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amsmortgages.co.uk Reviews 

1,737
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their outstanding professionalism, remarkable patience, and clear communication maintained throughout the entire process. Many people highlight that advisors go above and beyond to provide tailored advice and reassuring answers to every question. Consumers note that the team works tirelessly to secure complex mortgage deals with impressive speed and efficiency. Reviewers heavily appreciate the dedicated support and seamless coordination provided from the initial inquiry right through to final completion. Buyers consistently recommend these services to others seeking reliable and stress free assistance for their housing needs.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting the team's exceptional dedication,... See more

Service

Reviewers express immense satisfaction with the top tier service, highlighting efficient, fast, and... See more

Customer service

Reviewers highlight positive aspects of customer service, emphasizing the team's exceptional professionalism,... See more

Response time

Clients share positive opinions on response time, highlighting fast, clear communication and prompt feedback.... See more

User experience

Users describe positive interactions with user experience, highlighting an overall great and fantastic... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I can’t thank Luke Taylor and Claire Golder enough for the incredible service they provided. My circumstances were far from straightforward, but they handled everything with professionalism, patie... See more

Company replied

Rated 5 out of 5 stars

Alex was incredibly helpful and super quick throughout the entire process. He was very patient with me and took the time to explain everything I didn’t understand. He kept me updated every step of the... See more

Company replied

Rated 5 out of 5 stars

I am so glad I found AMS to remortgage my HMO property. After dealing with multiple brokers that could not find me a reliable lender I was losing hope that my BRRR was a bad investment but after calli... See more

Company replied

Rated 5 out of 5 stars

My experience has been very positive. Alex, the mortgage broker gave us hope when we had almost given up. He kept me fully informed at every step of the process. I just had to submit the information a... See more

Company replied


Company details

  1. Mortgage Broker
  2. also in
  3. Alternative Financial Service
  4. Finance Broker
  5. Financial Institution
  6. Mortgage Lender

Written by the company

We are a specialist mortgage broker who has been dealing with clients nationally in the UK for 25 plus years successfully . We specialise in mortgages for: Contractors Self Employed Company Directors Where a mortgage has been refused elsewhere.

Our promise to you...

Written by the company

If we can't help, it's not possible
We're experts in securing mortgages for people with complex financial circumstances. If you have bad credit, have previously been refused a mortgage or have irregular or contract led income, we can help you.
We've been providing mortgages & mortgage advice for 25+ years
We're not just a 'flash in the pan' company who use a fancy algorithm to blindly take you if you can get a mortgage. We've got incredible and long-standing relationships with hundreds of lenders across the UK, who we can work with to find you the very best deal for you.

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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No recent history of asking for reviews

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4.9

All reviews

(1,737)

64 reviews in the last 12 months

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Rated 5 out of 5 stars

Thank you Claire for your patience and…

Thank you Claire for your patience and support throughout a lengthy process. I was a complicated case and when I felt like giving up, your support kept me going. AMS are lucky to have you.

27 October 2025
Unprompted review
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Reply from amsmortgages.co.uk

Thank you very much for your kind words. We greatly appreciate your recognition, and it was a pleasure assisting you throughout the process. We are pleased that we were able to achieve a successful outcome and wish you every success moving forward! Ams Team

Rated 5 out of 5 stars

If AMS cant do it, I doubt anyone can!

We, as a family, returned to the UK from living in France in 2021. As we had moved to France we had no British credit rating and had to start from the beginning, therefore obtaining a mortgage was extremely difficult. Luke, Claire & Sophie from AMS were absolutely great in helping us secure a mortgage. They went above & beyond in every aspect of the process. Nothing was to much trouble for these guys and after trying a number of other companies without success, they managed to get us a mortgage so we could buy our 'forever home'. I utterly and completely endorse AMS and am certain that if we hadn't engaged them, we still would be struggling to find somewhere permanent to live. I honestly cant thank you enough guys! If you are having trouble getting hold of a mortgage, try these guys, I really believe that if they cant do it, nobody can!

21 October 2025
Unprompted review
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Reply from amsmortgages.co.uk

Thank you so much for your wonderful review! We’re absolutely delighted to have been able to help you and your family secure your forever home. It means a lot to hear that you felt supported throughout the process — Luke, Claire, and Sophie will be thrilled to read your kind words. We really appreciate you taking the time to share your experience and wish you all the very best in your new home! 🏡✨

Rated 5 out of 5 stars

Thank you Luke and AMS mortgages

Thank you Luke and AMS mortgages! Got the keys to our new home today. Fantastic service throughout. Ellie & Sam

21 October 2025
Unprompted review
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Reply from amsmortgages.co.uk

Congratulations on your new home! We’re thrilled everything went smoothly and that you’re happy with our service. Wishing you many wonderful memories in your new home! Ams Team

Rated 5 out of 5 stars

They do amazing job

They do amazing job
Thanks Alex,Claire ,shanita

16 October 2025
Unprompted review
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Reply from amsmortgages.co.uk

Thank you! We’re so pleased you were happy with the service from Alex, Claire, and Shanita — they’ll be delighted to know their hard work made a difference. AMS Team.

Rated 5 out of 5 stars

Claire has been excellent

Claire has been excellent. She has kept us updated and answered our questions clearly.

15 October 2025
Unprompted review
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Reply from amsmortgages.co.uk

We really appreciate your feedback. It’s great to hear that Claire provided clear communication and kept you updated every step of the way. Thank you for sharing your experience! AMS Team.

Rated 5 out of 5 stars

Wish I found them sooner!

I am so glad I found AMS to remortgage my HMO property. After dealing with multiple brokers that could not find me a reliable lender I was losing hope that my BRRR was a bad investment but after calling AMS and explaining my situation Alex was confident he could find me a deal and that he did and with SPEED did not mess about and got it done. Don't get me wrong AMS are expensive, they are a specialist broker but the premium paid reflects the service provided. I would not hesitate recommending AMS to anyone struggling with conventional brokers. Would use them again.

10 October 2025
Unprompted review
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Reply from amsmortgages.co.uk

We really appreciate your detailed feedback. It’s great to hear that Alex was able to step in and deliver the results you were looking for after a challenging start elsewhere. We take pride in providing a specialist service that truly adds value, so your comments mean a lot. Thank you for choosing AMS and for recommending us!

Rated 5 out of 5 stars

Alex was incredibly helpful and super…

Alex was incredibly helpful and super quick throughout the entire process. He was very patient with me and took the time to explain everything I didn’t understand. He kept me updated every step of the way, which made the whole experience smooth and stress-free. I highly recommend his services! You can really tell he cares about his clients and wants the best outcome for them.

7 October 2025
Unprompted review
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Reply from amsmortgages.co.uk

We really appreciate you taking the time to share your experience. It’s fantastic to hear that Alex’s support, communication, and care made such a positive difference. We’ll be sure to pass along your kind feedback — thank you for recommending us! AMS team.

Rated 5 out of 5 stars

Mortgage upheaval

I was pointed in the direction of AMS as a team who could help me ,I rang them and I was put through to David,who from the beginning was positive,helpful ,and understanding,he has guided me through sorting my mortgage with ease,I would fully recommend AMS

17 September 2025
Unprompted review
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Reply from amsmortgages.co.uk

Thank you so much for your kind words! We’re thrilled to hear that David was able to make the mortgage process smooth and stress-free for you. We really appreciate your recommendation and are always here to help whenever you need us. The AMS Team.

Rated 5 out of 5 stars

AWESOME!!!

Absolutely fantastic from start to finish. From the first moment we spoke to Alex, then Claire and finally getting over the line with Shanita AMS have been excellent. From initial enquiry to completion was 4 weeks even though we were on holiday when we made the first call. Great communication from the team at every level with regular updates and quick responses to questions,I would not hesitate to recommend them. Thank you.

11 September 2025
Unprompted review
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Reply from amsmortgages.co.uk

Thank you so much for your wonderful feedback! We’re delighted to hear that Alex, Claire, and Shanita were able to guide you smoothly through the process. We pride ourselves on clear communication and prompt support, so it’s fantastic to know this made your experience so positive. Your recommendation means a lot to us!
Kind Regards The AMS Team.

Rated 5 out of 5 stars

Outstanding!!!!!!!!!!

Sometimes when dealing with a broker you just don't know what you're getting yourself into. However for AMS from the first consultation info gathering ( Luke) was very professional. Our case worker who managed the process from beginning to the end was exceptional. A Special thank you to Claire .G and Shanita. N for their professional oversight and patience. They always ended calls with a smile. You are reminded that you are dealing with everyday people of have lives that just want you to succeed with your mortgage that helps them thrive as a company. We got the mortgage we wanted, completed 08/09/2025

9 September 2025
Unprompted review
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Reply from amsmortgages.co.uk

Thank you so much for sharing your experience! We’re delighted to hear that Luke, Claire and Shanita were able to guide you so professionally and supportively throughout the process. Your kind words about their patience, professionalism, and friendly approach mean a lot to us. Congratulations on securing the mortgage you wanted, and thank you for trusting AMS to help you achieve it!
Kind Regards The AMS Team.

Rated 5 out of 5 stars

Syed Naqvi

You will be luckiest person if you deal with Claire. Not just prefect professional, but she has been very supportive through out the process. She has deep knowledge and experience about the needs of the client and reqirements of the lender. From day one she will let you know about the positives and negatives of the case so the client will get the chance and time. She has been guiding me throughout.
Needless to say that my case was not smooth and ofcourse full of hurdles but as mentioned above, I have been lucky to get Alex initially and Clair as a case worker. I wish I could give her 6 stars.
Alex SILVER and Clair GOLDER, no doubt truly SILVER and GOLD as their surnames
Highly appreciated.
Thank you so much .

27 August 2025
Unprompted review
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Reply from amsmortgages.co.uk

Thank you for your lovely review , I have passed your kind comments on to the team. Regards, David

Rated 5 out of 5 stars

Claire Golder is an amazing case manager …

Claire Golder has been my case manager throughout and I can say how her professionalism and communication throughout was very much welcomed. Claire was responsive to any queries and if not immediately available would return calls or emails consistently. Very calm and patient which helped me. Hope others are as lucky to be allocated Claire
Thank you

20 August 2025
Unprompted review
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Reply from amsmortgages.co.uk

Thank you for taking time to review, we appreciate your feedback, i have passed your lovely review onto Claire, all the best the ams team.

Rated 5 out of 5 stars

I found ams when I was at a loss

I found ams when I was at a loss. I was desperate to remortgage removing my ex after a particularly rough few years. My credit was poor and I thought my only option was to sell my family home and rent. I first dealt with Luke who was brilliant from the off, so quick , reassuring and responsive. He had my file over to the lender in a matter of 24 hours, then Claire picked up my case, she was quick in requesting info , sending to lender and chasing updates for me. All in all I was offered the mortgage in less than 4 weeks. Both luke and Claire have 5 stars ⭐️ from me. Thank you so much. Hope now I can say the same about the solicitor as my file been with them 5 days and am yet to hear from the solicitor that was recommended by ams.

12 August 2025
Unprompted review
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Reply from amsmortgages.co.uk

Thank for taking time out to review, we are really happy we were able to help you, I have passed your comments on to Luke and Claire. all the best the ams team

Rated 5 out of 5 stars

We had a brilliant experience with AMS…

We had a brilliant experience with AMS Mortgages. Connor McKenna, Claire, Shanita and Karen assisted us through our buying journey. While our case was slightly more complex (as it was a Right-To-Buy Mortgage), AMS were always available to answer any of our questions and give guidance.

Very friendly, attentive, approachable, always a fast response, and professional with their service. Everyone worked together to help us successfully complete!

We would highly recommend AMS to all on their buying journey. Thank you :)

11 August 2025
Unprompted review
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Reply from amsmortgages.co.uk

Thank you for taking time out to review us, we all really appreciate your feedback and its always a pleasure being able to help. I have passed on your kind comments onto the team. all the best the ams team.

Rated 5 out of 5 stars

Great experience for nervous FTBs!

Alex Silver was a massive help throughout the process. He was efficient and always on hand to help, no matter how big or small the problem! He always replied in a timely manner and helped us feel at ease despite our worries and concerns - very friendly yet professional. Would highly recommend, the process has definitely been smooth sailing! Thankyou Alex :)

15 August 2025
Unprompted review
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Reply from amsmortgages.co.uk

Thank you for taking the time to review Much appreciated, your kind comments will be passed on to Alex. The AMS Team

Rated 5 out of 5 stars

clear,concise

clear,concise, great communication..very professional

13 August 2025
Unprompted review
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Reply from amsmortgages.co.uk

Thank you for taking time to share a review. We appreciate your comments. All the best the ams team

Rated 5 out of 5 stars

Fully recommend AMS for your mortgage needs!

If you are looking for a broker that will work hard for you and deliver then AMS is the place. We struggled with other brokers but Alex Silver turned what we thought was an impossible situation to possible. Alex was so honest, efficient, quick to respond and also so personable. He made the application process less daunting and was so supportive. I cannot thank you enough for all that you have done!
Definitely recommend AMS for all your mortgage needs!

13 August 2025
Unprompted review
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Reply from amsmortgages.co.uk

Thank you for your review, we appreciate your feedback. We have passed your kind comments onto Alex. All the best the ams team

Rated 5 out of 5 stars

Great Service as always

As a foster carer, the options are limited. I also wanted a no tie in deal, as I’m renovating and selling. None of this was a problem for AMS, which is why I am a constantly returning customer.

11 August 2025
Unprompted review
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Reply from amsmortgages.co.uk

Thank you for your comments, we are so happy to be have been able to help you. All the best the ams team.

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