Amazing customer service from pharmacist Asad Ameed, my first month on my meds have been amazing. Releif from pain is emotionally un describable. Pharmaceutical drugs have never took my pain off the w... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
Alternaleaf is leading the way in medical cannabis in the UK, and our mission is to improve the lives of all who need it.
We’re here to make access to medical cannabis straightforward, safe, and supportive—for everyone who qualifies. Whether you're living with chronic pain, anxiety, PTSD, or another long-term condition, we believe that high-quality care and personalised treatment plans should be within reach.
We work with some of the most experienced doctors in the UK—GMC-registered and specially trained in prescribing medicinal cannabis. Our clinicians take the time to listen, understand your condition, and build a treatment plan that’s tailored to you.
The process is simple:
Start with a free 30-second eligibility check. If you're eligible, you can book an online consultation—no GP referral required. Prescriptions are delivered discreetly and securely to your door.
We offer clear, flexible pricing with no hidden fees.
Choose a £10/month membership that includes all required consultations, or opt for pay-as-you-go at £39 per appointment. And if you're not eligible, you won’t be charged.
Our dedicated Patient Care Team is on hand to guide you at every step, ensuring you feel informed, supported and empowered—whether you’re new to medicinal cannabis or looking for a better clinic experience.
Alternaleaf is here to change lives—one patient at a time.
140 Wharfedale Road, Winnersh Triangle, RG41 5RB, Reading, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Alternaleaf
I was satisfied with the service but I don't like to be kept waiting 20 minutes only to be rushed through and not being able to ask questions that are pertinent to my issues. Otherwise it went well.

Reply from Alternaleaf

Reply from Alternaleaf
I’m a new to Alternaleaf and to date the service has been absolutely amazing. I’d highly recommend them!

Reply from Alternaleaf

Reply from Alternaleaf
Alternaleaf made the whole process very simple throughout and the Appointments were in such a way that a new customer would feel at ease.

Reply from Alternaleaf

Reply from Alternaleaf
A much simpler process than anticipated from the onset. As a new patient, I am confident that any questions or queries will be answered to facilitate my understanding in a timely manner. Brilliant so far 👏

Reply from Alternaleaf

Reply from Alternaleaf
Great service from first appointment to been accepted as a patient, lots of information available for someone like my self who is new to this.
I’m so glad to have finally taken this path, looking forward to the future.
Mal.

Reply from Alternaleaf
Everyone was so polite and helpful, really supportive.
It couldn't of gone better and so fast!

Reply from Alternaleaf
Great information given. Simple. Friendly staff, nurses and doctors.

Reply from Alternaleaf

Reply from Alternaleaf
Absolutely incredible service. It's great actually being listened to by doctors and being taken seriously. It was easy from the beginning to getting my first prescription, and even though this is only my first full day on my medication, I feel as though I'm starting to get my life back :)

Reply from Alternaleaf
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.