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A&Til Reviews 

3,133
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

I have been a member of A&Til (FTF-A) for about 12 years and most of my meetings were with Martin Graugaard Larsen. Whether I was on unemployment benefits or just needed advice with changing jobs, fee... See more

Company replied

Rated 2 out of 5 stars

There are some people that can not help you and pass to another like a long list no body knows, feels like sometimes some people don't want to work and passing out the problems and then the same goin... See more

Company replied

Rated 5 out of 5 stars

I’ve been a member for several years, and my experience has always been positive—every time I’ve reached out with questions, I’ve received helpful support. My most recent meeting with Svetlana, howeve... See more

Company replied

Rated 5 out of 5 stars

FTFa handled my situation with professionalism and empathy! Their customer service is exceptional—quick, understanding, and extremely fair. It’s rare to find a company that genuinely puts its customer... See more

Company replied

Company details

  1. Insurance Company

Written by the company

Af og til har du brug for en a-kasse Arbejdslivet går sjældent kun fremad. Af og til tager det en drejning, og så har du brug for økonomisk tryghed og sparring til at komme godt videre. I a-kassen A&Til står vi klar, når du af og til har brug for os. Mere end 156.000 medlemmer har allerede valgt os, bl.a. fordi vi har et stærkt kendskab til vores medlemmers fag og brancher gennem vores samarbejde med 51 faglige organisationer. Som medlem får du tryghed i form af dagpenge eller efterløn, men vi sørger også for, du ikke står alene, når du vil lande dit næste job. Er dagpenge alene ikke nok til at dække dine udgifter, tilbyder vi lønsikring i to varianter: Basis og Flex. Basis er en enkel og økonomisk lønsikring med dækning op til 7.500 kr./md. oveni dagpengene, mens Flex giver mulighed for en højere dækning, op til 60.000 kr./md. og mere fleksibilitet. Uanset hvad dit behov er, kan du få økonomisk frihed og tryghed i dit arbejdsliv til den dag, du af og til har brug for os.


Contact info

4.0

Great

TrustScore 4 out of 5

3K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.0

All reviews

(3,133)

166 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great meeting

It explained everything that we needed to know in a simple manner.

15 October 2019
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Reply from A&Til

Hi Helmut, Thanks for your feedback. We are glad to hear that you have had a good experience with us and felt that you got what you needed. Best regards, Kristine, FTFa.

Rated 5 out of 5 stars

very helpful

9 October 2019
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Reply from A&Til

Hi Greta. Great to hear. Thanks for your review. Best regards, Lene, Communications

Rated 5 out of 5 stars

It was very pleasant and informative

It was very pleasant and informative. All my questions were answered and I gained a new view on jobsearch in Copenhagen, since I just moved to the town.

6 September 2019
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Reply from A&Til

Hi Zvonomir. Thanks for your review. I am glad that FTFa has helped give you a good start in Copenhagen. Best, Troels, FTFa.

Rated 5 out of 5 stars

The lady who was giving us the…

The lady who was giving us the information was super nice and answered all the questions, thank you very much!

20 August 2019
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Reply from A&Til

Hi Annija. Thank you for your review. Best Troels, FTFa

Rated 5 out of 5 stars

Always when I had a question or needed…

Always when I had a question or needed help everyone was very helpful and kind to help me get answers that I need.

19 August 2019
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Reply from A&Til

Hi Szymon. Wunderful to hear you got the answers, you needed. Thanks! Troels, FTFa

Rated 5 out of 5 stars

Happy about it!

It was very helpful and informative, very pleased that I could a private help too!

16 July 2019
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Reply from A&Til

Hi Amanda. Thanks so much for your review. I'm happy that we can be of service to you. Please don't hesitate to book meetings or call us when you have questions. Best regards, Lene, Communications

Rated 5 out of 5 stars

nice

very good, fast and helpful people :)

11 July 2019
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Reply from A&Til

Hi Anna. Thanks for your review. We're happy to be of service. Best regards, Lene, Communications

Rated 5 out of 5 stars

Review Stefan Moise

I would like to say that the intro meeting was enough to understand the unclear matters in regard the next steps of the process. Also, the paper support with the slides was a big help.

The staff helped with additional questions and they offer continuous feedback in regard of the process needed to be follow.

11 July 2019
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Reply from A&Til

Hi Stefan. Thank you for sharing you experience with us. I'm glad to hear that you are gettings answers to your questions. If you have any unanswered ones, we'll be happy to help you. Have a nice day, regards, Lene, Communications

Rated 1 out of 5 stars

In the 21st century

In the 21st century, in a European country, all important documentation is still not provided in English. Thank you!

11 July 2019
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Reply from A&Til

Hi Nikolay. Thanks for your feedback. I understand your frustration. We're working towards having more content, letters and forms available in English. Taking into account the hundreds of letters that we have as well as the task of incorporating English options into our system and online forms, it is a slow process. Until then my colleagues stand ready with guidance by phone or via chat. Best regards, Lene, Communications

Rated 4 out of 5 stars

Det var en god start

Det var en god start - og de er super flinke!

3 July 2019
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Reply from A&Til

Hej Ziba. Tak for din anmeldelse. Jeg er glad for at høre du er kommet godt fra start. Mvh. Kristine, FTFa

Rated 5 out of 5 stars

Great

Really professional and trustworthy employees. Great experience

27 June 2019
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Reply from A&Til

Hi Edi. Thank you! I'll let my colleagues know you had a great experience. Have a nice day. Kind regards Camilla, FTFa

Rated 2 out of 5 stars

I didn't understand the purpose of the…

I didn't understand the purpose of the meeting. My questions could have been easily answered by making a phone call.
We did not check either my cv or the cover letters for feedback, but only if I have been following the regulations.
Overall, I am disappointed from the a-kasse for having noone related to my field in order to help me and give constructive criticism on my applications in order to improve.

6 May 2019
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Reply from A&Til

Hi Foteini. Some meetings are required by law but I am sorry that you felt that it was a disappointment because we strive to make your time worth while so that you are well-equipped for navigating in the rules of the a-kasse as well as applying for jobs. I hope that you will give our feedback a try in regards to your cv and applications. You are welcome to send them to ansoegning.cv@ftfa.dk. Best regards, Lene, Communications

Rated 5 out of 5 stars

I am satisfied with their services

I am satisfied with their services. They know what are their tasks and they do it. I can recommend FTFA. You are in a need for help? Or something is not clear? Just call them or write in the chat.

29 April 2019
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Reply from A&Til

Thank you for the review. Have a nice day. Regards, Camilla, FTFa

Rated 5 out of 5 stars

Manga tak!

Manga tak! I am very great full for the support and for the personal treatment. You are doing a great job - it will be very hard without you!

26 March 2019
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Reply from A&Til

Hi Edan. Thank you so much for your praise. I'm happy that you've had such a supportive experience with my colleagues because that's exactly the reason why we go to work every day. Please continue to use our services in the future. Best regards, Lene , Communications

Rated 5 out of 5 stars

Competent, prepared, kind, what else?

The guys at FTFA are competent, kind and prepared.
Always available for any inquiry and always keen to help you if they can, the people of the artistic dept. are just the best!
Highly recommended.

28 February 2019
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Reply from A&Til

Hi Luca. Thanks so much for your review and recommendation. We're more than happy to answer all of your questions since we know that it can be a bit much to get to know the system, especially if you're working within an artistic field of employment. Have a nice evening, best regards, Lene, Communications

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