Hello. My experience with Alternaleaf has been top notch. Costumer service has been polite, professional, they are happy to help, answer questions and are basically supportive, real human beings.... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
Alternaleaf is leading the way in medical cannabis in the UK, and our mission is to improve the lives of all who need it.
We’re here to make access to medical cannabis straightforward, safe, and supportive—for everyone who qualifies. Whether you're living with chronic pain, anxiety, PTSD, or another long-term condition, we believe that high-quality care and personalised treatment plans should be within reach.
We work with some of the most experienced doctors in the UK—GMC-registered and specially trained in prescribing medicinal cannabis. Our clinicians take the time to listen, understand your condition, and build a treatment plan that’s tailored to you.
The process is simple:
Start with a free 30-second eligibility check. If you're eligible, you can book an online consultation—no GP referral required. Prescriptions are delivered discreetly and securely to your door.
We offer clear, flexible pricing with no hidden fees.
Choose a £10/month membership that includes all required consultations, or opt for pay-as-you-go at £39 per appointment. And if you're not eligible, you won’t be charged.
Our dedicated Patient Care Team is on hand to guide you at every step, ensuring you feel informed, supported and empowered—whether you’re new to medicinal cannabis or looking for a better clinic experience.
Alternaleaf is here to change lives—one patient at a time.
140 Wharfedale Road, Winnersh Triangle, RG41 5RB, Reading, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Incredibly friendly and really take the time to listen, had my prescription within 2 weeks of applying. The DRs really made me feel comfortable. They were amazing

Reply from Alternaleaf
Amazing service, they make you feel at such ease throughout the whole process, great listeners who really understand their patients.

Reply from Alternaleaf
Megan was absolutely incredible, so supportive and understanding

Reply from Alternaleaf
Very easy to navigate through the web site friendly staff throughout the process and quick delivery on payment product is ok to

Reply from Alternaleaf
After the doctors appotiment every thing went smothly .

Reply from Alternaleaf
I was very anxious when enquiring initially but everyone was so lovely, I was offered plenty of reassurance and informed brilliantly of my options & what may help me.

Reply from Alternaleaf
The whole process was really well thought out and they made it really easy to understand. The staff were all lovely and my Dr was really helpful. Quick and simple.

Reply from Alternaleaf
Made me feel very much at ease and explained everything very clearly.

Reply from Alternaleaf
It takes quite some time to get through the start process, and they need a lot of information, but I guess that's understandable. But now having got my medication (first dose today) from Montu it's all good.
I'm just hoping it helps with the pain. Thorasic Facet Joint Syndrome is hard to live with!!

Reply from Alternaleaf
No stress and very helpful thanks again to the alternaleaf team

Reply from Alternaleaf
Been great to start with, zero complaints product is nice and prices way cheaper than I thought. Hope it stays this good of a service as I go on

Reply from Alternaleaf

Reply from Alternaleaf
The most lovely nicest women iv spoke to. Very helpful and get the ones you need to ring back. They help you get what you need sorted so well done to all of you.

Reply from Alternaleaf
The communications with alternaleaf has been fantastic and very helpful and the products are wonderful and delivery is prompt, overall I'm delighted with alternaleaf, couldn't be happier ☺️

Reply from Alternaleaf

Reply from Alternaleaf
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.