American Carship Reviews 315

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 88 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and excellent communication throughout the process. Many people highlight the smooth and easy service, noting that their vehicles were delivered quickly and without damage. Reviewers frequently commend the agents for being attentive, responsive, and providing reliable guidance. However, some customers were dissatisfied with the pricing, reporting that initial quotes were significantly lower than the final cost, sometimes even quadrupling. These individuals also mentioned issues with delivery delays and concerns about the company's payment practices.

What people talk about most

Staff

Users describe positive interactions with staff. Customers frequently praise staff members for being helpful,... See more

Service

Clients share positive opinions on service, with many praising the smooth and professional handling of... See more

Price

Reviewers mention ambiguous feedback about price. While some customers found prices reasonable and... See more

Delivery service

Customers had ambiguous experiences with delivery service. Many reviewers praised the smooth and professional... See more

Payment

Consumers find payment to be ambiguous. Many reviewers report issues with unexpected charges, with some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Blake did a great job juggling a complex pickup - and stayed with me every step of the way. The final cost equalled the lowest quotes I received, but I got the feeling that many of the competitors wer... See more

Rated 5 out of 5 stars

My total experience was very good. I have shipped cars multiple times and Marina Rose was so helpful and quick to get my car transported. She was very thorough and professional. Everything was done on... See more

Rated 5 out of 5 stars

My agent was Davin Andreson @ American Carship. I was so impressed with his communication and honesty during the transport of my vehicle.. That I can't compliment him enough. He certainly put in the t... See more

Rated 5 out of 5 stars

Jason Walker and the team provided me with a smooth and easy car transportation service. They were helpful every step of the way and provided me with daily updates on when they would pick up my car an... See more



Contact info

4.3

Excellent

TrustScore 4.5 out of 5

315 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Marina Rose is a great broker to work…

Marina Rose is a great broker to work with.
Very professional, responsive, and easy to communicate with. Everything went smoothly and exactly as agreed. Looking forward to working together again in the future. Highly recommended

30 April 2026
Unprompted review
Rated 1 out of 5 stars

Scam shipper, Do not use!

Do not Use!

I contracted with American Carship on 1 Apr 26( no pun), They took $150 deposit. They did not meet the shipping day ( 2-3Apr)and could not provide a confirmed shipper 5- & not 10days later. I demanded refund per contract , and they refused refund .

This place has a history ( reddit and google) of not fulfilling their agreements and trying to rip -off people.

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Michael Taylor was a great contact

Michael Taylor was a great contact. he was very knowledgeable and patient.
He asked questions other carriers did not. He followed up when new information was available. He quoted a price and stood y it upon delivery. I would deal with him again.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

I just want to let you guys know that I…

I just want to let you guys know that I had a great experience booking a load with Jason walker. He was extremely helpful, professional and made the entire process smooth. He was very patient with us when my driver fell behind schedule . His communication was clear and he stayed on top of everything the whole time to ensure there were no issues. Jason definitely delivered! I really look forward to doing business again. Thank you !

31 March 2026
Unprompted review
Rated 5 out of 5 stars

Thanks a lot Michael Taylor.

Thanks a lot Michael Taylor for being professional with me. You did excellent job, finding a cheaper driver, being patient with me. Great communication 👏 👌. Highly recommended for anyone who want to ship a car across USA 🇺🇸.

26 March 2026
Unprompted review
Rated 5 out of 5 stars

Michael Taylor

Michael Taylor is a great broker to work with. Very professional, responsive, and easy to communicate with. Everything went smoothly and exactly as agreed. Looking forward to working together again in the future. Highly recommended.

4 March 2026
Unprompted review
Rated 5 out of 5 stars

I had an excellent experience with…

I had an excellent experience with American Carship from start to finish. The booking process was simple, and their team kept me informed every step of the way. They were professional, responsive, and answered all of my questions quickly.

My vehicle was picked up on time and delivered safely without any issues. The driver handled everything with care, and the overall process was smooth and stress-free. I truly appreciated the clear communication and reliability.

If you’re looking for a dependable auto transport company, I highly recommend American Carship. I would definitely use their services again!

1 March 2026
Unprompted review

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