I have always loved color but most of my childhood photos are black and white. It was so fun to see my photo memories in full color through Alive Moment. Even with some of the colors being different t... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Not all photos look like the person in the photo you submit. It’s nice to see the photos in motion (like a Harry Potter) scene. Customer service isn’t the best. It’s like the photos... See more
Company replied
Still learning how to use the app and getting a kick out of reliving special moments from the past by creating a live memory from a photo! Bob in San Antonio
Company replied
Long ago and far far away moment of lost time brought back to life! Must admit.. I'm impressed. I can see myself resurrecting times, places, events, and people, that are mostly faint memories any... See more
Company replied
Company details
Written by the company
Turning your cherished photos into living stories! 🌞
Contact info
United States
- hello@alivemoment.com
- alivemoment.com
4.3
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
How amazing to see this in action
How amazing to see this in action! The color was good and I know my mother in law, who lost her mother at an early age, will absolutely love it!
2 July 2026
Unprompted review
Reply from Alivemoment
Hi Mark,
Thank you for sharing this with us. We’re happy to know it made a positive impact. 💚
Kind regards,
Amelie
revived the photo to new great color…
revived the photo to new great color and sharpness
2 July 2026
Unprompted review
Reply from Alivemoment
Hi,
Thank you for sharing this with us. We’re happy to know it made a positive impact. 💚
Kind regards,
Amelie
Avoid at all costs...took 55 pounds…
Avoid at all costs...took 55 pounds from my bank after I had cancelled my subscription....almost impossible to cancel subscription!!!!... dispute went on since October with bank and their company....never got my money back.....very disappointed....avoid....avoid
2 July 2026
Unprompted review
Reply from Alivemoment
Hello Clare,
We’re very sorry to hear about your experience and understand your frustration regarding the cancellation process and the charge you described. This is not the experience we want for our users.
We regret the difficulties you encountered and would like the opportunity to review your account and investigate your case. Please contact us via https://alivemoment.com/contact with your account and payment details so we can assist you further.
Kind regards,
Amelie
Love the restored picture
1 July 2026
Unprompted review
Reply from Alivemoment
Hey Janet,
Thank you for your kind and encouraging feedback! 🌟
Best wishes,
Amelie
Have had several issues
Needs to be more clear about coins and credits per moments. Couldn’t log in because site went to create account page instead of log in page. Have to wait for response to messages.left multiple messages without responses. No option found to change payment method so will have to cancel especially since not getting responses. If you dislike moment you don’t get coins/credits used added back. Some faces end up looking very different from original picture
30 June 2026
Reply from Alivemoment
Hello CB,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience has been frustrating.
We appreciate your comments regarding the clarity of coins and credits, login issues, payment management, and response times. Your feedback helps us identify areas where we need to improve. We're also sorry to hear that some of the generated results did not meet your expectations.
Please contact us via https://alivemoment.com/contact with your account details so we can review the issues you've experienced and assist you further.
Kind regards,
Amelie
Really creative AI photo tool
I've been using alivemoment for a while and it's an incredible AI tool for creative image editing. The dashboard is super intuitive, making it easy to jump between photo animations, creative filters, and trending sports game effects. The rendering is fast and the output quality is amazing. I also like their pricing model; the subscription plans are very affordable with secure payment options like Apple Pay and Google Pay. It's a fantastic all-in-one platform to bring your photo memories to life!
1 July 2026
Unprompted review
Reply from Alivemoment
Hey James,
Thank you for your kind and encouraging feedback! 🌟
Best wishes,
Amelie
Great experience but the referral is not working
Great experience but the referral is not working, cos I just referred someone and I didn't receive any 10 credit neither did my referral received
1 July 2026
Unprompted review
Reply from Alivemoment
Hello Kalu,
Thank you for your lovely words. We’re so glad you enjoyed the experience. ☺️
Kind regards,
Amelie
as easy as you want quick and deliveres…
as easy as you want quick and deliveres what it promises and more . thanks people
1 July 2026
Unprompted review
Reply from Alivemoment
Hey Jeff,
Thanks for taking the time to share your experience. We really appreciate it.
Kind regards,
Amelie
We love video👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻😎🫵🤣🤣🤣🤣🤣🤣🤣
30 June 2026
Unprompted review
Reply from Alivemoment
Hey Michael,
Thanks for taking the time to share your experience. We really appreciate it.
Kind regards,
Amelie
Verry Nice Android app...keep going💯💯🔥🔥
30 June 2026
Unprompted review
Reply from Alivemoment
Hey Rotsy,
Thanks for taking the time to share your experience. We really appreciate it.
Kind regards,
Amelie
Love what i saw in the photo animation!
30 June 2026
Unprompted review
Reply from Alivemoment
Hello,
Thanks for taking the time to share your experience. We really appreciate it.
Kind regards,
Amelie
Reply from Alivemoment
Hello,
Thanks for taking the time to share your experience. We really appreciate it.
Kind regards,
Amelie
Animation is excellent
Animation is excellent. Very fluid, and timing is great.
30 June 2026
Unprompted review
Reply from Alivemoment
Hey Andy,
Thanks for taking the time to share your experience. We really appreciate it.
Kind regards,
Amelie
Amazing!
Wow! I had a photo with 5 of my kids, kind of standing in a horizontal row. I chose the mystery movement and the results were amazing. All of the kids were moving, looking at each other and smiling! This picture has turned into a fun video and a little bit of a living memory to hold on to.
29 June 2026
Unprompted review
Reply from Alivemoment
Hey Teresa,
Thanks for taking the time to share your experience. We really appreciate it.
Kind regards,
Amelie
Alivemoment does a great job when the…
Alivemoment does a great job when the facial features matches the subject well. But sometimes alivemoment doesn’t work well as the facial features and expressions don’t match the actual subject. Probably because alivemoment doesn’t have all the angles of facial features of the human subject.
30 June 2026
Unprompted review
Reply from Alivemoment
Hey Yunani,
Thanks for taking the time to share your experience. We really appreciate it.
Kind regards,
Amelie
Wrongly debited my account
Wrongly debited my account. I did not sign up for a subscription, no subscription on my account.
Yet GBP£73.60 taken from my bank causing mortgage to be rejected.
30 June 2026
Unprompted review
Reply from Alivemoment
Hello Kate,
We’re very sorry to hear about your experience and understand how concerning this situation must have been, especially given the impact it had on your mortgage payment. This is not the experience we want for our users.
We regret the billing issue you described and would like the opportunity to review your account and investigate the charge. Please contact us via https://alivemoment.com/contact with your account and payment details so we can assist you as quickly as possible.
Kind regards,
Amelie
Omg the picture came alive love it.
24 April 2026
Unprompted review
Reply from Alivemoment
Hi Sammy,
Thank you for your thoughtful feedback. It truly means a lot to our team. 😊
Warm regards,
Amelie
Restored Photo
Photo of my mum and her sister circa 1935 during a review of a dance troupe my they were both involved with,Mum is the one leading, It was fairly faded and creased but was restored beautifully.
29 June 2026
Unprompted review
Reply from Alivemoment
Hi John,
Thank you for your thoughtful feedback. It truly means a lot to our team. 😊
Warm regards,
Amelie
I have been trying to find a way to…
I have been trying to find a way to create a picture of adult me giving child me a hug ... and you did it!!! Thank you so mich - I love how it turned out!!!!!
28 June 2026
Unprompted review
Reply from Alivemoment
Hey Pattie,
Thanks for sharing your experience with us.
Best wishes,
Amelie
Their FRAUD Got Me For $227
Entered my info for a free 3-second video, and then discovered I was charged $227 over the next few months. The website offers no way to cancel or even view your subscription. I had to contact my credit card company to block any future charges.
27 June 2026
Unprompted review
Reply from Alivemoment
Hello Dave,
We’re very sorry to hear about your experience and understand your frustration regarding the charges and subscription concerns you described. This is not the experience we want for our users.
We regret the difficulties you experienced with billing, subscription management, and account access. We would like the opportunity to review your case and investigate the charges you mentioned.
Please contact us via https://alivemoment.com/contact with your account and payment details so we can look into your case and assist you further.
Kind regards,
Amelie
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.