Alpine Dog Co. Reviews 

623
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 199 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and durability of the products, often noting they exceed expectations and are superior to other brands. Many appreciate the wide range of customization options and the sturdy construction, which is particularly beneficial for larger, active dogs. Reviewers frequently highlight the fast and efficient delivery, with many receiving their orders much sooner than anticipated. The customer service is also highly regarded for being responsive, helpful, and resolving issues quickly and effectively. However, some customers experienced issues with orders not matching their requests, missing items, or discrepancies in product sizing and color compared to online descriptions. A few also noted concerns about the quality of certain leashes or harnesses, and occasional delays in receiving complete orders or responses from customer service regarding exchanges.

What people talk about most

Product

People report positive experiences with products, consistently praising their high quality, durability, and... See more

Quality

Reviewers mention positive feedback about quality, consistently praising the products as sturdy, durable, and... See more

Order

Customers had positive experiences with order, praising the seamless process, quick delivery, and excellent... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the fast and efficient delivery... See more

Customer service

Reviewers highlight positive aspects of customer service, with many describing it as amazing, efficient, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have purchased three collars from Alpine Dogs in the last 5 years and will only get collars from them. The quality is always above expectations and outperforms any other collars I've purchased in t... See more

Rated 5 out of 5 stars

This is my third order from Alpine Dog Co. I’ve purchased 3 of the 2” collars and they’re all stunning, I’ve also purchased 2 of the tacti leashes & 1 terrain harness. All excellent quality. I will sa... See more

Rated 5 out of 5 stars

I recently discovered Alpine Dog Co. on Instagram and 3 orders later.. my spouse and I couldn't be any more happy! The communication is on point, the products are fantastic quality, turnover from orde... See more

Rated 5 out of 5 stars

I ordered a limited edition 2” collar from alpine dog co about 6 weeks ago. I ordered the wrong one because I meant to order the 2 “ martingale one and still needed that one. I love it so much and the... See more


Company details

  1. Pet Store
  2. Pet Supply Store

Written by the company

Durable, quality K9 Tactical gear that transitions to everyday wear for big dogs and dogs big in spirit.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

623 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.7

All reviews

(623)

198 reviews in the last 12 months

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Rated 5 out of 5 stars

Love everything about this brand

Love everything about this brand! Quality and style are amazing. Especially the personalized items. I got a collar with my bullmastiffs name on it and a matching leash. She looks so pretty and stylish on all her walks. 💕

3 December 2025
Rated 2 out of 5 stars

Promising product, embarrassing customer service

When I received my package for the first time, it was missing the leash that was included in my order. I contacted customer service, but had to follow up four separate times to ensure the leash was actually sent out. From the time I placed my order to when I finally received the complete delivery, the process took about a month. (Original order date mar 18th, it is now April 23rd and I still havent recieved my harness exchange)

I also needed to exchange the harness for a smaller size. During that process, I was informed that the size I needed was unavailable, and I would either have to wait or choose a different color.

To be fair, the product itself is of good quality. However, my overall customer service experience was far below expectations. This brand is marketed as a premium option, and the $176 price tag for a harness, leash, and patch certainly reflects that positioning. Unfortunately, the service and overall experience did not match the cost.

If you're considering this company, I would strongly recommend looking into Wilderdog instead. Alternatively, if you prefer the metal clasps used by Alpine Dog, Onepaw at Walmart offers harnesses and leashes with similar buckles at a much more affordable price.

Based on my experience, I cannot recommend this company. The value for money and level of customer service simply do not meet expectations.

18 March 2026
Rated 5 out of 5 stars

Alpine products are excellent

Alpine products are excellent, and the staff were very patient and helpful throughout my experience. Dexter really enjoys his collars and vests, and I am particularly pleased with their leashes, which stay securely latched even when my dog shakes his head. I have now purchased approximately eight products from Alpine and plan to continue doing so. I highly recommend their products and rate their service and quality a 10 out of 10.

13 April 2026
Rated 5 out of 5 stars

High quality product.IG placement?

High quality product.I wasn’t happy with the placement of the IG handle I was unaware where it would go that’s my fault for not researching .The product is top notch Looks great,will definitely purchase for my other 2 dogs

31 March 2026
Rated 5 out of 5 stars

Premium Quality, Perfect Fit

I rarely leave reviews, but this collar truly deserves one. The 2” olive green collar with custom olive embroidery is absolutely stunning!! The craftsmanship is top tier and the quality is immediately noticeable. It feels durable yet comfortable, perfect for my German Shepherd. The embroidery is clean, subtle, and gives it a high-end look that really stands out without being flashy.
Rocky looks incredibly handsome in his new necklace, and you can tell it was made with care. It fits perfectly and feels secure, which gives me peace of mind on walks, or when he’s off leash and working on recall. Highly recommend to anyone wanting something both functional and beautiful. 🐾💚

12 March 2026

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