Order did not arrived. I have emailed multiple times but being ignored. Reported to my bank
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Firstly, WOW! The packaging, the attention to detail - amazing Secondly, the quality - OMG the most unreal quality clothing and for the pricing I think is just WOW! Literally everything has be... See more
Company replied
The colour of the joggers and sweater is great, they are really really comfy ! I’ve just gone one star down because I though the material might be thicker, but I love the subtle allneutrals logo on t... See more
I bought 5 tops in the Jan sale, I paid for 2-3 day shipping. 5 days had passed and I heard nothing so I messaged all neutrals but got no reply, I sent numerous messages but got nothing back. After... See more
Company details
Written by the company
Effortless, sophisticated and luxurious layers at affordable prices. Minimalist wardrobe essentials in various shades of neutrals.
Contact info
United Kingdom
- contact@allneutrals.com
- allneutrals.com
3.1
Average
51 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Faulty items
I ordered a black square neck midi dress and was so excited to receive it, however first time I put the dress on it ripped along the seam in 2 areas and caused large holes that couldn't be covered. So the dress has never been worn. I contacted the company straight away and haven't had any response back, which just isn't great. I appreciate they may not have wanted to issue a refund but a response would have been nice. I may try sewing the dress back up myself but that's not really the point. I was really pleased that I had finally managed to buy myself something from Allneutrals as I have followed and really liked the brand for a while, so I do feel very disappointed.
25 January 2022
After getting back to my emails they…
After getting back to my emails they where very lovely and I appreciate them getting back to me so fast, I am amazing at the quality of them items and they fit so so well I will definitely be making more orders in the future
24 January 2022
I didn’t want to put a bad review but I…
I didn’t want to put a bad review but I have tried contacting and haven’t heard back as I believe I have been sent one of my items in the wrong colour and would like to have got it sorted
24 January 2022
Loveeee their products
20 December 2021
Really really comfy !
The colour of the joggers and sweater is great, they are really really comfy ! I’ve just gone one star down because I though the material might be thicker, but I love the subtle allneutrals logo on the pieces and I would definitely shop from this brand again xx
P.S I’m a size 10 and I got small for the sweater which fitted perfectly and medium for the bottoms which fitted oversized on me so if you wanted oversized top you should go up to a medium and a more fitted bottom then go down to a small.
10 December 2021
The quality of the items I purchased…
The quality of the items I purchased are lovely, and so comfortable. I love the subtle stitching details too.
19 November 2021
Reply from Allneutrals
Hello Ellie, thank you for your review. We are glad you are happy with your items and that you appreciate the attention to detail throughout. Best regards, Jack
Reply from Allneutrals
Hello Jade, thank you for your review. We are so pleased you love your items! All the best, Jack
The perfect hoodie!
A lovely hoodie and a beautiful colour. The quality is luxurious and is very comfortable.
The sizing is just right.
Arrived quickly after order!
17 November 2021
Reply from Allneutrals
Hello Claire, thank you for your review. We are pleased to hear you are happy with the overall service and that the sizing as well as the quality of our hoodie was as expected. Best regards, Jack
First time ordering…
This was my first time ordering from Allneutrals and I’ve been blown away with the quality of the clothing, and the amazing customer service.
The long sleeve bodysuits sold out really quickly, however Jack and a member of their Instagram account went out of their way to let me know that sizes had come back into stock after recounting. They made me aware before updating the website so I could get my hands on them.
The bodysuits themselves are incredibly quality. Double lined so not see through, and super soft 100% cotton.
The sleeves are very long so do cover my hands, but I’m happy with this.
Overall an amazing experience and will definitely be ordering again in future.
16 November 2021
Unprompted review
Reply from Allneutrals
Hello Hannah, thank you for taking the time to review. We are delighted to hear you are happy with the overall experience and that the quality of our bodysuits exceeded expectations. We look forward to welcoming you back. Kind regards, Jack
Me and my boyfriend love our tracksuits!
Me and my boyfriend love our tracksuits! The quality is soooo soft we literally live in them.
15 November 2021
Reply from Allneutrals
Hello Sophie, thank you for your review. We are so pleased you are happy with your tracksuits. Best regards, Jack
Excellent!
Easy browing and checkout! And absolutely love my items! Such high quality! 10/10 will shop here again!
11 November 2021
Reply from Allneutrals
Hello Michaela, thank you for your review. We are glad the customer experience and quality of our products lived up to expectations. Best regards, Jack
Bought the sweetheart midi dress in…
Bought the sweetheart midi dress in midnight and it fits so nice and the material is very good quality have my eye on the blazer now so that definitely will be my next order
11 November 2021
Reply from Allneutrals
Hello Jane, thank you for your review. We are delighted to hear you are pleased with the fit and quality of our dresses. Kind regards, Jack
Reply from Allneutrals
Hello, thank you for your review and loyalty. We are pleased you are happy with your purchase and we look forward to assisting you. Best regards, Jack
Amazing quality
I just received my allneutrals long sleeved white bodysuit and the quality is amazing. I am obsessed with it, it's great as it's not see through which was the reason I bought it in the first place. As a Muslim it's hard to find white items that aren't see through, this will be great to layer to. Need all the colors now 😍 xx
10 November 2021
Unprompted review
Reply from Allneutrals
Hello Hajera, thank you for taking the time to review our brand. We are so pleased that the quality lives up to expectations including the pure white bodysuit. Many thanks, Jack
The quality of the clothes is amazing
The quality of the clothes is amazing. Can’t wait to order the new set tracksuit.
Would definitely recommend
5 November 2021
Unprompted review
Reply from Allneutrals
Hello, thank you for your review. We are pleased you are happy with our quality and look forward to welcoming you back for future purchases. All the best, Jack
Outstanding Quality
Well done on the quality you are incorporating into this brand. Its soft, luxurious and washes really well. I am so excited to try the new pieces coming out soon.
24 October 2021
Reply from Allneutrals
Hello, thank you for your review. We are delighted to find that you are happy with the quality and robustness of our materials. Best regards, Jack
The quality is amazing !
The quality of all neutrals clothing is insane !! The leggings especially are such a nice thick material and much better than the more expensive brands ! I will definitely be purchasing more !!
12 October 2021
Unprompted review
Reply from Allneutrals
Hello Meg, thank you for your review. We are pleased to hear you are happy with the quality of our products and look forward to assisting you with any future purchases. All the best, Jack
Amazing quality, speedy delivery & great customer service
Purchased a hoodie and leggings for my partner and she was over the moon with the quality and style of the product. Great purchase - almost looked like I knew what I was doing!!
15 September 2021
Unprompted review
Reply from Allneutrals
Hello H Balmforth, thank you for your review. We are pleased to hear your partner was over the moon with our products and thank you for your trust in choosing us. Best regards, Jack
Amazing quality clothes at a reasonable…
Amazing quality clothes at a reasonable price. The material is so thick and comfortable. I have loved my purchases and will definitely be purchasing again.
15 September 2021
Unprompted review
Reply from Allneutrals
Hello Megan, thank you for your review. It was always our aim to offer quality clothes at affordable prices and I am glad you agree. Kind regards, Jack
UNREAL!
Firstly, WOW! The packaging, the attention to detail - amazing
Secondly, the quality - OMG the most unreal quality clothing and for the pricing I think is just WOW! Literally everything has been so carefully thought out! So so impressed.
Lastly, the sizing - absolutely perfect! For someone who is short, 5ft & (size 12/14) it’s honestly perfect.
Can’t wait to order more 🤩
15 September 2021
Unprompted review
Reply from Allneutrals
Hello Sammie, thank you for your review. From start to finish, I am glad we have exceeded your expectations. Kind regards, Jack
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