AMC Furniture Outlet Reviews 

5,633
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,034 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight that the staff is exceptionally helpful, welcoming, and knowledgeable when assisting visitors in the showroom. Consumers also appreciate the prompt and efficient delivery service, noting that orders arrive quickly and that delivery drivers are consistently polite and careful. Buyers are consistently impressed by the beautiful garden furniture, describing the pieces as sturdy, wonderfully comfortable, and of exceptional quality. Some reviewers were not happy with product issues, mentioning items arriving damaged, broken rattan parts, or metal fittings that did not line up properly during assembly.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, noting that orders arrive very quickly and within... See more

Product

Customers report overall satisfaction and delight with the product quality and comfort. Reviewers highlight... See more

Staff

Users describe positive interactions with staff, highlighting welcoming, knowledgeable, and friendly service... See more

Service

Reviewers mention positive feedback about service, highlighting an efficient and professional experience from... See more

Quality

Clients share positive opinions on quality, consistently highlighting the excellent craftsmanship and comfort... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Highly recommend this company. Bought the Santorini corner sofa set with fire pit table online. Easy and efficient purchasing and payment, with payment options available too. Informed every step a... See more

Company replied

Rated 5 out of 5 stars

Absolutely brilliant company. Emailed asking questions - came back swiftly. Ordered and got a delivery date pretty quickly. Kept up to date on the day of delivery of how long they’d be. Delivered. Ea... See more

Rated 5 out of 5 stars

We absolutely love our new garden corner sofas, there is always a fear when buying online that it won’t look like the photo, i needn’t have worried it was exactly as I’d hoped. Ours was in the... See more

Company replied

Rated 5 out of 5 stars

I visited the showroom on Saturday after seeing the furniture on a Facebook ad. Staff were brilliant, knowledgeable and really helpful. I ordered the set I wanted and delivery was scheduled for 2- 5... See more


Company details

  1. Furniture Store

Written by the company

We specialise in bringing you high quality furniture at discounted prices! Our showroom is full to the brim with bargain finds! Whether you are looking for the bed of your dreams, branded mattresses or bespoke sofa collections we will have something for you! Along with a wide range of home furnishings, bedding and home accessories.


Contact info

4.8

Excellent

TrustScore 5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(5,633)

1,036 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good from order to delivery

Good performance from ordering to delivery
Furniture is good quality and easy to put together
Delivery driver and mate really helpful

6 August 2026
AMC Furniture Outlet logo

Reply from AMC Furniture Outlet

Hey Alfred,
Thankyou so much for leaving us a fab 5 star review.
Happy to hear you had a great experience all round and we hope you love your new furniture!
Kind Regards,
The AMC Team

Rated 5 out of 5 stars

Good quality furniture

Good quality furniture at a great price delivered quickly and efficiently

5 August 2026
AMC Furniture Outlet logo

Reply from AMC Furniture Outlet

Hey Damian,
Thankyou so much for leaving us a great 5 star review!
Kind Regards,

Rated 5 out of 5 stars

We absolutely love our new garden…

We absolutely love our new garden corner sofas, there is always a fear when buying online that it won’t look like the photo, i needn’t have worried it was exactly as I’d hoped.

Ours was in the end of season sale so half the price as well, so we are very happy.

Delivery was very smooth also and we received texts and emails and it safely arrived after nearly a week from ordering.

Thank you, I’m having my morning cuppa on it this morning ☺️

5 August 2026
AMC Furniture Outlet logo

Reply from AMC Furniture Outlet

Hi Susan,
Thankyou so much for leaving us a fab 5 star review.
Happy to hear you had a great experience all round and we hope you love your new furniture! Enjoy your Morning Cuppa's ☺️
Kind Regards,
The AMC Team

Rated 5 out of 5 stars

Excellent service

Excellent service. Ordered on a Sunday, phone call on the Monday to arrange delivery, delivered on the Thursday. Arrived on time & assembled by friendly guys. Beautiful & comfy sofa. Would highly recommend this company.

5 August 2026
AMC Furniture Outlet logo

Reply from AMC Furniture Outlet

Hey Beverley,
Thankyou so much for leaving us a fab 5 star review.
Happy to hear you had a great experience all round and we hope you love your new furniture!
Kind Regards,
The AMC Team

Rated 4 out of 5 stars

The product fantastic service abit…

The product fantastic service abit ignrant and miss leading as for delivery just dumped on drive and told sort it my self not happy had to get friends to help get in back... but like I stated the product fantastic.

30 July 2026
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Reply from AMC Furniture Outlet

Hey Mark,
Thankyou for taking your time to leave us a review, we spoke yesterday and all feedback has been raised and passed on as I mentioned it would.
We truly do apologise regarding the delivery and hope you love your new garden furniture.
Let me know if there's anything else I can help you with.
Kind Regards,
The AMC Team

Rated 5 out of 5 stars

Amazing helpful staff

Amazing helpful staff! Beautiful new sofa that didn’t cost the earth!!

2 August 2026
AMC Furniture Outlet logo

Reply from AMC Furniture Outlet

Hey Catherine,
Thankyou so much for leaving us a fab 5 star review !
Kind Regards,
The AMC Team

Rated 5 out of 5 stars

After seeing an advert pop up on…

After seeing an advert pop up on Facebook for AMC, I was a little dubious at first. I got in touch with them and decided to visit their warehouse to see the furniture in person. I'm so glad we did because we certainly weren't disappointed!
We purchased the Cadiz set, and it's absolutely beautiful. It's incredibly comfortable, and the cushions are really supportive and excellent quality. We also bought the green scatter cushions, which we think complement the set perfectly.
The ladies at AMC were absolutely lovely. There was no hard sell at all, and nothing was ever too much trouble. They were friendly, knowledgeable, and happy to answer all of our questions.
We also purchased the furniture cover, which is another high-quality product and gives us peace of mind that the furniture will stay protected.
We couldn't be happier with our purchase and would highly recommend AMC to anyone looking for quality garden furniture and excellent customer service. Five stars from us! ⭐⭐⭐⭐⭐

5 August 2026
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Reply from AMC Furniture Outlet

Hi Sharron,
Thankyou so much for leaving us such a glowing 5 star review.
We're thrilled to hear you had such a great experience with us all round and over the moon that you love your new garden furniture.
We will certainly pass your kind words on to all of the team involved and hope to see you in store again soon.
Kind Regards,
The AMC Team

Rated 5 out of 5 stars

Will Use Again

Friendly, helpful staff. I had to delay my delivery and they had no problem accommodating. Happy with my product. A good experience all around.

4 August 2026
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Reply from AMC Furniture Outlet

Hey Janyce,
Thankyou so much for leaving us a great 5 star review.
We hope you love your new furniture!
Kind Regards,
The AMC Team

Rated 5 out of 5 stars

Excellent furniture at reasonable prices and great service.

The furniture arrived quickly & on time.
The guys who delivered it, Brad & Matt were excellent, extremely friendly & informative about the setting up, including controls & sound bar.

Due to the size & weight of the furniture, the access had to be through the back garden, which made their task very tiring & difficult.
In spite of that, they tackled it efficiently and with good humour. They are a credit to their company, AMC furniture and we will not hesitate to recommend them to our friends & family, in the future.
In fact, we recommend this company to everyone who wants quality furniture at very reasonable prices and they give excellent service.
Mr & Mrs I Wild.

4 August 2026
Unprompted review
AMC Furniture Outlet logo

Reply from AMC Furniture Outlet

Hey Ian,
Thankyou so much for leaving us a wonderful 5 star review, we're so happy to hear you had such a fab experience all round and have passed your kind words on to Brad and Matt who greatly appreciated hearing them!
We Truly hope you love your new Sofa's and hope to see yourself and Mrs Wild again soon.
Kind Regards,
The AMC Team

Rated 5 out of 5 stars

Great service & staff

Great service & staff. Over the moon with our furniture which arrived within 5 days 😍

1 August 2026
AMC Furniture Outlet logo

Reply from AMC Furniture Outlet

Hey,
Thankyou so much for leaving us a great 5 star review!
Kind Regards,
The AMC Team

Rated 1 out of 5 stars

Bought a Palermo fire pit set in may…

Bought a Palermo fire pit set in may rattan started to come undone. They replaced the item 3 times and still happening on different parts of the furniture. Then sent out different colour item. They opted to to a full exchange first item out of the box was all undone so send back. Management got a good. Terrible attitude saying they can’t check every box etc this furniture is cheap garbage I’d take your money elsewhere and get better quality
Avoid amc at all costs

30 July 2026
Unprompted review
AMC Furniture Outlet logo

Reply from AMC Furniture Outlet

Hey Jake,
Thankyou for leaving us a review, we take on all feedback whether good or bad.
We completely appreciate the frustration on this occasion, unfortunately we trust that the manufacturer has every box quality checked before arriving with us, and we cannot unfortunately open every box as stated, as the stock is housed within our couriers depot, we would never intentionally mean to be rude under any circumstances.
We tried on each occasion to rectify the issue and would have continued to do so, but you did opt to return the set for a full refund which we happily obliged to.
We pride ourselves on our customer service and always put our customers at the forefront of our mind to ensure they are happy with their purchase. We truly are sorry you feel this way and for the hiccups faced withy our order with us.
Kind Regards,
The AMC Team

Rated 5 out of 5 stars

Excellent

Needed a new bed.
In shop lady was very helpful and knowledgeable.
Bed arrived when they said it would, good quality, delivery also when they said it would be.
I would definitely buy with them again.

4 August 2026
AMC Furniture Outlet logo

Reply from AMC Furniture Outlet

Hi Louise,
Thankyou for leaving us a great 5 star review!
Glad to hear you had a nice smooth process throughout and hope to see you in store again soon.
Kind Regards,
The AMC Team

Rated 5 out of 5 stars

Great service

Great service . Great product, excellent price

4 August 2026
AMC Furniture Outlet logo

Reply from AMC Furniture Outlet

Hey Lorraine,
Thankyou for leaving us a 5 star review!
Kind Regards,
The AMC Team

Rated 5 out of 5 stars

⭐️🌟Brilliant service! 🌟⭐️

Brilliant service!
The prices are reasonable and high quality too. Some fab deals to look out for.
Communication from the outset about the progress of the order, through the delivery.
Cannot fault and would highly recommend.
⭐️🌟⭐️🌟⭐️

4 August 2026
AMC Furniture Outlet logo

Reply from AMC Furniture Outlet

Hi Hannah,
Thankyou so much for leaving us a lovely 5 star review,
Great to hear you've had a fantastic experience all round and we hope to see you again soon!
Kind Regards,
The AMC Team

Rated 5 out of 5 stars

Good

Good, very good

30 July 2026
AMC Furniture Outlet logo

Reply from AMC Furniture Outlet

HI Alois,
Thankyou for leaving us a great 5 star review!
Kind Regards,
The AMC Team

Rated 5 out of 5 stars

The 2 guys that delivered we're…

The 2 guys that delivered we're exceptionally great, nice and courteous had a laugh and a joke with them and very professional 😁

3 August 2026
AMC Furniture Outlet logo

Reply from AMC Furniture Outlet

Hi,
Thankyou for leaving us a great 5 star review! Will certainly pass your kind words on to our delivery team!
Kind Regards,
The AMC Team

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