I found them on the Internet, i made a fast research over de credibility of amimir.com and i booked fast because was cheaper than booking.com. I choose to pay only 10euro in advance and all the re... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
First booking using Amimir.com and it won't be the last. The price was great for our Hotel and the booking process was simple and smooth. We were kept informed throughout the process and can't think... See more
Company replied
I wish if there were an option of negative rating. The customer care service is pathetic! I booked a hotel to beat the heat at 31 celsius and they offered me a room with no air conditioner. Addition... See more
I was a bit worried at the start because much lower rates than competition and a tiny advance to secure the booking was a bit suspicous to me. I also did not know anybody who used amimir. At the end o... See more
Company replied
Company details
Written by the company
En Amimir.com nos encanta viajar barato, y sabemos que el precio del alojamiento es muy importante a la hora de decidirse por un destino u otro. Por eso, nos hemos especializado en encontrar hoteles baratos.
Contact info
Spain
- amimir.com
4.4
Excellent
1K reviews
Replied to 98% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Purchased 4*resort placed to 3*
Purchased 4*resort but placed to 3*establishment. AMIMIR.com failed to provide resort location, admitted mistake and apologised.
Requested compensation for service not received as hotel was not ready to welcome paying guests.
Now, after 7 days and few emails, AMIMIR.com is not replying with amicable resolution.
27 May 2025
Unprompted review
Reply from Amimir.com
Hello Baz,
Thank you for your message.
We would like to clarify that your reservation was made at the Secret Village Budoni 4* Resort, which includes different types of accommodations managed under the same resort. In your case, you were allocated the Hotel Club Baja Bianca, which is indeed a 4-star property, not a 3-star as indicated in your message.
That said, we fully acknowledge that the communication regarding your specific assigned accommodation was not sent prior to your arrival, and for that, we sincerely apologise. This should have been clearly informed in advance, and we understand how this could have caused confusion.
Upon your arrival, you were informed at the reception and were able to complete your stay as planned. Since the services provided correspond to those included in your original booking, we are unable to offer financial compensation in this case.
Nonetheless, we are truly sorry that the accommodation did not meet your expectations. Our goal is for our customers to fully enjoy their holidays, and your feedback helps us continue improving.
Trying to book a hotel in Wales but the…
Trying to book a hotel in Wales but the prices only appears in Euros and I can't see any additional costs.
31 May 2025
Unprompted review
Reply from Amimir.com
Hi, Edward!
We're sorry you couldn't view the prices in pounds on our website. As a Spanish company, our prices are currently displayed in euros or US dollars. However, we’re working on adding more currency options soon.
Please also note that any additional costs related to the booking will be clearly shown during the reservation process.
If you need any further information, don’t hesitate to contact us.
Cheers from the team of Amimir.com!
I was disappointed.
After all the positives, I was a little disappointed with the company. We corresponded and talked for a whole day and within a day they were unable to send me an accurate payment link for the final settlement of my reservation. The problem started when Amimir did not deduct the final amount on time. They could not solve it, I got bored, canceled the reservation and quickly booked somewhere else. I do not understand why they could not solve such a simple problem
20 May 2025
Unprompted review
Reply from Amimir.com
Hi György,
We're truly sorry for the inconvenience you experienced during the payment process.
As we reviewed internally, the payment link appeared to work correctly from our side, which unfortunately delayed our ability to identify the issue. Eventually, we found it was caused by a technical error, which we reported and has now been fully resolved by our IT team.
We sincerely regret that this led you to cancel your reservation and we understand your frustration.
Thank you for your feedback, it helps us improve. We hope to have another chance to provide you with a smoother experience in the future.
Best regards,
The Amimir.com team
Really easy to use this booking site
Really easy to use this booking site. The value was much better than anywhere else. We'll definitely use it again in the future
14 May 2025
Unprompted review
Reply from Amimir.com
Hi Simona! Thank you for sharing your comments with us and for giving our service 5 stars! We are glad to see that our website helped you throughout the booking process, we remain at your disposal and we hope to see you soon again :)
Reply from Amimir.com
¡Hi Hoss! Thank you so much for giving us 5 stars, we are glad to see that our customer service reached your expectations :) We remain at your disposal, greetings!
Easy and simple booking
Easy and simple booking. My first experience with them is very positive. Everything went just fine. They also give a discount under subscription. I will certainly use this booking site in the future. It's very convenient to use as they let you choose to pay a total or a part of the amount.
19 April 2025
Unprompted review
Reply from Amimir.com
Hi Linas! Thank you so much for your review and comments. We are very happy to hear that you enjoyed your booking. We hope to see you again very soon enjoying a new reservation :) We remain at your disposal.
Amimir is very good apps i use it 3…
Amimir is very good apps i use it 3 time and it give very good rate.
16 April 2025
Unprompted review
Reply from Amimir.com
Hi nour nour,
Thanks for your comments and 5 stars!
Hope to see you soon again :-)
The Amimir.com team
Would NOT recommend in case there are disruption to your trip.
Would NOT recommend based on the risk that something goes wrong with the trip (i.e. flight cancellation or delays), they will be completely unwilling to help.
I'm sure if everything goes completely as expected with your trip Amimir is fine to use hence the other 5* reviews. Indeed they seemed to have the best price for the hotel we wanted to book in NYC for a week’s stay. Unfortunately, our flight was cancelled due to the Heathrow closure so we were delayed by a few days. I asked for a refund from Amimir - full or partial (I will caveat here for full transparency that we did book a non-refundable hotel price). First of all, I realised Amimir uses other travel agencies to book, not directly with the airline/hotel. This creates an extra layer of complexity if things go wrong as they need to follow up with the other third party, who then needs to follow up with the hotel directly. They said that I had to agree to a full cancellation of the hotel booking in order for them to raise a refund request and implied that if the refund is not agreed, I can still use the booking (which we wanted to as we got a flight out a few days later so could have potentially still stayed at the hotel for the last couple of nights). I did agree to cancel in the case that the hotel agreed to a full refund. What I was then told was that a refund was not possible so I had to incur the full cost and upon arriving at the hotel, was told that the booking was cancelled (by Expedia, the third party Amimir booked through) IMMEDIATELY upon me asking for a refund. Not even when I agreed to their terms two days later. Terrible experience all round and Amimir then went radio silent on me and refused to help any further. Only positive with this experience is that to begin with, their customer service team was quite responsive.
21 March 2025
Unprompted review
Reply from Amimir.com
Si Ma,
Thank you for sharing your experience, we're truly sorry it didn’t turn out as expected.
As you mentioned, your booking was made under a non-refundable rate, which means it does not allow cancellations or modifications. These conditions are clearly stated during the booking process and are also detailed in the confirmation voucher.
It’s true that we work with intermediaries, and this is something we disclose transparently in our general terms and conditions. Because of this, when an issue arises, additional queries and procedures may be needed with our providers. However, this does not stop us from handling each case with the utmost commitment.
For non-refundable bookings, the standard procedure to request an exception is to cancel the reservation before a refund request can be initiated. This step is necessary to release the room, as it will not be used, and to allow the provider or the hotel to assess whether they can make an exception.
In your case, even though it was a non-refundable booking, we processed the request with the provider. Unfortunately, it was not possible to obtain a refund, as both the provider and the hotel adhered to the original terms of the reservation.
We truly regret that the outcome was not favorable. Despite the nature of the booking, we did our best to assist you. Finally, we want to thank you for taking the time to share your comments — feedback like yours helps us continue improving our service.
Best regards,
The Amimir Team
BEWARE of Amimir
BEWARE of Amimir. Booking screen gave total price and said all fees included. But then after paying, they added a local hotel tax on the confirmation voucher! This is dishonest. All fees included does not mean they can later charge an additional fees. Note: Their reply below that it is on the confirmation voucher is not sufficient as you only get to see the voucher with extra taxes AFTER you have paid a nonrefundable fee!
31 March 2025
Unprompted review
Reply from Amimir.com
Hello Globetrotter,
After receiving your comments, we have checked your booking and we want to explain you that, during the booking process, we show you if you have to pay any additional taxes or fees at the accommodation on your arrival.
Bear in mind that, on the confirmation voucher appears all the info provided during the process.
Despite of the fact that the final booking price appears with vat included, other taxes like city tax or another fees, are excluded from vat. We’re sorry if it has not been entirely clear.
If you have any doubts, we're available 24/7 in order to help you whenever you need us, please don't hesitate to contact!
We remain at your disposal.
Best regards,
The Amimir.com team
Very bad Web site they're got my money…
Very bad Web site they're got my money 2 time for one room same Day but now more than 5 months not returning until now very bad don't book Room from amimir.com
14 October 2024
Unprompted review
Reply from Amimir.com
Hello Inoka,
Thank you for sharing your experience with us. After reviewing the details of your booking, we would like to explain that we did our best to assist you with your booking.
Your original booking was made at a Non-Refundable rate on a Room Only basis. Shortly thereafter, you contacted us to let us know that you wanted to change it to a Bed & Breakfast basis. Unfortunately, before our team could get back to you, you proceeded to cancel the original booking.
As you know, as this is a Non-Refundable rate, no refunds or exchanges are possible. However, we wanted to try to help you and consulted with the supplier about the possibility of making an exception. To do this, it was necessary to complete the new reservation in the desired regime and, from there, to evaluate with them the refund of the first one.
From the very first moment we indicated to you that we could not guarantee the refund, as it depended on the final decision of the accommodation and the supplier. Finally, we regret that their response was negative and they did not agree to make the refund.
We sincerely regret that we were unable to provide you with a more favourable solution. The conditions associated with the selected rate were applied at all times, which are indicated both during the purchase process and on your confirmation voucher.
We remain at your disposal for any further queries you may have.
I was skeptical when I first used this
I was skeptical when I first used this
But everything worked out! I contacted the hotel who saw my booking, I got a price £300 less than Booking.com and got breakfast.
I also had free cancellation. The service is better than any I've used, when fast email support and an instant 24/7 phone line. Be aware it is in euros so it is wise to use a fee free card if you're outside EU or in UK.
15 March 2025
Unprompted review
Reply from Amimir.com
Wow, what a great review, Dillan :) We are so happy to hear that your experience booking with us was rewarding and that you got a good price.
It's very important for us to meet your expectations, and we're delighted to hear that we did :)
We hope you'll be able to enjoy another trip very soon, best regards!
Had better prices than booking.com and…
Had better prices than booking.com and refunded money when I had to cancel.
15 February 2025
Unprompted review
Reply from Amimir.com
¡Hello Paul! Thank you so much for giving us 5 stars and for sending us your review. We are glad to know that we have been able to offer you a stay for a great price ;) We remain at your disposal for any additional querys, greetings!
Second time booking with this company
Second time booking with this company. Very good prices and smooth payment and notifications. Lovely hotel and excellent price.
23 February 2025
Unprompted review
Reply from Amimir.com
Thank you so much for the review and the 5 stars, Jo ann:-) We are delighted to hear that booking with us was easy for you and that you enjoyed good accommodation at a good price :) Best regards!
Staff are quick to respond
Staff are quick to respond, prices are way less than many in the market and wish we had found you before.... our experience was so good upon returning we have booked a few more holidays.
19 February 2025
Unprompted review
Reply from Amimir.com
Hi Rakyle! Thank you so much for giving us 5 stars. We are happy to see that we have been able to help you throughout your booking. We hope to see you very soon enjoying your holidays with Amimir.com. Greetings :)
Easy, efficient, clear communications.
Easy to find a hotel that fit our plans, clear instructions for booking, flexible payment options, immediate confirmation of completed reservation.
22 February 2025
Unprompted review
Reply from Amimir.com
Hi Wendy! Thank you so much for giving us 5 stars. We are glad to see that our platform and booking process helped you to make your booking and enjoy a pleasant stay. We hope to see you soon again! Greetings :)
All good
All good - clear, quick and no hidden costs. I was told in the hotel that my booking was done via Expedia so I assume it's a cooperation. I "risked" my booking via this new for me platform because of very good price deal and it was a good decision. I would use it again.
18 February 2025
Unprompted review
Reply from Amimir.com
Thank you very much for the 5 stars and your kind words, Tina!
We are delighted to hear that you found booking through our website easy and enjoyed the experience.
Regarding your comments, we would like to explain that between the accommodation and us there are some intermediaries that we work with.
We hope to see you soon, best regards :-)
Booking through Amimir is hassle free…
Booking through Amimir is hassle free and they are very competitive price wise. We will definitely use them again and have no hesitation in recommending them.
7 February 2025
Unprompted review
Reply from Amimir.com
Hi Mr Agnew, thank you so much for sharing with us your comments and for giving us 5 stars. We hope to see you soon enjoying a new booking with us :) We will always remain at your disposal, greetings from Amimir.com team!
Good company
I thought that I had a few issues with this company. But turned out it was me not them, when I understood what was needed from me the transaction was completed.
They are available to help if you need it.
8 February 2025
Unprompted review
Reply from Amimir.com
Hello Mrs Tracey Davis,
Regarding your comments, we would like to explain that as part of our security protocol, when we detect irregular activity on bookings, we request a verification of the credit card holder. This allows us to ensure that the booking remains active and to avoid any potential issues.
As we have already communicated to you, we need you to send us a correct ID number. Once we receive it, we can update this information on your booking and make sure everything is in order for your trip.
In the event that we do not receive this ID, we will have to cancel the booking.
As soon as our customer service team handles your request, we will contact you again.
We remain at your disposal,
The Amimir.com team
Trustful and cheaper!
I have been using it lately and it never disappoints me!Really trustful, providing better hotel prices than any other site! I would love though, more flexibility with the variety of credits cards, since with some banks, payment can t be fulfilled. Or maybe "payment at the hotel" possibility , could be an option for amimir!
17 January 2025
Unprompted review
Reply from Amimir.com
¡Hi Ilfoun! Thank you for giving us 4 stars and for sharing your review with us.
We are glad that our services have reached your expectations. Unfortunately we are not able to offer the option of payment at the hotel.
Tough, we will keep working on our payment methods to offer our customers a wider choice on their booking payments.
We remain at your disposal,
Amimir.com team.
First time booking with Amimir
This was our first time going with Amimir. We found the hotel we liked on Amimir for much less money then it was on the other platforms, so we were very sceptical about it. Regardless, decided to go with it, and everything turned out great. Would recommend 🎉
26 December 2024
Unprompted review
Reply from Amimir.com
Hi Sara! Thank you so much for sendng us your review :) We are glad to see that you enjoyed your stay with such a good price ;) We hope to see you very soon again in a new booking. Greetings from Amimir.com team!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.