Allianz Insurance Reviews 

Great price and cover compared to my old insurer who quoted a ridiculous renewal price. Really easy process to set up. Hope I can be this positive after having cover with them.

We purchased a car today, the app wouldn't change our registration, after several attempts the app wouldn't do it, contacting Allianz was an absolute joke, we had to pay over £45 to get cover for 3 days until we can get them to sort, we bought the car at 10am this morning, it's now 6:30pm and still you have not contacted us

Very straight forward
No hidden fees
Great thankyou

Good price and reasonably easy to use, the site froze on my computer while I was trying to pay.

Simple to follow

Easy to deal with, sensible and navigable web site. Overall very happy.

It did not demand a mobile phone number halfway through the purchase process. Make it very difficult to get past the help bot and make the ridiculous excuse that it was necessary for two factor protection, particularly when they offered more expensive insurance without a mobile phone number. In other words a more straight forward approach to providing a service.

Very easy to make changes required

Really easy process to get a quote, purchase a policy and manage it online. It just works

Easy to alter my policy on line just a number plate change

I’d give zero stars if I could. Today I bought a new car - went online to change my policy details and despite logging in on three different devices I was unable to complete the process. Their ‘chat’ was a bot who when asked to put me through to an agent said they were all busy. For 2 hrs this happened until I finally gave up - cancelled my policy and went with another provider. Shocking - now I have only 30 mins to drive back to the garage to collect my car. What should have been a painless experience was dreadful

Trying to quote for new car but ended in virtuous loop

good cover at a good price, for house insurance A1

Please can you send me paper copy of policy

Online system went wrong and didn't enter my registration number correctly. Unable to telephone,claims only line. And unable to chat online everyone busy.i have emailed today and been trying all day to speak to someone. No joy.

Initially had a payment stuck in “pending”. My bank said all was OK but Allianz hadn’t called for it ???? There is no telephone support snd do it was difficult to resolve. Instead, I waited a week and started again and then all seemed to work OK.

very easy to make changes to y insurance

I have now paid for the policy a second time just to have it activated, yet I am still waiting for the refund from my first payment made by credit card. There was no information indicating that credit‑card payments should not be used, and the charge went through regardless. The operators I spoke with were unable to provide any help or clarification. I understood what the problem was on my own.

I changed the car on my policy; the monthly cost was supposed to drop by about £15... I got a refund of £1.50 to my account, but the next direct debit went through at the old, higher rate. It turns out the refund promised when I switched cars only applies to the final payment... The chat support gives evasive answers, ends the conversation, and I can't reopen the chat... I checked for new coverage... DECLINED... They say they can't insure me, yet I have several options to choose from on GoCompare—so they *can* insure me after al

I’d advise choosing someone else; the price differences are minimal, but the client is treated wonderfully only when signing the contract—after that, nobody cares.