Ampulla Reviews 12,549

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 935 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent products, highlighting their quality, sturdiness, and value for money. Many appreciate the wide selection and detailed descriptions, making it easy to find exactly what they need. The delivery service is frequently commended for being prompt, well-packaged, and efficient, with many items arriving intact and on time. The overall service, from ease of purchase to aftercare, also receives high marks. However, some customers experienced issues with delivery times being longer than expected or with specific couriers. A few people also reported receiving incorrect orders, damaged items, or products that did not match the website's description. There were also isolated instances of orders being forgotten or delivery instructions being ignored.

What people talk about most

Product

Customers consistently note positive experiences with product quality and selection. Many reviewers praise... See more

Delivery service

People report positive experiences with delivery service, frequently praising quick and fast delivery times,... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the good quality of products, noting... See more

Order

Clients share positive opinions on order. Many customers found the ordering process easy and seamless, with... See more

Service

Consumers generally express satisfaction with the service. Many reviewers highlight the excellent and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Was looking for certain size bottles and caps and Ampulla ticked all my boxes. Customer service are extremity quick to get back to you if you have any queries. Postage is expensive but it's worked out... See more

Company replied

Rated 5 out of 5 stars

Arrived on time, well packed, no breakages, the 4 glass jars i ordered are perfect to create 4 days of breakfast for work, no plastic, lids seal great for my kiefer, nuts, seeds and berries. I highly... See more

Company replied

Rated 5 out of 5 stars

I have placed three orders with this company and each one was despatched promptly, with a reliable delivery company. The items I chose reasonably priced and when I received them I was impressed wit... See more

Rated 5 out of 5 stars

I was impressed with the ease of my purchase, my parcel arrived within the given timescale, was packed securely, there were no breakages and the bottles were just what I wanted. I will certainly use... See more

Company replied



Company details

  1. Packaging Supply Store
  2. Packaging Company
  3. Packaging Store

Written by the company

At Ampulla we specialise in providing a wide selection of glass, plastic and aluminium packaging in quantities to suit you. Whether you’re a nutritional supplement company, beauty business, micro brewery, self employed caterer, home jam maker, hair dresser or craft lover, we are here to supply you with the bottles, jars, tubs, decanters, votives, buckets, kegs or jerrycans you need. We are a family owned business, focused on providing a friendly, efficient service and we’re constantly sourcing stylish, practical and economical packaging to keep you, and us, moving forward. Based in Hyde, Greater Manchester, we are constantly expanding and, due to customer demand, have branched out into European distribution.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

13K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 7% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

All received as ordered

All received as ordered. Thanks

16 March 2026
Ampulla logo

Reply from Ampulla

Hi,

Many thanks for leaving us a 5* review, we really do appreciate it!

We look forward to welcoming you to our online packaging store again very soon!

Kind regards,

Ampulla

Rated 4 out of 5 stars

Straightforward ordering and product…

Straightforward ordering and product quality good for our needs.

17 March 2026
Ampulla logo

Reply from Ampulla

Hi,

Many thanks for leaving us a 4* review, we really do appreciate it!

We look forward to welcoming you to our online packaging store again very soon!

Kind regards,

Ampulla

Rated 4 out of 5 stars

Very happy with the bottles

Very happy with the bottles, the only problem is that the tube on the pumps were too long and had to cut them all shorter to make them fit and look better inside the bottle. Will buy again though. 😄

6 March 2026
Ampulla logo

Reply from Ampulla

Hi,

Many thanks for leaving us a 4* review, we really do appreciate it!

We look forward to welcoming you to our online packaging store again very soon!

Kind regards,

Ampulla

Rated 5 out of 5 stars

Great product

Great product, fast delivery.

5 March 2026
Ampulla logo

Reply from Ampulla

Hi,

Many thanks for leaving us a 5* review, we really do appreciate it!

We look forward to welcoming you to our online packaging store again very soon!

Kind regards,

Ampulla

Rated 5 out of 5 stars

Ampulla’s range is the most…comprehensive and complete

Ampulla’s range is the most comprehensive I’ve seen opening up a world of options to try. They are happy to send small quantities for trial and can reward bulk buying with competitive pricing, Prompt deliver after order was placed, great range and great service.

5 March 2026
Ampulla logo

Reply from Ampulla

Hi,

Many thanks for leaving us a 5* review, we really do appreciate it!

We look forward to welcoming you to our online packaging store again very soon!

Kind regards,

Ampulla

Rated 5 out of 5 stars

Great quality bottles

Great quality bottles; well packaged.

3 March 2026
Ampulla logo

Reply from Ampulla

Hi,

Many thanks for leaving us a 5* review, we really do appreciate it!

We look forward to welcoming you to our online packaging store again very soon!

Kind regards,

Ampulla

Rated 3 out of 5 stars

3 stars only because delivery was a bit…

3 stars only because delivery was a bit “slow” and there weren’t any real updates until it shipped. It was fine, but we’ve become so used to same day shipping and next-day delivery that it’s a surprise when something takes 4-5 days to arrive.

Products are thoroughly brilliant though. What a range, and great prices! I’m a repeat customer.

4 March 2026
Rated 4 out of 5 stars

love ampulla always great customer service

love ampulla always great. had some issues this time with shipping but ampulla are not to blame dpd is. only reason for the 4 star not 5 is the fact 2 plastic pots came broken and 4 were already sealed which ruined the temper evident seal. wont stop me ordering again

27 February 2026
Ampulla logo

Reply from Ampulla

Hi,

Many thanks for leaving us a 4* review, we really do appreciate it!

Sorry to hear that some of your order arrived damaged. Please contact us at Sales@ampull.co.uk and we will get you some replacments sent out.

We look forward to welcoming you to our online packaging store again very soon!

Kind regards,

Ampulla

Rated 1 out of 5 stars

I placed an order the 10th and still…

I placed an order the 10th and still not received it yet.
Despite charging over £7 for 2 to 3 days delivery.
I have not received any tracking number or communication regarding my order.
I called to chase it but I have been told they dont provide tracking for small orders , which is weird 🤔.

3 March 2026
Rated 5 out of 5 stars

Great service provider

Great service provider, product range and service

9 March 2026
Ampulla logo

Reply from Ampulla

Hi,

Many thanks for leaving us a 5* review, we really do appreciate it!

We look forward to welcoming you to our online packaging store again very soon!

Kind regards,

Ampulla

Rated 5 out of 5 stars

Great shop

Great shop, got what I ordered & very fast delivery.

Will happily buy from again

2 March 2026
Ampulla logo

Reply from Ampulla

Hi,

Many thanks for leaving us a 5* review, we really do appreciate it!

We look forward to welcoming you to our online packaging store again very soon!

Kind regards,

Ampulla

Rated 5 out of 5 stars

25 litre jerry cans

Online ordering was easy and seamless and due to collection in person it was less than 24 hours from order to collection. I admit the order was small but nonetheless for a busy company a quick turnaround like that, was impressive.

9 March 2026
Ampulla logo

Reply from Ampulla

Hi,

Many thanks for leaving us a 5* review, we really do appreciate it!

We look forward to welcoming you to our online packaging store again very soon!

Kind regards,

Ampulla

Rated 5 out of 5 stars

Great containers

Delighted with what I ordered

6 March 2026
Ampulla logo

Reply from Ampulla

Hi,

Many thanks for leaving us a 5* review, we really do appreciate it!

We look forward to welcoming you to our online packaging store again very soon!

Kind regards,

Ampulla

Rated 5 out of 5 stars

Great products fantastic prices

Great products fantastic prices

27 February 2026
Ampulla logo

Reply from Ampulla

Hi,

Many thanks for leaving us a 5* review, we really do appreciate it!

We look forward to welcoming you to our online packaging store again very soon!

Kind regards,

Ampulla

Rated 5 out of 5 stars

I had a wonderful experience ordering…

I had a wonderful experience ordering all manner of containers from Ampulla. My delivery got delayed over 2 bottle tops and customer services really pulled all stops to ensure I got the delivery before I was due to travel with the items I purchased. Thank you, I was very impressed with not only the excellent service but by the friendliness and professionalism of the team to ensure that I got what I needed was truly appreciated. Happy customer who will be back for more!!!

5 March 2026
Ampulla logo

Reply from Ampulla

Hi,

Many thanks for leaving us a 5* review, we really do appreciate it!

We look forward to welcoming you to our online packaging store again very soon!

Kind regards,

Ampulla

Rated 4 out of 5 stars

Well priced products

Good quality bottles perfect for dispensing cosmetics snd beauty products.

26 February 2026
Ampulla logo

Reply from Ampulla

Hi,

Many thanks for leaving us a 4* review, we really do appreciate it!

We look forward to welcoming you to our online packaging store again very soon!

Kind regards,

Ampulla

Rated 5 out of 5 stars

Nice Packet

Thank you for nice packet🙏

5 March 2026
Ampulla logo

Reply from Ampulla

Hi,

Many thanks for leaving us a 5* review, we really do appreciate it!

We look forward to welcoming you to our online packaging store again very soon!

Kind regards,

Ampulla

Rated 4 out of 5 stars

Order arrived in good condition

Placed order and paid for next day delivery. Package arrived next day in good condition. Products were just as they're advertised on ghe website. Thank you.

4 March 2026
Ampulla logo

Reply from Ampulla

Hi,

Many thanks for leaving us a 4* review, we really do appreciate it!

We look forward to welcoming you to our online packaging store again very soon!

Kind regards,

Ampulla

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