Amplified Telephones Reviews 

1,346
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 205 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently share that the online ordering process is remarkably smooth, and they appreciate the exceptionally fast and reliable delivery service provided. Consumers frequently praise the clear sound amplification and large, easy-to-use buttons that wonderfully assist elderly family members with their daily communication needs. However, some reviewers were not happy with specific product aspects, noting that the audio boost features did not always function properly during important calls. A few other people also felt that the devices suffered from unexpected technical faults, such as persistent charging failures or overly complicated setup procedures.

What people talk about most

Product

Users describe ambiguous interactions with product, reflecting a wide division in customer experiences. On... See more

User experience

Customers had positive experiences with user_experience, highlighting that the website is easy to navigate... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, consistently noting prompt, efficient shipping and... See more

Service

Consumers find service to be positive, highlighting fast shipping and helpful staff. Reviewers frequently... See more

Quality

Customers consistently note ambiguous experiences with quality. While some reviewers praise the good quality,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good website and phones well packaged and delivered promptly. My wife and I are in our 80s and my wife finds the larger buttons are a big help. Amplification is more or less as described, but I woul... See more

Rated 4 out of 5 stars

reception and therefore hearing much improvred over previous fone.Instructions for setting up not very clear but I managed. delivery reasonably prompt and packaging good. product looks good but tim... See more

Rated 4 out of 5 stars

In terms of receiving the product, the service ticks all the boxes. Beyond that and to be honest writing a review this early on in the process, is a bit premature, in my opinion. I have already told y... See more

Rated 5 out of 5 stars

Arrived on time and well packaged. Purchased for a 97 year old relative with hearing and visual impairment. Very please with large buttons and sound levels. Had problems locating some buttons which we... See more


Company details

  1. Internet Shop

Written by the company

Here at Amplified Telephones, we understand that hearing loss is a condition that affects a number of people, and it can have a severe impact on quality of life. Our dedicated team of product experts are on hand to help you find the right amplified telephones and listening devices so that you no longer need to feel isolated from your friends or loved ones.

AmplifiedTelephones.co.uk

Written by the company

Free UK Delivery
You don't need to worry about any hidden delivery costs or unexpected charges once you reach the checkout. We offer FREE UK delivery on ALL orders.
Product Experts Ready to Help You
Our dedicated Customer Services team are on hand to help you with your order. Whether you'd like to make a repeat purchase or you're shopping for the first time with AmplifiedTelephones.co.uk, they are ready with their expert product knowledge to answer your queries and offer assistance with placing your order.
Quality Products at Affordable Prices
As a leading independent distributor of assistive technology products, we pride ourselves on our growing reputation for supplying quality products at affordable prices from brands you can trust.
Dedicated Product Experts
Our Amplified Telephones experts have access to a wealth of information about amplified phones and can help you with your purchasing decision. Whether you're looking for a cordless or corded handset, a TV listener, or even an extra-loud doorbell, our team are here for you.
Safe Shopping with AmplifiedTelephones.co.uk
We are an ISO 9001:2015 certified business, providing peace of mind that your order is safe in our hands. You can shop safely with us (secured by Thawte), and we even offer FREE UK mainland delivery on all orders.

Free UK Delivery!

We offer FREE UK delivery on ALL orders!

You don't need to worry about any hidden delivery costs or unexpected charges once you reach the checkout. We offer FREE UK delivery on ALL orders.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.3

All reviews

(1,346)

200 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

I found it easy to decide which one to…

I found it easy to decide which one to buy. I am deaf albeit I wear an aid. Have no hearing left in my right ear.

The delivery was not good really the post office took time to deliver but got there in the end.

28 October 2025
Rated 5 out of 5 stars

Great phone

Great phone, quick delivery. Much easier to hear my 99year old mum & easier for her to use has speaker button so no need to lift the handset 👍
It does take a bit of setting up initially!! I wouldn’t say it was easy
Happy with purchase.

28 October 2025
Rated 4 out of 5 stars

Brilliant item

Brilliant item, it has enabled our elderly relative to contact us directly with ease, without mis-typing numbers, highly reccommend

14 October 2025
Rated 2 out of 5 stars

Device does not work with my NHS…

Device does not work with my NHS hearing aids.
I can only hear if I use the speaker button.

14 October 2025
Amplified Telephones logo

Reply from Amplified Telephones

Dear Mr Watkins,

Thank you for your feedback.

I have checked with the manufacturer and they have confirmed that the phone you purchased is compatible with NHS hearing aids.

They said that to use this feature, you need to set your hearing aids to the 'T' or 'MT' setting, then hold the phone to your ear in the usual way.

I hope this helps, but if you do need any further assistance, please let me know.

Kind regards,

Tony
Amplifiedtelephones.co.uk

Rated 5 out of 5 stars

Online information very accurate

Online information very accurate . Speedy delivery ,great phone , does exactly what it says. The extra volume output available on both incoming calls and once answering has amazed my step dad . At last, a decent phone

14 October 2025
Rated 5 out of 5 stars

Phones

I bought these for my sister who is partially deaf but she has been able to fix them in now and is very pleased with them

10 October 2025
Rated 5 out of 5 stars

Ideal for elderly relative

Arrived on time and well packaged. Purchased for a 97 year old relative with hearing and visual impairment. Very please with large buttons and sound levels. Had problems locating some buttons which were not clear in the manual, however customer services were very helpful and made things clearer.

9 October 2025
Rated 3 out of 5 stars

Cordless Duo

The cordless duo phone is attractive, and my father is finding it much easier to use. However, there is interference, buzzing, and the person on the other line is finding it difficult to hear the conversation. It maybe that the handset is too far from the base, but this didn't happen with our last phone.
Also, we need an additional handset, and despite it saying that we could get one, it has been impossible to obtain one.

14 October 2025

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