Allied Pharmacies Reviews 84

TrustScore 3 out of 5

3.0

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Customers frequently praise the service they receive, highlighting it as efficient and helpful. Many appreciate the staff for their professionalism, attentiveness, and willingness to assist with various queries, often going above and beyond expectations. People also value the quick and efficient preparation of prescriptions and the overall welcoming atmosphere. However, some people were dissatisfied with aspects of the customer service and staff interactions. Several customers reported issues with prescriptions not being ready on time or being misplaced, leading to long waits and frustration. There were also instances where individuals felt staff were unhelpful, dismissive, or lacked empathy, particularly concerning sensitive health matters. A few other people also felt that their information was not handled with sufficient care during interactions.

What people talk about most

Staff

Reviewers highlight ambiguous aspects of staff. Many customers praise the staff for being friendly,... See more

Service

Reviewers mention positive feedback about service. Many customers praise the excellent and efficient service... See more

Customer service

Consumers find customer service to be ambiguous. Many reviewers express disappointment, citing experiences... See more

Location

Clients share ambiguous opinions on location. Many customers mention specific branches they visit, such as... See more

Retail

Users describe ambiguous interactions with retail. While some customers, for example, praised the pleasant... See more

Based on these reviews

Rated 3 out of 5 stars

This review is for the branch on Alverton Street, Penzance, Cornwall - 20/10/25 Firstly I would like to start with my utmost praise for the professionalism and helpfulness of the young lady... See more

Rated 1 out of 5 stars

Allied took over from Lloyds recently in Liverpool . The quality of service has consistently gone downhill to the point it is ridiculous. Regular scrips waiting over a week to be filled and then only... See more

Rated 1 out of 5 stars

I have always used Rowlands Chemist for many years but I will not be using the new owners, Allied Pharmacy. I put my repeat prescription in on Tuesday 27 May, was told to come back in a week. Went... See more

Rated 1 out of 5 stars

Every single time a prescription is put in there's an issue with it. Lloyds pharmacy you get your prescription there & then, Allied pharmacy (Caerphilly) takes a week, then you go back a week later t... See more

Rated 1 out of 5 stars

Buntingford allied pharmacy - i will not return! Very disappointed in the poor customer service. I took my poorly baby in with a rash and asked to speak directly with the pharmacist. The girl at the c... See more

Rated 1 out of 5 stars

Chemist loved locations in blackpool and couldn't be bothered to update web look up or leave a note on the old location luckily the helpful medical centre pointed me in right direction. Not ideal and... See more

Rated 1 out of 5 stars

I feel awful to write this complaint as it is one store In particular and the staff there that are letting the company down. This has happened to me 3 times. I call to say I’m picking medication up an... See more

Rated 1 out of 5 stars

They are arrogant and show no interest in providing good service. They will not give back your prescription after two months of waiting and even the items not in short supply are not available. Manage... See more

Rated 1 out of 5 stars

Would give zero stars but hey hoo. The Pilch lane shop have under prescribed and won’t admit their error. It’s like speaking to the hand. Can you speak to them on the phone No! This automatically... See more

Rated 1 out of 5 stars

Pharmacy doesn't care. Doesn't order the medicines in and says (come back tomorrow) here is an idea. Meet your deadlines.

Rated 1 out of 5 stars

This is regarding the Allied Pharmacy on Cop Lane Penwortham Preston (attached to St Mary’s Medical Center) If I could rate this pharmacy less than a 1 I would. This is a pharmacy that used to be gre... See more

Rated 1 out of 5 stars

I wish to raise serious concerns regarding the conduct and business practices of Allied Pharmacy. In my experience, and in the experience of others within the local community, these practi... See more

Rated 1 out of 5 stars

Jab refused by pharmacy. Telling me I risk a fine. I am immuno suppressed, was not given Covid jab because he thought I was too young. The link was sent to me through my GP. I have been under the hosp... See more

Rated 1 out of 5 stars

Just had a horrible experience at Allied pharmacy, Jordanthorpe. My repeat prescription was changed by GP and the pharmacy still gave me the old prescription. I paid for it then checked to see if it... See more

Rated 5 out of 5 stars

I have skin problem on my finger, which no-one has been able to come up with any ideas on how best to manage. The lovely person serving us listened to and understood the problem, spoke to the phar... See more

Rated 5 out of 5 stars

Elmer Branch- Exemplary customer service. Best pharmacy. I have about 40 different medications & the staff are always prompt making up my prescriptions usually 1-3 days depending on prescriptio... See more

Rated 5 out of 5 stars

In this day and age good Customer Service is a rare commodity in our ever shrinking retail industry. So what a pleasant experience both yesterday and today when I visited Allied Pharmacy,Layton,Black... See more

Rated 5 out of 5 stars

The staff at the cholsey branch have been consistently wonderful, quick and efficient service in getting prescriptions ready. If I ever have an issue or query, the staff are more than happy to assist.... See more

Rated 5 out of 5 stars

I swapped from Tesco pharmacy to this pharmacy in Mill Street, Driffield, East Yorkshire, and I’m so glad I did! Always quick to dispense, have gone above and beyond for me and all with lovely smile... See more

Rated 5 out of 5 stars

We take for granted that the services we receive are a given, many services fall under the radar and are not given the recognition they deserve. I can only give the highest recommendation to the Queen... See more

Rated 1 out of 5 stars

This Pharmacy is absolutely terrible, no customer care at all. They even give false names. An emergency prescription was arranged and they forgot to order the medicine. They left my son in agony .... See more

Rated 2 out of 5 stars

co. needs to be upfront if they only want someone who's done exact job before . but didn't driver who's been doing it for 20 years have a day one ? Delivery Driver it had all my details to kno... See more

Rated 4 out of 5 stars

Collected my prescription today and although very busy they were helping customers very quickly, they genuinely seem to improve with time, especially with the text service. Its so good and refreshing... See more

Rated 5 out of 5 stars

Allied Pharmacy Middleton on Sea , West Sussex. What an excellent service by the pharmacy and the delivery driver. I can’t thank them enough for their excellent customer service. I do recommend t... See more

Rated 5 out of 5 stars

Allied Pharmacy, Cholsey in Oxfordshire. My wife and I went here for a flu jab. As part of the process we had our blood pressure taken and mine was on the "high" side. A letter was subsequently sent t... See more

Rated 5 out of 5 stars

Absolutely brilliant I can't speak highly enough of the staff fantastic all pharmacy's could learn from allied north end on the corner of Hewit road 10 out of 10

Rated 5 out of 5 stars

Staff at Newtown Powys always very helpful and prompt with their service even when it’s rammed busy, in particular Nikki. Great service

Rated 5 out of 5 stars

I had a knee operation and the Rhiwbina pharmacy were happy to deliver my prescription until I was fit enough to collect it myself. They have also reviewed my medication regularly and offered advice w... See more

Rated 5 out of 5 stars

Before i start i would just like to point out that i have conitive difficulties. Social Anxiety & Depression including Multiple Sclerosis . I h... See more

Rated 5 out of 5 stars

Since alied took over service has been excellent polite and helpful thank you to the new superviser for henrys lolly pop its a pleasure now

Rated 5 out of 5 stars

I would like to express my appreciation for the excellent service provided by my local pharmacy Allied Vero Terrace. The team are always efficient, professional, and courteous. My partner and I recent... See more

Rated 5 out of 5 stars

Really good Pharmacy with friendly staff. We are sent an email when our meds are ready. Excellant service.

Rated 5 out of 5 stars

I regularly use the pharmacy in Buckfastleigh and it is always a good experience! The staff are friendly, professional and efficient. I am always greeted with smile regardless of which member of... See more

Rated 5 out of 5 stars

Allied pharmacy in Torpoint came to our rescue when Boots let us down for emergency medication having recently been in hospital. Very welcoming pharmacist and counter staff. Would highly recommend and... See more



Contact info

3.0

Average

TrustScore 3 out of 5

84 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Whitby’s Allied Pharmacy

I used Whitby’s Allied Pharmacy every month & the staff are always friendly & try really hard to make your experience as smooth as possible. I absolutely recommend using this pharmacy. 5 stars all the way!

8 September 2024
Unprompted review
Rated 5 out of 5 stars

Amazing Staff especially Dayna

Just want to say a massive Thankyou to all of the staff at Whitby Pharmacy for going above and beyond to make sure I have my medication all sorted before the weekend especially Dayna, She is always on top form!! Amazing service from everyone so Thankyou again to you all. Appreciate it so much! 10/10 service

6 September 2024
Unprompted review
Rated 5 out of 5 stars

Allied pharmacy tuebrook

Allied pharmacy tuebrook , 10 out of 10 staff always friendly , always helpful will go out of there way to find the hard to get prescriptions highly recommend the tuebrook pharmacy for your prescription needs

2 September 2024
Unprompted review
Rated 5 out of 5 stars

Abergele branch Staff are incredible

Staff at the Abergele branch are nothing short of amazing. Customer service is second to none. No request is too big or too small. They are so special that I feel guilty if I have to use a different Pharmacy. Recommend in the strongest terms.

27 August 2024
Unprompted review

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