Alfred Newton Solicitors Reviews 

169
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and clear communication, making interactions pleasant and productive. The service provided is frequently described as excellent, with many appreciating the efficiency and ease of their overall experience, often recommending the company for legal matters. Reviewers are particularly impressed with the quick response times and the smooth user experience, noting that queries are typically answered promptly. However, some customers also noted occasional delays in dealing with matters and emails, and a few experienced issues with barristers who were perceived as unprepared or making errors. There were also isolated instances where communication was not ideal, or staff members were perceived as rude or direct.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting their professionalism, efficiency, and... See more

Service

People report positive experiences with service, with many customers expressing complete satisfaction and... See more

Response time

Reviewers highlight positive aspects of response time, consistently praising the quick and professional... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the professionalism and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have used Alfred Newton Solicitors for 2 property sales and 1 purchase in close succession. Zoe has dealt with each transaction. We have always been kept upto date with regular contact, Any queries... See more

Rated 5 out of 5 stars

Can not recommend then enough ,stress free experience from start to finish ,always answered your phone call or got back to you straight ,100% pleased with their service Thank you Ellie Russell for a... See more

Rated 5 out of 5 stars

Used Alfred newton a few times for purchases and sales. Always use Alexandra Tarling. Always really helpful makes things clear; Replies within a reasonable time. Will be using them again if/ when need... See more

Rated 5 out of 5 stars

Hi I just wanted to leave a compliment about my recent sale and purchase of properties. My family have used the services of the firm on a number of occasions so it was a no brainer to give instruction... See more


Company details

  1. Law Firm
  2. Conveyancer
  3. Divorce Lawyer
  4. Elder Law Attorney
  5. Family Law Attorney
  6. Real Estate Attorney

Information provided by various external sources

Quality, Integrity & Value for money. We are solicitors based in the Stockport area. Our ethos is that each client is an IMPORTANT & VALUED person.


Contact info

4.8

Excellent

TrustScore 5 out of 5

169 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(169)

44 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant service from Wilmslow Alfred Newton…

Brilliant service from Alfred Newton Solicitors. I used Melissa Woolham and Zoe Rollinson from the Wilmslow office. They were both so professional, constantly updating me on what was happening. Efficient and friendly service and a very reasonable price. Will definitely use them again.

29 October 2022
Unprompted review
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Reply from Alfred Newton Solicitors

Thank you very much for taking the time to leave a review, it is much appreciated. It has been a pleasure to work with you.

Rated 5 out of 5 stars

PROFESSIONAL EXCELLENT SERVICE

Janine provided a professional service . She is very pleasant , friendly and efficient.
It was an amazing excellent experience from start to finish

16 September 2022
Unprompted review
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Reply from Alfred Newton Solicitors

Thank you so much for taking the time to leave a review, Temi. We have been very pleased to be able to help you.

Rated 5 out of 5 stars

I have used Alfred Newton on several…

I have used Alfred Newton on several occasions for purchasing and sales and always found them totally reliable.Excellent service throughout. Amy was efficient, informative and the purchase transaction went through smoothly.Highly recommend their services.

12 August 2022
Unprompted review
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Reply from Alfred Newton Solicitors

Thank you for taking the time to leave a review, David. It has been a pleasure to assist you.

Rated 5 out of 5 stars

Excellent service from Sarah Husain and Zoe Mellen at Alfred Newton Solicitors

I have used Alfred Newton Solicitors twice recently for obtaining a Grant of Probate and for conveyancing. On both occasions I have found this company easy to deal with, professional, and efficient. The fees are reasonable, too. Sarah Husain and Zoe Mellen were the two solicitors I dealt with, and I can thoroughly recommend them both for their professionalism, as well as their excellent and prompt communication.

30 May 2022
Unprompted review
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Reply from Alfred Newton Solicitors

Thank you for your kind words, Anthony. We are really pleased to have been of assistance.

Rated 5 out of 5 stars

Excellent service

Sarah Husain at Alfred Newton recently acted on our behalf in the sale of our bungalow. Sarah and her colleagues, Joanne and Janine were very professional, helpful and the process went very smoothly. I highly recommend these solicitors.

11 April 2022
Unprompted review
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Reply from Alfred Newton Solicitors

Thank you for your lovely comments and for taking the time to leave a review. It was a pleasure to act for you.

Rated 5 out of 5 stars

This is the 4th time we have used…

This is the 4th time we have used Alfred Newton and they were as professional and helpful as the first.
Danielle has a huge knowledge of conveyancing and made the process simple and easy to understand. She is always quick to respond to emails and nothing is too much trouble.
Would highly recommend!!

25 March 2022
Unprompted review
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Reply from Alfred Newton Solicitors

Thank you so much for taking the time to leave a review, Sally. It has been a pleasure, as always, to work with you.

Rated 5 out of 5 stars

Fantastic help and support

I cannot thank the team at Alfred Newton enough for their help and support with my will, divorce and ongoing family matters. Everything has been explained clearly and I have been kept up to date every step of the way. I thoroughly recommend Alfred Newton solicitors.

12 March 2022
Unprompted review
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Reply from Alfred Newton Solicitors

Thank you for your lovely comments and for taking the time to leave a review. We are really pleased that we have been able to assist you.

Rated 5 out of 5 stars

I am extremely happy with Alfred Newton…

I am extremely happy with Alfred Newton Solicitors specially Anthony Penman and Hellen Bates I have used their services twice now when buying and selling properties and have had an excellent experience every time, they are very friendly, efficient and very helpful staff that are always on top of things. I was provided with regular updates throughout the transaction and all the questions were answered promptly and the communication has been brilliant,
Would definitely use them again should I need a conveyancer and I will be recommending Alfred Newton Solicitors to all my friends and family.
Thank you again for all your hard work!

3 February 2022
Unprompted review
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Reply from Alfred Newton Solicitors

Thank you for your kind words, Omar, and for taking the time to leave a review. It has been a pleasure to assist you and we look forward to working with you again in the future.

Rated 5 out of 5 stars

I recently used Alfred Newton for conveyancing

I recently used Alfred Newton for conveyancing and received fantastic service from Zoe Rollinson. Zoe was professional and very efficient throughout, she dealt with everything in a timely manner and was very prompt to respond to all queries. The other side were very slow and Zoe did did her utmost to drive the transaction through to completion - I have no doubt that without her help this would have dragged on for much longer.
Pricing was fair and excellent value - my past experience is that larger firms may offer slightly cheaper fees but the level of service is nowhere near as good, you're not assigned a dedicated case handler and it's impossible to speak to anyone on the telephone (you get what you pay for).
As an independent, family-run practice I highly recommend Alfred Newton to others. This was my second time using them and will continue to do so in future.

23 January 2022
Unprompted review
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Reply from Alfred Newton Solicitors

Thank you for your lovely review and kind words, Holly. It was a pleasure to work with you and we look forward to helping you again in the future.

Rated 5 out of 5 stars

Very helpful and showed a great deal of…

Very helpful and showed a great deal of compassion and understanding of the situation.

21 December 2021
Unprompted review
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Reply from Alfred Newton Solicitors

Thank you for your kind words, Julie. We are really pleased to have been able to assist you.

Rated 5 out of 5 stars

Highly recommend

Highly recommend! Danielle, Jo and the team were very efficient, friendly and communicated great during our house buying process. They went the extra mile to ensure there were no delays and made the journey as smooth and stress free as possible.

4 December 2021
Unprompted review
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Reply from Alfred Newton Solicitors

Thank you for your kind words, Charlotte. We wish you every happiness in your new home.

Rated 5 out of 5 stars

Sold parents house

Sold parents house

Excellent service from start to finish always pushing ahead never delaying!

Danielle & her able assistant Joanne came Highly recommended & backed it up with their service.

PS we are not local

4 November 2021
Unprompted review
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Reply from Alfred Newton Solicitors

Thank you for your kind words, Iain. It has been a pleasure to assist you in your transaction.

Rated 5 out of 5 stars

Brilliant service

Brilliant service, constantly pushing the process along to ensure we hit the required completion date.

6 October 2021
Unprompted review
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Reply from Alfred Newton Solicitors

Thank you for taking the time to leave such a lovely review. We are really pleased to have been able to help with your conveyancing transaction.

Rated 5 out of 5 stars

Amazing service

We bought our first BTL property. Our journey was smooth and faultless. Alex Starling kept us updated throughout the process. I would highly recommend her

13 September 2021
Unprompted review
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Reply from Alfred Newton Solicitors

Thank you for your lovely review and good luck for the start of your BTL journey.

Rated 5 out of 5 stars

Professional and efficient

Professional and efficient. Friendly and communicative.
Recommended for conveyancing.

19 August 2021
Unprompted review
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Reply from Alfred Newton Solicitors

Many thanks for taking the time to leave a review, and for your kind words.

Rated 5 out of 5 stars

Safe and supported

Alfred Newton helped me navigate through child contact arrangements and supported me and my children throughout what was a difficult period. My solicitor was supportive, knowledgable and balanced throughout and always gave me honest advice and ensured that everything we did was child focussed. I felt safe when talking to my solicitor and sharing my anxieties and every time went away feeling we were approaching matters correctly. Going through this process wasn’t something I would ever want to do and it was the hardest thing I’ve had to do, I’m so grateful for Alfred Newton’s support and honestly am glad I chose them and specifically my solicitor.

13 August 2021
Unprompted review
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Reply from Alfred Newton Solicitors

Many thanks for your kind words, Joanne. It has been a pleasure to help you.

Rated 3 out of 5 stars

Frustrating.

Our solicitor was very good and very helpful, but only worked Wednesday to Friday, which at times was extremely frustrating. The office closed for lunch, which again was very frustrating, especially on our move day. Our solicitor was not working on our move day and the member of staff responsible for transferring the payment for our new property appears to have messed up when doing so - This resulted in our removal men being sat in their van on an extremely hot day for around four hours and us losing valuable time when we should have been in our new property. This became the more infuriating because she closed the office for lunch and our calls were transferred to different offices who were not remotely interested in helping us! These practices would not have been acceptable some time ago.

13 August 2021
Unprompted review
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Reply from Alfred Newton Solicitors

Hi Steve,

Many thanks for taking the time to leave a review. We are really happy to hear that you were pleased with the way your matter was handled by your solicitor, but we are sorry to hear of the difficulties you encountered upon completion. We understand that the delay on the day was caused by the bank, and it was not something that was within our control, however we realise how frustrating and difficult this was on the day of completion.

We have taken on board everything you say; we will ensure communication between branch offices is improved in the future and we will review our opening times to make the business more accessible to clients.

May we wish you every happiness in your new home.

Rated 5 out of 5 stars

Excellent conveyancing services

Excellent service from Danielle and the team at Alfred Newton’s with our conveyancing. We have moved house twice and used their services both times. We have nothing but praise; they were efficient, extremely knowledgable, thorough and always so helpful. Thank you, we will definitely be using you again for our wills and future house move.

28 March 2021
Unprompted review
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Reply from Alfred Newton Solicitors

Thank you for taking the time to leave a review, Katie, and good luck with the future move!

Rated 5 out of 5 stars

100% recommendation

I have used Alfred Newton Solicitors (Stockport) for over 5 years for conveyancing and more recently family law. I cannot rate Danielle and Sarah highly enough for their advise and guidance. I’ve built up a trust with the firm and would never use anyone else now.

16 March 2021
Unprompted review
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Reply from Alfred Newton Solicitors

Many thanks for your kind words, Lauren. It is always a pleasure to work with you.

Rated 5 out of 5 stars

First time buyers - first rate service

First time buyers of a property and we used Sarah at Alfred Newton as our solicitors to handle the purchase and our experience from getting a quote to completion of the has been absolutely brilliant. I highly, highly recommend them! They are efficient, communicate quickly, thorough and made what can be quite stressful so smooth and stress free! I will be using them again and I recommend them to anyone needing conveyancing services!

2 January 2021
Unprompted review
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Reply from Alfred Newton Solicitors

Many thanks for your lovely feedback, Matt, and for taking the time to leave a review. Wishing you every happiness in your new home.

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