American Carship Reviews 

301
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 67 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for their professionalism, helpfulness, and clear communication throughout the process. The service is often described as smooth, reliable, and efficient, with many appreciating the stress-free experience from pickup to safe delivery. However, some customers also noted significant issues with pricing, reporting that initial quotes were often much lower than the final cost, sometimes doubling or quadrupling. Additionally, a few people experienced delivery delays and poor communication, with pickups missed and calls ignored, leading to frustration and extra costs.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, helpfulness, and... See more

Service

Clients share positive opinions on service, highlighting great communication, professional handling, and... See more

Price

People report ambiguous experiences with price, with some customers finding prices reasonable, affordable,... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with many customers reporting positive experiences... See more

Customer service

Customers consistently note ambiguous experiences with customer service, with many praising the excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Blake did a great job juggling a complex pickup - and stayed with me every step of the way. The final cost equalled the lowest quotes I received, but I got the feeling that many of the competitors wer... See more

Rated 5 out of 5 stars

My total experience was very good. I have shipped cars multiple times and Marina Rose was so helpful and quick to get my car transported. She was very thorough and professional. Everything was done on... See more

Rated 5 out of 5 stars

My agent was Davin Andreson @ American Carship. I was so impressed with his communication and honesty during the transport of my vehicle.. That I can't compliment him enough. He certainly put in the t... See more

Rated 5 out of 5 stars

Jason Walker and the team provided me with a smooth and easy car transportation service. They were helpful every step of the way and provided me with daily updates on when they would pick up my car an... See more



Contact info

4.1

Great

TrustScore 4 out of 5

301 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.1

All reviews

(301)

64 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Chris

Chris, helped in getting my car safely and securely at a nominal price. Thanks for all your help.

👍👍👍👍👍

4 November 2023
Unprompted review
Rated 5 out of 5 stars

Car shipment

I trusted Steve Smith to get my Jaguar from Michigan to Florida. He accomplished the goal with good attention and feedback. Price came in a little higher than what was originally quoted, but it’s the time of the year for snowbirds to get their cars shipped. Happy with the service and intentions!
Thanks

15 October 2023
Unprompted review
Rated 5 out of 5 stars

JACOB BRUCE 102823

I WANT TO INFORM YOUR BUSINESS, THAT JACOB BRUCE, CUSTOMER SERVICE REPRESENTATVE HAS DONE A GREAT JOB. EVEN THOUGH I ALREADY AM DEALING WITH ANOTHER BUSINESS. HE HAS GONE THAT EXTRA MILE TO MAKE SURE THAT I AM NOT TAKEN ADVANTAGE OF AND IF ANY ISSUES ARISE. JACOB IS A GREAT ASSET TO YOUR COMPANY AND IS EXCELLENT, POLITE AND IS VERY KNOWLEDGEABLE. GREAT JOB AND KUDOS TO YOU!!!!!

23 October 2023
Unprompted review
Rated 5 out of 5 stars

Sometimes you have to kiss a few frogs to find a Prince

After dealing with 2 Transport Companies with the old bait and switch we reached out to American Carship and Jacob Bruce. We received a confirmed price, confirmed pick up date, confirmed delivery date and location.
Picked up on time, delivered on time, price was right and so we Zelled the money for a job well done. Jacob was in touch before, during and after as was the dispatcher. We couldn’t be happier with the service

26 October 2023
Unprompted review
Rated 5 out of 5 stars

THE best, most trustworthy truck Co.

After getting scammed by US Carship (NEVER USE THEM! TOTAL SCAM THAT TAKES YOUR DEPOSIT, NEVER SENDS A DRIVER AND GHOSTS YOU!) I called this company in the evening and they had a car the next morning by 9:30! Not only that, but they only require 1/2 the payment when the truck picks up rhe vehicle and 1/2 on drop off so you know they’ll show up.

25 October 2023
Unprompted review
Rated 5 out of 5 stars

Very professional from start to Finnish…

Very professional from start to Finnish the rep was very patient with me be cause I give them a five star rating hats off to Bryan the driver and the whole team I will be recommending them to any one who know are in need of this typ of service

21 October 2023
Unprompted review
Rated 5 out of 5 stars

Courteous

A different transport company canceled on me the day of pick up. I called this company and John Winston was able to arrange a pickup for a fair price the day after. Alex the driver was so kind and careful upon loading and unloading the car. Both men were polite and courteous. I’m so happy with the car service provided.

17 October 2023
Unprompted review
Rated 5 out of 5 stars

1950 Mercury Transport - Awesome Job!

From start to finish, Chris Harper and the team have been totally honest and very informative. This was the first time for me in shipping a vehicle. I needed my 1950 Mercury to be transported in an enclosed trailer and not delivered until 2 days later, so that I could get to the other location (2 States away) to receive the car in time...Chris made it happen.
The driver, Ernesto, I cannot say enough good about him too. He was very polite and took great care of my car. I would HIGHLY recommend the American Carship team in transporting your vehicles...they know what they are doing and they keep you up-to-date on every move and what's happening.
GREAT JOB and THANKS again the Chris Harper and Ernesto!

16 October 2023
Unprompted review
Rated 5 out of 5 stars

This was our first time shipping a…

This was our first time shipping a vehicle and choosing American Carship was the right choice. Jacob Bruce was a tremendous help from the beginning and throughout the entire process. Jacob answered every question we had and made it a stress free experience.

8 October 2023
Unprompted review
Rated 5 out of 5 stars

Steve smith Driver

I want to express my sincere gratitude for the wonderful service Steve Smith the driver of oour son truck provided for the ride from Los Angeles to Orlando Miami. You have truly stood out by making the ride instead of 5-7 days within 3 days, a record!! Your dedication to providing a top notch experience is commendable and greatly appreciated. Thank you again onece again Steve for your exceptional service.

1 October 2023
Unprompted review
Rated 5 out of 5 stars

1st time getting my car shipped

It was my first time getting a car shipped. Best idea I’ve ever made. Talking with Tom Wilkins was a breeze and gave me updates on my cars location and where the driver was at. Couldn’t have made the process any easier. I chose the enclosed carrier because of the highway driving and didn’t want rain to maybe hit it or rocks or anything that would scratch the paint. 10/10 would recommend if you need your car shipped

20 September 2023
Unprompted review
Rated 5 out of 5 stars

This was my first time shipping my car…

This was my first time shipping my car and overall it was a great experience. I worked with John Winston who was amazing,informative,and worked really hard to find me a driver/dispatch that worked with my day , time , and price . He also checked in with me everyday doing whatever he could to seal the deal without any pressure . This entire experience was relatively smooth. I would definitely use this company particularly John Winston again as I trust that they will do a good job.

29 September 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Transport

I worked with Bryan Miller to transport my father's truck from Nebraska to California. Bryan provided superior service to ensure the delivery was stress free. His company was also very competitve in price compared to other estimates I received. I would definetly use their company again if I need a vehicle transported long distance.

23 September 2023
Unprompted review
Rated 1 out of 5 stars

I have a crazy ex boyfriend that signed…

I have a crazy ex boyfriend that signed me up for them and after several attempts to have them take me off the call list they continued to keep me on it. I continued to receive text messages and calls from different numbers. They just kept asking me to write a review so I guess here I am writing one now!

23 September 2023
Unprompted review
Rated 5 out of 5 stars

Awesome service and you actually pay what you are quoted!

This company is straight forward. They shipped my car from MA to FL. John Winston was my agent and he kept in touch with me every step of the way. He sent me a quote, we agreed and that was it. I tried working with another company prior but they wanted to bump the price $1000 more after the agreement. If I ever have a vehicle shipped again, I will certainly go with these guys!

18 September 2023
Unprompted review
Rated 4 out of 5 stars

Review of American Carship

This process was unfamiliar to me. I looked into other companies to ship my truck across country and Chris Harper with American Carship proved most helpful and made me feel confident that everything was on the “up and up” in an otherwise “ shady”
feeling process.

28 August 2023
Unprompted review

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