Angeljackets Reviews 2,232

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 515 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, particularly the leather jackets, noting their design and durability. Many people also highlight the efficient delivery service and the exceptional customer service, describing it as responsive and helpful. However, some customers experienced issues with their orders, including incorrect sizing and delays in delivery. A few reviewers also mentioned difficulties with the return process and unexpected customs taxes.

What people talk about most

Product

Reviewers mention positive feedback about product quality and design. Many customers praise the excellent... See more

Quality

People report positive experiences with quality. Many customers praise the excellent quality of the leather,... See more

Delivery service

Clients share positive opinions on delivery service, with many praising quick delivery times and... See more

Order

Consumers have mixed experiences with the ordering process. Many reviewers praise the ease of ordering, quick... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

When I’m buying clothes online from a seller I know very little or nothing about I’m always concerned about quality, sizes, colours, etc. when I saw Angel jackets advertisement I was impressed with wh... See more

Rated 5 out of 5 stars

I looked at many jackets, and saw this particular one with a hood, that was removalable. The picture does not do true justice although a great picture. The colour is fabulous, the leather is beautif... See more

Rated 5 out of 5 stars

Don't worry about the low price, the jackets are amazing. The quality and design is high end and I would buy from Angel Jackets without hesitation. It won't arrive next day but the wait is worth... See more

Rated 5 out of 5 stars

Fantastic Experience. Great quality I was able to pick the perfect size using their size guide and it fits beautifully. Well made and stunning to look at, I have gotten lots of compliments.... See more


Company details

  1. Outerwear Store
  2. Men's Clothing Store
  3. Women's Clothing Store

Written by the company

Over 25.000 Satisfied Customers. We believe in Commitment, Innovation, and Quality!


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Supporting team

I am grateful to your team for their speed and care. When I had problems with delivery, you responded immediately and stayed in touch with me the whole time. Everything ended well and my package arrived without damage.

29 December 2025
Unprompted review
Rated 5 out of 5 stars

Great Product

I was So Pleased with the Help I received in buying My Leather Coat. It had been over 10 Years since I had bought a Leather Coat. I had a Bikers Jacket but it was Heavy and Full of Zippers. I now have the Perfect Dress Leather Coat.

10 December 2025
Unprompted review
Rated 5 out of 5 stars

Suade trucker jacket

I bought this jacket (large)about 6 weeks ago and it was slightly too large, Angel Jackets agreed to exchange which was completed in three weeks.
I'm very pleased with the jacket quality and the easy return service.
It is as good as it looked online, overall I'm very happy with it.
Paul

23 December 2025
Unprompted review
Rated 5 out of 5 stars

I bought this jacket for my partner

I bought this jacket for my partner. When it arrived it was too large. I was concerned an exchange may be an issue, however it was a very straight forward process and the replacement arrived very quickly, and before Christmas. No issues, no problems. Overall a very simple process, very fast and efficient. Beautiful jacket. 2 very happy customers.

3 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Quality Jacket

Purchased the jacket in December 2025 and I have to say I was blown away by the quality. Excellent all round and a great price too. I will definitely purchase from Angel Jackets again.

5 December 2025
Unprompted review
Rated 1 out of 5 stars

They behave like scammer

I bought two jackets they sent them in one box I had to return them because the colour look completely different from the photos so I sent them back in the same box, they accused me only sent one jacket back which was completely lie! I emailed them that I will fill a complaint to Google and Facebook that they scam me. They finally refund me! Worse online buying experience!

10 September 2025
Unprompted review
Angeljackets logo

Reply from Angeljackets

Hi Sharon,

Please accept our sincere apologies for the inconvenience and frustration you experienced. Customer satisfaction is our utmost priority, and we regret that this situation caused you concern.

After reviewing the details, I can confirm that refunds for both orders had been successfully processed to your original payment method. As the refunds were completed, they should already have been reflected in your account.

To ensure complete clarity and closure, your case had been assigned to our Customer Support Manager, Ms. Cheryl Henry, who had already contacted you via email and remained available until all confusion and inconvenience were fully resolved.

Once again, we sincerely apologize for your experience and appreciate your patience. Should you need any further assistance, please feel free to contact us.

Rated 5 out of 5 stars

My experience was Great because you…

My experience was Great because you make placing one's order pretty simple. Merely pick an item pick your payment and it's on the way. Upon receiving my item it fit just as if I had chosen it off the rack and tried it on. For me your sizes are how they are supposed to be. The quality of the jacket is very strong. Customer service is very outstanding too. Personally I would like to have the option of how to have ones item delivered USPS, FedEx, UPS, .merely to know who has the item because in certain areas perhaps one delivery system.is better or preferred over the other. Again the whole process was Great.

4 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Quality & Customer Service

We purchased the Tralee Black Bomber Women's Leather Jacket with Removable Hood as a Christmas gift. The jacket arrived on time. I'm in between sizes, so the chosen size was a little too snug. I reached out to customer service and was able to exchange my purchase for the larger size. The whole process was easy, and I received my new jacket the next week.

The jacket is beautiful, and the quality is excellent. It's very comfortable, stylish, and will keep me warm on those chilly nights.

I will definitely be buying from Angel Jackets again and telling everyone who I purchased my jacket from.

26 December 2025
Unprompted review
Rated 5 out of 5 stars

So delighted I bought a second jacket

I have bought two leather jackets from this company now. When I bought the first one I was a bit worried if the jacket would actually arrive. I was thankfully very impressed by the regular updates on its delivery journey and delighted when the black jacket came. It was quality leather and nicely tailored. So I immediately bought a blue leather jacket in a different style. I am most impressed in the value for money of these two jackets and the quality. I don't usually buy clothes on the Internet but am so glad I did buy these items.

30 December 2025
Unprompted review
Rated 5 out of 5 stars

wow.....it's gorgeous

wow.....just got my jacket,,,,it's stunning...I am so happy...the delivery was very quick too......but the jacket was very cheap for such a beautiful quality garment.....I am very happy indeed

6 January 2026
Unprompted review
Rated 5 out of 5 stars

Great gift for my son…

I bought a leather jacket for my son for Christmas. He’s very picky. He was very pleased with the fit, quality, style and I was very pleased with the price, ease of ordering and delivery. Well done!

17 December 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Their website is easy to navigate and gives good information about sizing. I found exactly what I wanted and the shipping was quick. The jacket is great quality and absolutely beautiful. I will definitely shop there again.

5 December 2025
Unprompted review
Rated 5 out of 5 stars

It’s the perfect jacket!

I love my new red jacket even more than the first one I bought last April. This red jacket has lots of character and I get comments about it a lot. The jacket is warm and so easy to put on when I am in a hurry. I knew this jacket would be perfect for me.

6 January 2026
Unprompted review
Rated 5 out of 5 stars

Came on time for Christmas

Came on time for Christmas. It was a gift for my granddaughter who ask for the jacket but she received 2 of the same jackets, I had to return my jacket. I don't know why,it is a very nice jacket too. I would order from your company again if I had to.

27 December 2025
Unprompted review

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