Alpine Dog Co. Reviews 

631
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 204 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and durability of products, noting their robust construction and ability to withstand strong dogs. Many appreciate the top-tier craftsmanship, combined with an easy ordering process and fast delivery for personalized items. Customer service is frequently commended for being helpful, responsive, and providing personal attention when resolving issues. However, some customers noted issues with order accuracy, including incorrect customizations or missing items upon delivery. A few also reported challenges with post-purchase customer service responsiveness and specific leash quality concerns.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the exceptional quality and... See more

Quality

Customers consistently report high satisfaction with product quality, describing items as amazing, excellent,... See more

Order

People report positive experiences with order, highlighting seamless ordering, quick delivery, and excellent... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the quick and... See more

Customer service

Clients share positive opinions on customer service, with many describing it as amazing, efficient, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent quality and extremely durable products. I have a 100 lb malamute. The 2” martingale collar and tactical dog leash have been a game changer for walks and training. I never have to worry abo... See more

Rated 5 out of 5 stars

This is my third order from Alpine Dog Co. I’ve purchased 3 of the 2” collars and they’re all stunning, I’ve also purchased 2 of the tacti leashes & 1 terrain harness. All excellent quality. I will sa... See more

Rated 5 out of 5 stars

I recently discovered Alpine Dog Co. on Instagram and 3 orders later.. my spouse and I couldn't be any more happy! The communication is on point, the products are fantastic quality, turnover from orde... See more

Rated 5 out of 5 stars

I ordered a limited edition 2” collar from alpine dog co about 6 weeks ago. I ordered the wrong one because I meant to order the 2 “ martingale one and still needed that one. I love it so much and the... See more


Company details

  1. Pet Store
  2. Pet Supply Store

Written by the company

Durable, quality K9 Tactical gear that transitions to everyday wear for big dogs and dogs big in spirit.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

631 reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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4.7

All reviews

(631)

206 reviews in the last 12 months

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Rated 5 out of 5 stars

High quality product.IG placement?

High quality product.I wasn’t happy with the placement of the IG handle I was unaware where it would go that’s my fault for not researching .The product is top notch Looks great,will definitely purchase for my other 2 dogs

31 March 2026
Rated 5 out of 5 stars

Premium Quality, Perfect Fit

I rarely leave reviews, but this collar truly deserves one. The 2” olive green collar with custom olive embroidery is absolutely stunning!! The craftsmanship is top tier and the quality is immediately noticeable. It feels durable yet comfortable, perfect for my German Shepherd. The embroidery is clean, subtle, and gives it a high-end look that really stands out without being flashy.
Rocky looks incredibly handsome in his new necklace, and you can tell it was made with care. It fits perfectly and feels secure, which gives me peace of mind on walks, or when he’s off leash and working on recall. Highly recommend to anyone wanting something both functional and beautiful. 🐾💚

12 March 2026
Rated 3 out of 5 stars

Product is good, customer service is not great

The harness is well built and solid. The size from the guide does not match the actual size though. I received answers to my questions before my order, but once I received it and asked for help regarding the size difference they no longer answered my questions.

6 March 2026
Rated 5 out of 5 stars

1.5” Black slim luxe gold collar

Initially, I had a lot of questions because I was undecided on what I wanted. Through a few emails, Alpine helped with my decision.

The quality of the collar is great, and I love the way it turned out. It looks fabulous on my dog.

12 March 2026
Rated 1 out of 5 stars

Extremely Heavy & Poorly Designed

Right off the bat, the harness is extremely heavy. The colour is also quite different in person—it looks much more brown than the beige shown on the website.
The buckles seem to be good quality, but the design around the head opening is a major issue. That area is secured with Velcro and is very stiff, making it difficult to open. It takes quite a bit of force to get it on and off, and because of that, my dog has actually become a bit hesitant about wearing it since it feels like it squeezes over her head.
The biggest problem, though, is the fit. The entire harness shifts around when she walks. If she pulls even slightly to one side, the harness slides over and ends up sitting along her belly instead of staying properly positioned on her back and shoulders. For something marketed as a heavy-duty harness, I expected it to fit much more securely.
I’ve included photos and videos to show how it sits and moves. Overall, I’m really disappointed with the design and wouldn’t recommend it.
To add to that, the leash I purchased at the same time—and initially reviewed positively—actually broke this week. Overall, not impressed, and unfortunately I’m back to searching for a better harness.

2 March 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Company, Incredible Customer Service

We had a really scary accident with our chocolate lab, Moose, where he was hit by a vehicle and unfortunately dragged. It was one of the most traumatic experiences we’ve gone through as pet owners—but through it all, his Alpine Dog Co. collar truly held up in an incredible way.

The collar got pretty banged up from being dragged along the road, but it stayed intact and I genuinely believe it protected his neck from far more serious injury. The thickness, strength, and overall craftsmanship are beyond impressive.

I reached out to the company just to share how grateful we were for the durability of their product, and their response was amazing. They went above and beyond with their customer service and even provided us with a gift card to replace Moose’s collar, which meant so much during such a difficult time.

Not only are these collars incredibly durable and protective, they’re also beautiful. The ability to customize engraving, font, and thread color makes them even more special.

High-quality, thoughtfully made, and backed by truly top-notch customer service. We will never use another collar again. 🤎

26 February 2026
Unprompted review
Rated 1 out of 5 stars

What I order and what I got was…

What I order and what I got was completely different. The color is much larger and heavier than the description gave off and the collar can’t even be used nor can it be returned as we decided to customize it with his name and my phone number.

9 March 2026
Rated 5 out of 5 stars

Always the best

Always the best, great quality, fast shipping and always perfectly to what you order. Alipne continues to be the best.

6 March 2026

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