I have always loved color but most of my childhood photos are black and white. It was so fun to see my photo memories in full color through Alive Moment. Even with some of the colors being different t... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Not all photos look like the person in the photo you submit. It’s nice to see the photos in motion (like a Harry Potter) scene. Customer service isn’t the best. It’s like the photos... See more
Company replied
Still learning how to use the app and getting a kick out of reliving special moments from the past by creating a live memory from a photo! Bob in San Antonio
Company replied
Long ago and far far away moment of lost time brought back to life! Must admit.. I'm impressed. I can see myself resurrecting times, places, events, and people, that are mostly faint memories any... See more
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Company details
Written by the company
Turning your cherished photos into living stories! 🌞
Contact info
United States
- hello@alivemoment.com
- alivemoment.com
4.3
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing!
Wow! I had a photo with 5 of my kids, kind of standing in a horizontal row. I chose the mystery movement and the results were amazing. All of the kids were moving, looking at each other and smiling! This picture has turned into a fun video and a little bit of a living memory to hold on to.
29 June 2026
Unprompted review
Reply from Alivemoment
Hey Teresa,
Thanks for taking the time to share your experience. We really appreciate it.
Kind regards,
Amelie
Alivemoment does a great job when the…
Alivemoment does a great job when the facial features matches the subject well. But sometimes alivemoment doesn’t work well as the facial features and expressions don’t match the actual subject. Probably because alivemoment doesn’t have all the angles of facial features of the human subject.
30 June 2026
Unprompted review
Reply from Alivemoment
Hey Yunani,
Thanks for taking the time to share your experience. We really appreciate it.
Kind regards,
Amelie
Wrongly debited my account
Wrongly debited my account. I did not sign up for a subscription, no subscription on my account.
Yet GBP£73.60 taken from my bank causing mortgage to be rejected.
30 June 2026
Unprompted review
Reply from Alivemoment
Hello Kate,
We’re very sorry to hear about your experience and understand how concerning this situation must have been, especially given the impact it had on your mortgage payment. This is not the experience we want for our users.
We regret the billing issue you described and would like the opportunity to review your account and investigate the charge. Please contact us via https://alivemoment.com/contact with your account and payment details so we can assist you as quickly as possible.
Kind regards,
Amelie
Omg the picture came alive love it.
24 April 2026
Unprompted review
Reply from Alivemoment
Hi Sammy,
Thank you for your thoughtful feedback. It truly means a lot to our team. 😊
Warm regards,
Amelie
Restored Photo
Photo of my mum and her sister circa 1935 during a review of a dance troupe my they were both involved with,Mum is the one leading, It was fairly faded and creased but was restored beautifully.
29 June 2026
Unprompted review
Reply from Alivemoment
Hi John,
Thank you for your thoughtful feedback. It truly means a lot to our team. 😊
Warm regards,
Amelie
I have been trying to find a way to…
I have been trying to find a way to create a picture of adult me giving child me a hug ... and you did it!!! Thank you so mich - I love how it turned out!!!!!
28 June 2026
Unprompted review
Reply from Alivemoment
Hey Pattie,
Thanks for sharing your experience with us.
Best wishes,
Amelie
Their FRAUD Got Me For $227
Entered my info for a free 3-second video, and then discovered I was charged $227 over the next few months. The website offers no way to cancel or even view your subscription. I had to contact my credit card company to block any future charges.
27 June 2026
Unprompted review
Reply from Alivemoment
Hello Dave,
We’re very sorry to hear about your experience and understand your frustration regarding the charges and subscription concerns you described. This is not the experience we want for our users.
We regret the difficulties you experienced with billing, subscription management, and account access. We would like the opportunity to review your case and investigate the charges you mentioned.
Please contact us via https://alivemoment.com/contact with your account and payment details so we can look into your case and assist you further.
Kind regards,
Amelie
Beautiful reproduction
26 June 2026
Unprompted review
Reply from Alivemoment
Hey Robert,
We’re grateful for your lovely feedback 💚
Best wishes,
Amelie
Truly amazing
Truly amazing. As soon as the picture appeared it gave me the best nostalgic feeling I’ve ever had. Totally worth it!
26 June 2026
Unprompted review
Reply from Alivemoment
Hello,
We’re grateful for your lovely feedback 💚
Best wishes,
Amelie
Thieves
I cancelled my subscription but then in two months time their charge reappeared. Looks like I will have to change my bank card. They are as good as thieves who steal your card details. I can see a lot of people here and on Facebook complain about the same. With so many lawyers in the US I am surprised there is no class action suit announcement
15 June 2026
Unprompted review
Reply from Alivemoment
Hello Ivan,
We’re very sorry to hear about your experience and understand your frustration regarding the charges that occurred after you believed your subscription had been canceled. This is not the experience we want for our users.
We regret the concerns you have raised regarding billing and account management. We would like the opportunity to review your account and investigate the charges you mentioned.
Please contact us via https://alivemoment.com/contact with your account and payment details so we can look into your case and assist you further.
Kind regards,
Amelie
Brought to life a wonderful memory of…
Brought to life a wonderful memory of the last time my mother saw her father during WW2
26 June 2026
Unprompted review
Reply from Alivemoment
Hey Robert,
We’re grateful for your lovely feedback 💚
Best wishes,
Amelie
It's super useful app🔥♥️♥️♥️
26 June 2026
Unprompted review
Reply from Alivemoment
Hello Clips,
Thank you for your lovely words. We’re so glad you enjoyed the experience. ☺️
Kind regards,
Amelie
You took over $100 out of my bank…
You took over $100 out of my bank account without my knowledge. I decided to capitulate and now you want money for coins? Please refund my account.
5 June 2026
Unprompted review
Reply from Alivemoment
Hello Kayla,
Thank you for your lovely words. We’re so glad you enjoyed the experience. ☺️
Kind regards,
Amelie
Reply from Alivemoment
Hello Muhammad,
Thank you for your lovely words. We’re so glad you enjoyed the experience. ☺️
Kind regards,
Amelie
This creates beautiful pictures
This creates beautiful pictures. I've tried several of the choices from motion to angel and it truly is magical.
25 June 2026
Unprompted review
Reply from Alivemoment
Hello Flora,
Thank you for your lovely words. We’re so glad you enjoyed the experience. ☺️
Kind regards,
Amelie
Funny and nice photo
25 June 2026
Unprompted review
Reply from Alivemoment
Hello Maria,
Thank you for your lovely words. We’re so glad you enjoyed the experience. ☺️
Kind regards,
Amelie
This was my dad in Vietnam
This was my dad in Vietnam. It was a little blurry and B & W. I think it looks great.
24 June 2026
Unprompted review
Reply from Alivemoment
Hello Sharon,
Thank you for your lovely words. We’re so glad you enjoyed the experience. ☺️
Kind regards,
Amelie
I have been ripped off for a thousand…
I have been ripped off for a thousand dollars!!
They keep charging me on my credit card hundreds of dollars. Without any service to me. I did not ask for anything from their site yet they continued to charge my card hundred dollars at a time.!!!! It’s a scam with no consideration for customers.
24 June 2026
Unprompted review
Reply from Alivemoment
Hello Paul,
We’re very sorry to hear about your experience and understand how upsetting it must be to discover unexpected charges on your account. This is not the experience we want for our users.
We regret the concerns you have raised regarding billing and account charges. We would like the opportunity to review your account and investigate the transactions you mentioned.
Please contact us via https://alivemoment.com/contact with your account and payment details so we can look into your case and assist you further.
Kind regards,
Amelie
I like this plateforme
I like this plateforme. This IS very simple at using and this IS legit. I've a good experience 😎
24 June 2026
Unprompted review
Reply from Alivemoment
Hey,
We really appreciate your positive feedback.
Best wishes,
Amelie
Great representation
Site recreated a nice motion-picture version of my photo.
23 June 2026
Unprompted review
Reply from Alivemoment
Hey Karen,
We really appreciate your positive feedback.
Best wishes,
Amelie
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