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amsmortgages.co.uk Reviews 

1,737
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their outstanding professionalism, remarkable patience, and clear communication maintained throughout the entire process. Many people highlight that advisors go above and beyond to provide tailored advice and reassuring answers to every question. Consumers note that the team works tirelessly to secure complex mortgage deals with impressive speed and efficiency. Reviewers heavily appreciate the dedicated support and seamless coordination provided from the initial inquiry right through to final completion. Buyers consistently recommend these services to others seeking reliable and stress free assistance for their housing needs.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting the team's exceptional dedication,... See more

Service

Reviewers express immense satisfaction with the top tier service, highlighting efficient, fast, and... See more

Customer service

Reviewers highlight positive aspects of customer service, emphasizing the team's exceptional professionalism,... See more

Response time

Clients share positive opinions on response time, highlighting fast, clear communication and prompt feedback.... See more

User experience

Users describe positive interactions with user experience, highlighting an overall great and fantastic... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I can’t thank Luke Taylor and Claire Golder enough for the incredible service they provided. My circumstances were far from straightforward, but they handled everything with professionalism, patie... See more

Company replied

Rated 5 out of 5 stars

Alex was incredibly helpful and super quick throughout the entire process. He was very patient with me and took the time to explain everything I didn’t understand. He kept me updated every step of the... See more

Company replied

Rated 5 out of 5 stars

I am so glad I found AMS to remortgage my HMO property. After dealing with multiple brokers that could not find me a reliable lender I was losing hope that my BRRR was a bad investment but after calli... See more

Company replied

Rated 5 out of 5 stars

My experience has been very positive. Alex, the mortgage broker gave us hope when we had almost given up. He kept me fully informed at every step of the process. I just had to submit the information a... See more

Company replied


Company details

  1. Mortgage Broker
  2. also in
  3. Alternative Financial Service
  4. Finance Broker
  5. Financial Institution
  6. Mortgage Lender

Written by the company

We are a specialist mortgage broker who has been dealing with clients nationally in the UK for 25 plus years successfully . We specialise in mortgages for: Contractors Self Employed Company Directors Where a mortgage has been refused elsewhere.

Our promise to you...

Written by the company

If we can't help, it's not possible
We're experts in securing mortgages for people with complex financial circumstances. If you have bad credit, have previously been refused a mortgage or have irregular or contract led income, we can help you.
We've been providing mortgages & mortgage advice for 25+ years
We're not just a 'flash in the pan' company who use a fancy algorithm to blindly take you if you can get a mortgage. We've got incredible and long-standing relationships with hundreds of lenders across the UK, who we can work with to find you the very best deal for you.

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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No recent history of asking for reviews

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4.9

All reviews

(1,737)

64 reviews in the last 12 months

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Rated 5 out of 5 stars

I can’t recommend this mortgage company…

I can’t recommend this mortgage company highly enough. From my very first enquiry, the team were professional, friendly, and incredibly knowledgeable. They took the time to explain everything clearly, answered all my questions (no matter how small), and made what could have been a stressful process feel straightforward and reassuring.
Communication was excellent throughout, and I always felt kept up to date and supported. They genuinely had my best interests at heart and worked hard to find the right mortgage for my situation.
If you’re looking for a mortgage company you can truly trust, I wouldn’t hesitate to recommend them. A fantastic experience from start to finish.

20 January 2026
Unprompted review
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Reply from amsmortgages.co.uk

Thanks very much for the lovely review, glad we were able to assist and get you the outcome needed, I have passed your kind comments on to the rest of the team Kind regards The AMS Team

Rated 5 out of 5 stars

Great work

Very easy to deal with, great communicating, easy to speak to, got the mortgage through fast.

13 January 2026
Unprompted review
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Reply from amsmortgages.co.uk

Many thanks for taking the time to post a review. Kind regards The AMS Team

Rated 5 out of 5 stars

I was so petrified with applying for a…

I was so petrified with applying for a mortgage being a first time buyer, as I know it can be hard work
from what iv been told by ppl who started theyr process and so on.. alex is my mortgage advisor and hes been nothing
but amazing and supportive i am so overwhelmed and so happy.
I understand how busy they are as theyr not only dealing with one person..
I kept saying to my self no news is good news but alex kept in contact..
Christmas day is days away and today friday the 19th December alex emailed me with the best news the application was accepted.. alex at ams is a great guy and I will always remember this.. anyone whos lucky to have alex u wont be disappointed he knows his stuff and don't panic if u dont hear anything hes fabulous

19 December 2025
Unprompted review
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Reply from amsmortgages.co.uk

Thanks very much for the lovely review, I have passed your kind comments on to Alex. Many thanks for taking the time to post a review. Kind regards The AMS Team

Rated 5 out of 5 stars

Brilliant, friendly, professional, hard working, efficient

I contacted Access Mortgage Solutions (AMS) to find out whether I qualified for a complex - HMO-type - mortgage where I knew that 'access to the whole of the market' was key.

From my initial call, my request was handled brilliantly. Alex speedily absorbed all the relevant data required from me and was intuitive, friendly and professional in his questions and feedback.

He quickly ascertained how niche a product I was looking for and homed in on the one mortgage provider in the country that could help me.

I was impressed throughout with Alex's attitude, how proactive he was and 'in my corner' and how he didn't stint when examining all possibilities in the mortgage market.

I can definitely recommend AMS on these bases and this company would be my first port of call for all mortgage product advice.

8 December 2025
Unprompted review
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Reply from amsmortgages.co.uk

Many thanks for taking the time to post such a kind review . Alex will be happy to hear such feedback Kind regards The AMS Team

Rated 5 out of 5 stars

Fast and friendly service

Fast and friendly service. Team is very flexible and helpful - especially Alex who has dealt with my case with great professionalism. First time working with AMS and I would definitely recommend.

12 December 2025
Unprompted review
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Reply from amsmortgages.co.uk

Thank you for taking the time to leave such a kind review , I have passed your kind comments on to Alex. Regards, ams:

Rated 5 out of 5 stars

I am so grateful for the work that alex…

I am so grateful for the work that alex has done. I was having a hard time getting a lender with my credit score. Thank you so much.

3 December 2025
Unprompted review
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Reply from amsmortgages.co.uk

Thank you very much for taking the time to leave a review, we are very happy that we could help. The ams team

Rated 5 out of 5 stars

I was refused elsewhere & Alex made it happen

Alex has been super helpful throughout this whole experience, my case was very niche and hes managed to pull it out of the bag. Fast, clear communication from the start. Thanks so much.

28 November 2025
Unprompted review
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Reply from amsmortgages.co.uk

Thank you for taking the time to review much appreciated ! I have passed your kind comments on to Alex. The AMS Team

Rated 5 out of 5 stars

Amazing quick service

I just wanted to shout out about the awesome service from AMS Mortgage! They got my mortgage approved in just a week. Super quick and efficient! Huge thanks to Luke and Claire for their fantastic work. I really appreciate your help!

27 November 2025
Unprompted review
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Reply from amsmortgages.co.uk

Thank you for the review , glad we were able to assist and get you the outcome needed. Much appreciated. The AMS Team

Rated 5 out of 5 stars

Great Service

Alex from AMS has been great with us, answered any questions I had throughout and helped me with anything I needed.

25 November 2025
Unprompted review
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Reply from amsmortgages.co.uk

Thank you for taking the time to review Much appreciated. The AMS Team

Rated 5 out of 5 stars

Firstly I had no idea where to start…

Firstly I had no idea where to start regarding getting a mortgage.
I came across ams mortgages and upon research they helped people like me with adverse credit, their moto is true “if we can’t help, then it’s not possible” and it was possible with ams.
Alex silver (my broker) helped me immensely with his patience with every step.. Thank you Alex.
Thank you ams.

25 November 2025
Unprompted review
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Reply from amsmortgages.co.uk

Many thanks for taking the time to post a review such a lovely review I have passed your kind comments on to Alex Kind regards The AMS Team

Rated 5 out of 5 stars

Professional and Good Comms

Luke Taylor is a true professional with his dedication to clients and his excellent communication throughout what can be a taxing process.

25 November 2025
Unprompted review
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Reply from amsmortgages.co.uk

Thank you for the review, glad we were able to assist I have passed your kind comments on to Luke. Much appreciated. The AMS Team

Rated 4 out of 5 stars

Quick and responsive

Quick and responsive, direct with what was required, very helpful

3 November 2025
Unprompted review
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Reply from amsmortgages.co.uk

Many thanks for taking the time to post a review. Kind regards The AMS Team

Rated 5 out of 5 stars

Great communication and service from…

Great communication and service from Luke, thanks for your patience and helping me every step of the way. I'm very happy to deal with AMS

21 November 2025
Unprompted review
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Reply from amsmortgages.co.uk

Thank you for the review , I have passed your kind comments on to Luke. Kind regards The AMS Team

Rated 5 out of 5 stars

Brilliant

Brilliant, I’m really happy with my advisors

13 November 2025
Unprompted review
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Reply from amsmortgages.co.uk

Thanks for the review Lucas, much appreciated. Best Wishes The AMS Team

Rated 5 out of 5 stars

Ams mortgages is the best company…

Ams mortgages is the best company around there advice and work is amazing there communication is unreal am going to miss talking to luke and Claire i can’t thank them both enough for all there help and support and i would recommend them to anyone

5 November 2025
Unprompted review
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Reply from amsmortgages.co.uk

Many thanks for taking the time to post a review. Your kind words will be passed on to Luke and Claire Kind regards

Rated 5 out of 5 stars

The whole experience was very clear

The whole experience was very clear, upfront and honest.
Luke was knowledgable and efficient and very clear with whether he could support with our requirements.
Claire was approachable, honest and provided regular and effective communication.
Yes, there is a cost to the service but the stress and time saved is absolutely worth it. Great Job AMS, Thank you.

3 November 2025
Unprompted review
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Reply from amsmortgages.co.uk

Thank you for the review , I have passed your kind comments on to the rest of the team. Regards,

Rated 5 out of 5 stars

Really easy process from start to…

Really easy process from start to finish, professional approach throughout. I highly recommend.

31 October 2025
Unprompted review
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Reply from amsmortgages.co.uk

Thank you for taking the time to leave a review, Much appreciated. The AMS Team

Rated 5 out of 5 stars

Fantastic team from the very start

Ok so start to finish, ams have been incredible. Being married but wanting a sole ownership mortgage severely limited my options and a less than perfect credit rating led me to looking for a specialist broker and lender.

I contacted ams and initially spoke to Luke Taylor who helped me get started and found me a brilliant mortgage offer, explained everything as he went and helped me to get the application started.

I then was passed to the lovely Claire Golder who eased me through the full application process and supported me throughout and got me through the full application to offer. Claire was fantastic and really helped me to understand the process.

Finally I was passed to Shanita Nevers who guided me through the final stages to completion, she was so lovely and helped to get things moving between the solicitors and supporting me throughout the stress of conveyancing.

Both Claire and Shanita were so supportive and helped coordinate the solicitors to completion. I couldn’t thank them all at ams enough.

28 October 2025
Unprompted review
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Reply from amsmortgages.co.uk

Many thanks for your kind feedback. We’re so pleased to hear that Luke, Claire, and Shanita provided such excellent support throughout your application. It’s always rewarding to know our clients feel confident and well cared for.

Congratulations on your completion, and thank you for choosing AMS!

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