Amplified Telephones Reviews 

1,346
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 205 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently share that the online ordering process is remarkably smooth, and they appreciate the exceptionally fast and reliable delivery service provided. Consumers frequently praise the clear sound amplification and large, easy-to-use buttons that wonderfully assist elderly family members with their daily communication needs. However, some reviewers were not happy with specific product aspects, noting that the audio boost features did not always function properly during important calls. A few other people also felt that the devices suffered from unexpected technical faults, such as persistent charging failures or overly complicated setup procedures.

What people talk about most

Product

Users describe ambiguous interactions with product, reflecting a wide division in customer experiences. On... See more

User experience

Customers had positive experiences with user_experience, highlighting that the website is easy to navigate... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, consistently noting prompt, efficient shipping and... See more

Service

Consumers find service to be positive, highlighting fast shipping and helpful staff. Reviewers frequently... See more

Quality

Customers consistently note ambiguous experiences with quality. While some reviewers praise the good quality,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good website and phones well packaged and delivered promptly. My wife and I are in our 80s and my wife finds the larger buttons are a big help. Amplification is more or less as described, but I woul... See more

Rated 4 out of 5 stars

reception and therefore hearing much improvred over previous fone.Instructions for setting up not very clear but I managed. delivery reasonably prompt and packaging good. product looks good but tim... See more

Rated 4 out of 5 stars

In terms of receiving the product, the service ticks all the boxes. Beyond that and to be honest writing a review this early on in the process, is a bit premature, in my opinion. I have already told y... See more

Rated 5 out of 5 stars

Arrived on time and well packaged. Purchased for a 97 year old relative with hearing and visual impairment. Very please with large buttons and sound levels. Had problems locating some buttons which we... See more


Company details

  1. Internet Shop

Written by the company

Here at Amplified Telephones, we understand that hearing loss is a condition that affects a number of people, and it can have a severe impact on quality of life. Our dedicated team of product experts are on hand to help you find the right amplified telephones and listening devices so that you no longer need to feel isolated from your friends or loved ones.

AmplifiedTelephones.co.uk

Written by the company

Free UK Delivery
You don't need to worry about any hidden delivery costs or unexpected charges once you reach the checkout. We offer FREE UK delivery on ALL orders.
Product Experts Ready to Help You
Our dedicated Customer Services team are on hand to help you with your order. Whether you'd like to make a repeat purchase or you're shopping for the first time with AmplifiedTelephones.co.uk, they are ready with their expert product knowledge to answer your queries and offer assistance with placing your order.
Quality Products at Affordable Prices
As a leading independent distributor of assistive technology products, we pride ourselves on our growing reputation for supplying quality products at affordable prices from brands you can trust.
Dedicated Product Experts
Our Amplified Telephones experts have access to a wealth of information about amplified phones and can help you with your purchasing decision. Whether you're looking for a cordless or corded handset, a TV listener, or even an extra-loud doorbell, our team are here for you.
Safe Shopping with AmplifiedTelephones.co.uk
We are an ISO 9001:2015 certified business, providing peace of mind that your order is safe in our hands. You can shop safely with us (secured by Thawte), and we even offer FREE UK mainland delivery on all orders.

Free UK Delivery!

We offer FREE UK delivery on ALL orders!

You don't need to worry about any hidden delivery costs or unexpected charges once you reach the checkout. We offer FREE UK delivery on ALL orders.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.3

All reviews

(1,346)

200 reviews in the last 12 months

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Rated 1 out of 5 stars

The phones just don't work on our system

The phones just don't seam to work on our copper phone lines.

8 October 2025
Amplified Telephones logo

Reply from Amplified Telephones

Dear Mr Beers,

Thank you for providing your feedback about the phones you purchased.

I am very sorry that the phones are not working as expected.

I have checked with the manufacturer and Amplicomms Telephones are now fully compatible with digital networks. Amplicomms have confirmed that all phones are suitable for a digital network after testing at BT and Talk Talk labs.

The phones are supplied with a BT adaptor plug, so they will work on both the older copper lines and the new digital network.

If you need any technical support to help you to resolve the issue, please let us know.

If you are still unhappy with your phones, and still have the original packaging, please let us know and we will do our best to help you with a return.

I hope this helps and I look forward to hearing that the issue has been resolved and the phones are working for you.

Kind regards,

Tony
Amplifiedtelephones.co.uk

Rated 5 out of 5 stars

Purchased these phones for my Dad

Purchased these phones for my Dad, who is getting more & more hard of hearing. And couldn't hear his phone when we called which was getting very worrying. Since Dad having the phones, he answers every call. Brilliant !

6 October 2025
Rated 5 out of 5 stars

This is how great service looks like

Great product at a decent price
My husband is so pleased with his new phone as the font and volume are to his liking was a little disappointed you didn't have cases for the phone but all together a great service and prompt delivery thank you

3 October 2025
Rated 5 out of 5 stars

Brought this for very hard of hearing…

Brought this for very hard of hearing 96 year old.Staff at Amplifiedtelephones helpful with initial issues with phone.
As regards the Big Tel 40.
It is easy to use with the pre set photo call buttons. No unnecessary answer phone, nice and basic. It’s big disadvantage is the ringer is quieter than conventional phone, over came this by adding an in line loud ringer from Amazon. Also user needs to press the red button to amplify the receiver sound, easy to do and effective but another thing for someone who has had a stroke to master.

24 September 2025
Rated 3 out of 5 stars

The ordering and delivery were great

The ordering and delivery were great, but the phone it’s self is as good as useless, very difficult to program and just can’t get the listening volume up to even a level that I can hear but this phone was for my 93 mum

27 August 2025
Amplified Telephones logo

Reply from Amplified Telephones

Dear Sharon,

Thank you for your feedback.

I am very sorry that you have experienced difficulties with the volume on your new handset.

The phone you purchased has a volume boost function which increases the volume of the handset speaker.

To activate this, you need to be on a call and then press the button on the side of the handset, in line with the middle of the screen.

The handset reverts to a standard volume when you end the call to protect any users who may not be experiencing hearing difficulties.

I hope this helps. but please do call us if you need any further assistance.

Kind regards,

Tony
Amplifiedtelephones.co.uk

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