opinion. The important things werent explained detaily enough, and people felt uncomfortable to ask questions, therefore the talker continued briefly to change slides.

Reply from A&Til
The introduction meeting was very good!
I am happy that I am a member of FTFA.

Reply from A&Til
It is always good to have someone to explain the system, also possible to ask questions and talk in person

Reply from A&Til
Very kind feedback, open to questions and useful for one's own writing improvement. Thank you very much.

Reply from A&Til
The meeting was genuinely helpful, the counselor was extremely polite, eager to help and knowledgeable. The discussion was fruitful and targeted to my knowledge and field of expertise.

Reply from A&Til
I think it was a good job keep up the good work.

Reply from A&Til
Topprofessionelle og fantastiske til
at komme med konstruktive forslag og nye ideer 🤩

Reply from A&Til
Very unprofessional. I chose this Akasse out of a careless decision as they came and presented themselves at my school and I did not know any other Akasse at that time. I paid for that dearly.
There is so much misinformation. Each employee says something different. To make excuse for their late handling, they accused me for sending documents late, but in fact, they did not inform me anything. I called them many times and every time the one I spoke to seems to have no clue of what is going on!.
Just, save your time and money. Don't go for this one. I changed Akasse immediately after the last phone call with them. I have wasted too much time and effort on this. Not worth it!

Reply from A&Til
If I could give you -5 stars I would do it. I was trying to contact this company for more than 2 weeks . I tried all the available channels - phone, message via tastselv, chat - I never got an answer, or the chat system crashed and I couldn't get through chat.... It took me 7 hours one day to get in a touch with this company - It was not successful. What am I paying the membership for? For this customer support? Well I have to say McDonald's has better customer service than this company. How can such a terrible company handle such an important things like dagpenge etc... The excuse is that they have a new IT system - so I should probably tell the ladies in grocery stores that I'm taking the groceries home with me but I won't pay for it because FTFa has a new IT system or so ??? This is absolutely ridiculous and I will do my best to tell my network that this insurance is not worth a single kroner. STAY AWAY FROM THIS COMPANY - IT IS ONE HUGE DISASTER

Reply from A&Til
The best choice for recently graduated students!

Reply from A&Til
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