AMJ Watches Reviews 

7,511
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 274 reviews, reviewers overwhelmingly had a great experience with this company, often sharing wonderful feedback about their recent purchases. Customers frequently praise the exceptionally fast delivery times, stunning product quality, and competitive prices offered across the entire catalog. People also deeply appreciate the remarkably helpful support team, clear communication, and completely smooth ordering process from start to finish. However, some people mentioned frustrating issues with delivery delays, missed delivery dates, and ignored dispatch requests during transit. A few consumers mentioned that promotional gifts such as complimentary watch winders experienced unexpected shipping setbacks or arrived very late.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting that items arrive promptly and in perfect... See more

Delivery service

Consumers find delivery service to be efficient, with many reporting fast shipping times within 24 hours or... See more

Service

Reviewers highlight positive aspects of service, describing the overall experience as professional, swift,... See more

Price

Users describe positive interactions with price, noting very fair deals and competitive rates compared to... See more

Order

Customers report overall satisfaction and positive experiences with the order process, highlighting great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have never spent so much money so easily 😁 The whole process was seamless from ordering, paying and receiving the item the following day. The item is absolutely stunning and exactly how I imagined... See more

Rated 5 out of 5 stars

I ordered a watch from AMJ, I'd given my wrist measurement with the order so when it arrived it fitted perfectly and the spare links supplied in the box. Delivery was next working day as promised. I'... See more

Rated 5 out of 5 stars

I ordered from AMJ and the service was excellent from start to finish. The watch I purchased was on special offer and was priced lower than anywhere else I could find. It arrived within 48 hours of or... See more

Rated 5 out of 5 stars

I recently placed an order with AMJ for a limited edition time piece that had a hefty discount. Shortly after placing the order, AMJ contacted me and told me there was a stocking issue which meant... See more


Company details

  1. Watch Store
  2. Jewelry Store

Written by the company

Andrew Michaels Jewellers, also known as AMJ Watches was established in 1976. We are a high street jewellers with many years of experience within the luxury market. We offer Free Shipping and 0% APR finance on many high end brands. Which include Ball, Bell & Ross, Breitling, Bremont, Chopard, Citizen, Doxa, Garmin, Grand Seiko, Gucci, Hamilton, Junghans, Longines, Oris, Rado, Seiko, Tag Heuer, Tissot, Tudor, U-Boat.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 84% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(7,511)

267 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Terrible orderd almost a week ago very…

Terrible orderd almost a week ago very disapointed . Order from beaverbrooks came day after

27 December 2025
AMJ Watches logo

Reply from AMJ Watches

Hello,

You ordered a watch advertised with 7-10 days delivery, Over the festive holidays.... Two very good reasons why it hasn't arrived yet.

Rated 5 out of 5 stars

All good

All good, purchase easy communication good , item arrived on day and time advised and it was as described.

19 December 2025
Rated 5 out of 5 stars

Excellent

Good prices and really quick delivery.
I’ve purchased twice now and both times the service was excellent.

19 December 2025
Rated 5 out of 5 stars

Breitling SuperOcean heritage purchase

I ordered from AMJ and the service was excellent from start to finish. The watch I purchased was on special offer and was priced lower than anywhere else I could find. It arrived within 48 hours of ordering and was very well packaged. I unboxed the watch straight away and registered it almost immediately for the 5-year warranty. The complimentary watch winder arrived around five days later, which was a great added bonus. Overall, I am extremely happy with my purchase and would highly recommend AMJ.

11 December 2025
Rated 1 out of 5 stars

I ordered a watch as a Christmas…

I ordered a watch as a Christmas present. The watch was over £1000. The website said the item was in stock and available for next day delivery.

I later received an email informing me that the watch I had ordered won’t be in stock for 3 months.

I asked for a refund which will apparently be provided in 3-5 days.

What was more irritating about the process was that even after I was informed the watch was not in stock, it still displayed as available for next day delivery online.

To be clear, the refund was only issued after I called up and requested it.

18 December 2025
Unprompted review
AMJ Watches logo

Reply from AMJ Watches

Hello, thank you for your feedback and we’re sorry for the disappointment caused.

We can confirm that refunds are issued by us immediately once requested. Unfortunately, the remaining delay is due to standard bank processing times, which are outside of our control and typically take 3–5 working days to appear back in the customer’s account.

We completely understand how frustrating this can be, especially when an item was intended as a gift, and we sincerely apologise for the inconvenience caused. If you would like us to confirm the exact date the refund was processed, please feel free to contact our customer service team directly and we will be happy to assist.

Rated 3 out of 5 stars

Missing some pins for my bracelet,

Missing some pins for my bracelet,

I’m wondering if they can be provided.
As I can’t wear it at the moment.

27 November 2025
AMJ Watches logo

Reply from AMJ Watches

Hello, I have emailed you and replied to your review. I cannot help or investigate if you do not get in touch.

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