Angel Recovery Reviews 

My tyre burst after going over a pot hole. I had run flats so was very confused. I Used angel through AA, Mustafa was amazing he came quickly and was very knowledgeable with the information he gave me. I’m a women who’s tyre burst at 1in the morning, mustafa was so kind and friendly made me feel very safe through out the whole service. I can’t recommend him enough. Ever recovery guy should take note on his customer service, impeccable. Thank you!

Like another customer mentioned they exploit their workers as much as possible. Ron seemed like he was the mechanic but then I found out he was the manager.
Mo seemed like a nice and polite person to speak with while Ron behaved unethical.
Some of their merchandise break faster than others. Sliders are a complete waste of money.

I had a totally flat tyre at home and Kwik Fit could not arrange a call out for anyone to come out for FIVE days. Angel Recovery came within two hours and were supposed to take my car to Kwik Fit but Rashid from Angel Recovery told me that he thought he could fix the tyre. Within half an hour he had fixed the tyre and pumped it up to the correct pressure. What Kwik Fit could not do for five days, he did in a couple of hours and I am so grateful for the time and hassle he saved me. Could not recommend them enough!

I wish I could give zero stars. DO NOT DEAL WITH THIS COMPANY. Definitely never work for them. They exploit their staff. Keep 3 weeks in hand and when you leave you have to wait 2 months to receive it. Plus they will use any excuse to deduct money from your pay. They also have people working for them who have no experience in mechanics carrying out roadside repairs. This should not be allowed.

Had Ozzy Ali from Angel Recovery come along to fix a license plate that had fallen off, dispatched by Volvo Roadside Assistance. Since my car was parked at home, this wasn't an urgent assistance requirement. I agreed to wait 1.5 hours and the recovery vehicle arrived pretty much on time. Ozzy was able to get the license plates securely affixed without much issues and resolved in about 10 minutes. Appreciated the speedy fix!

Racism is rife. Uniquely Indian company. Had same problem with company called CLS (Amazon supplier) where all the white people were replaced by Indians and even the manager, a guy from Ghana, excellent at his job was replaced by an Indian. This company is worse. They discriminate from the get go. And do not pay what they call training. Meaning you get out there and do the job but no pay. AVOID AT ALL COSTS.

My Mercedes 260E broke down coming off the A13/A406 roundabout yesterday at 3pm, sudden loss of power. The AA arranged for Angel Recovery to be there within 60/75 mins. A breakdown truck arrived within 70 minutes and the mechanic, Sean, diagnosed broken clips/ties around the throttle cable.

He made a temporary fix and kindly followed me home (about 1.5 miles away) to make sure it didn't happen again en route.

First class service, efficient, understanding and showing care I'm in my late 70s.

Very quick, helpful and informative - wonderful

They have a contract with AA , they took 3 hours to arrive , then they said that We can not take you to The garage, we will contact Aa to recover your car , bad service, do not trust

They are liars and unprofessional people running a service. They took 4 hours to recover my vehicle. Whenever I call they stated they were 15 or 30 mins away. They kept my vehicle at their storage yard and left the windows and doors unlocked. They once again denied it, even though I had an app on the vehicle alerting me every hour that the window is down and the doors unlocked. When I complained one of their staff threatened to hang the phone up on me, which he did. I complain to my insurance provider and they tried to lie but the insurance company told them that they have access my vehicle info and yes the window and doors were opened. Terrible service and rude people. Wish I could give them a -10 ratings.

Excellent customer service given by Romaine
I'm very delighted with the service!!

Further to my previous review I am still awaiting for an explanation for my 4 hour wait for Angel recovery to turn, up or should I say not turn up it seems that they have no concept of customer service , they only want to massage there good points but disregard there failures

Great service, they put my caravan back on the road .

Most greatful for the car rescue early this morning by Mark.He was helpful,kind and pleasant.
I had been waiting for more than 2 for rescue by AA who later passed me on to Angel recovery.
To my great relief and delight Mark arrived earlier by more then 40 minutes of the anticipated time.That is huge in freezing temperatures.
While he sorted out my car he very kindly offered me to warm up in his vehicle.This was extremely helpful in restoring me to be able to drive home safely as my feet had all been very cold and numb.
He quickly cleared the fault and prepared my car ready for me to drive off immediately by warming up my car and clearing the frozen windows.
I am definitely most appreciative of this excellent service on such a stressful night.Thank very much Mark.

Mark came to assist me with my car today and he was exceptional! He called me before hand to give me his ETA and when he arrived he was very friendly and went above and beyond with his customer service. He turned a stressful situation into a pleasant one. Thanks again for your assistance and advice today Mark! :-)

Company can’t keep its word - they accepted booking for tyre change and then when I showed up told me can’t do it we’re far too busy !!??? Rude abusive member of staff. Avoid if you value your dignity or want an honest service.

Angel were great. Freddie was extremely helpful, professional, friendly and thoughtful. I'd use them again with enthusiasm.

Excellent. I can not put into worked how much big trouble Angel Recovery help me out.
Special thank you Mr Ron and Me Thomas. They tow my car into garage and fix it very quickly. Thank you.

Amazing experience. Really quick response. Great affordable prices. Located locally. Very pleased with their customer service. Friendly and extremely reliable!