Angeljackets Reviews 2,232

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 515 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, particularly the leather jackets, noting their design and durability. Many people also highlight the efficient delivery service and the exceptional customer service, describing it as responsive and helpful. However, some customers experienced issues with their orders, including incorrect sizing and delays in delivery. A few reviewers also mentioned difficulties with the return process and unexpected customs taxes.

What people talk about most

Product

Reviewers mention positive feedback about product quality and design. Many customers praise the excellent... See more

Quality

People report positive experiences with quality. Many customers praise the excellent quality of the leather,... See more

Delivery service

Clients share positive opinions on delivery service, with many praising quick delivery times and... See more

Order

Consumers have mixed experiences with the ordering process. Many reviewers praise the ease of ordering, quick... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

When I’m buying clothes online from a seller I know very little or nothing about I’m always concerned about quality, sizes, colours, etc. when I saw Angel jackets advertisement I was impressed with wh... See more

Rated 5 out of 5 stars

I looked at many jackets, and saw this particular one with a hood, that was removalable. The picture does not do true justice although a great picture. The colour is fabulous, the leather is beautif... See more

Rated 5 out of 5 stars

Don't worry about the low price, the jackets are amazing. The quality and design is high end and I would buy from Angel Jackets without hesitation. It won't arrive next day but the wait is worth... See more

Rated 5 out of 5 stars

Fantastic Experience. Great quality I was able to pick the perfect size using their size guide and it fits beautifully. Well made and stunning to look at, I have gotten lots of compliments.... See more


Company details

  1. Outerwear Store
  2. Men's Clothing Store
  3. Women's Clothing Store

Written by the company

Over 25.000 Satisfied Customers. We believe in Commitment, Innovation, and Quality!


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great customer service

Great customer service during the purchase experience and delivery. I don't receive typo many emails, which I greatly appreciate as leather jackets aren't something you usually purchase daily.

29 December 2025
Unprompted review
Rated 5 out of 5 stars

A lovely jacket

I wasn’t sure if the advert was genuine when I saw the jacket advertised. I decided to take a chance as I loved the jacket I saw. It took just over 2 weeks to arrive but there was some updates which was reassuring. It came from Pakistan I found out from the tracking. When the jacket arrived I was really pleased. It was packaged really well in a box and with tissue paper around the jacket.
The quality of the leather was really good. The jacket was even better than I expected. The fit was good. I was going to size up when ordering, but when I went to put the order through I was advised to check my measurements and compare with their sizing chart. This was great advice as choosing my usual size ensured the jacket fitted well, and it did.
I would definitely recommend this company for your leather jacket. I have have had a very positive experience and have a lovely jacket to prove it.

6 January 2026
Unprompted review
Rated 5 out of 5 stars

Quality Coat and service highly recommend

I'd been skirting around buying from Angel for a few months and decided to give it a go, I'm so glad I did. Very impressed with delivery packaging, totally thought through to ensure the product is protected and arrives in top condition. The jacket is just first class and fits as expected, based on their size guide.

8 January 2026
Unprompted review
Rated 5 out of 5 stars

GREAT QUALITY

Angel Jackets handled my order efficiently. The quality of the jacket I purchased is excellent and the fit is true to size as shown on their site. I would definitely purchase again.

8 January 2026
Unprompted review
Rated 5 out of 5 stars

Great quality and perfect fit!

I purchased these two leather riding jackets after buying the brown one and loving it. I'm so happy with these. I love them just as much as the brown. They're both perfect fits, soft, supple leather, and very well made. Nice quality for the price.

5 January 2026
Unprompted review
Rated 5 out of 5 stars

I bought a jacket from Angel Jackets…

I bought a jacket from Angel Jackets but I ordered the wrong size, completely my fault. I sent the jacket back to exchange for a smaller size and I received my replacement within 10 days, brilliant!!!! I am delighted with the jacket the experience,speed and customer service. Thank you.

19 January 2026
Unprompted review
Rated 5 out of 5 stars

Easy professional transaction

* Arrived today - packaged beautifully.
* Ordered XL - I’m 5’11 / 200 lbs - perfect fit.
* For the price I’m amazed at the quality and look.
* Zero complaints or issues.

19 January 2026
Unprompted review
Rated 5 out of 5 stars

I saw an ad on FB for Angel Jackets

I saw an ad on FB for Angel Jackets. I was skeptical about buying online but after looking at reviews I decided to go ahead and buy. I bought a beautiful dark purple leather jacket in a large. I’m a size 10 and it fit perfectly.

31 December 2025
Unprompted review
Rated 5 out of 5 stars

Two tone Leather Jacket

I was worried ordering from someone I hadn't ordered from before. But I have to say the Leather Jacket my partner bought me from Angel Jackets is absoloutely lovely. The two tone black and tan colour so classy.
Everyone I meet loves it, and says it is good quality Leather, and people end up stroking my arm because it feels so good, a good way to make friends I suppose.
The price was amazing, and it was delivered on time, with up on when it would arrive. What a wonderful company. Thankyou so much.
A very Happy customer.

12 December 2025
Unprompted review
Rated 5 out of 5 stars

Best product available

This is absolutely the finest leather jacket I have ever purchased. There will be no need to look anywhere else just go straight to Angel jackets and you will get what you're looking for.

25 December 2025
Unprompted review
Rated 4 out of 5 stars

Good customer service

Initially had a problem, but after a conversation with customer services this has been resolved so all is good now

17 January 2026
Unprompted review
Angeljackets logo

Reply from Angeljackets

Hi John,

Thank you for sharing your concerns. We deeply apologize for the issues you have encountered with your jacket. We are genuinely sorry that your experience has not been up to the standards that we strive to provide. Your feedback is invaluable, and we want to assure you that we take every complaint very seriously.

Our jackets are crafted with high-quality materials, and we take pride in offering products that meet our stringent standards. We have been serving customers worldwide for decades, and we continuously work to ensure that all our products align with our commitment to excellence.

We understand the importance of a positive customer experience, which is why we have applied clear brand and product tags to all our jackets. Furthermore, all of our reviews are authentic, genuine, and approved by TrustPilot, reflecting the satisfaction of many of our customers.

To address the issues you’ve raised, we have assigned your case to our dedicated manager, Ms. Cheryl Henry, who has already contacted you via email to work towards a resolution. She will remain in contact with you throughout this process to ensure that your concerns are fully addressed. We want to make sure that your money is never wasted, and we are committed to resolving this matter for you.

Once again, we apologize for the inconvenience caused, and we appreciate your patience as we work to make things right.

Regards,
Team Angel

Rated 5 out of 5 stars

Fabulous jackets

I was sceptical about Angel Jackets when my wife purchased one for what seemed a ridiculous cheap price. However when it arrived it was superb quality and worth double the price. So I purchased one too and to prove it please see the pictures attached. I’m 40” chest and this was a size small.

17 January 2026
Unprompted review
Rated 5 out of 5 stars

Happy customer

Great service. Really happy with my purchase and the quality of my jacket.

Leather is so soft and top quality.

16 January 2026
Unprompted review
Rated 5 out of 5 stars

Sexy, cool, fun.

I couldn’t be happier with my purchase and my jacket. I wanted something sexy, cool, lightweight, and high quality, and this jacket delivered. I am a writer and needed something like this for an author photo. I’ve even put the photo of me wearing it on my website. This might be my favorite jacket I have ever purchased. I don’t splurge on myself often, and so it’s important to be satisfied with my purchases. Complete satisfaction and if you are considering buying a jacket, you are looking at the right one. Five stars. Fits true to form.

16 January 2026
Unprompted review

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