Albionshire Car Diagnostics  Reviews 

302
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 127 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times, smooth online ordering processes, and the wonderful support provided when choosing the right diagnostic tools. People note that the equipment arrives promptly, is packaged very well, and works exactly as described to resolve vehicle errors. Some reviewers were not happy with receiving the incorrect item or discovering that the scanner did not cover specific vehicle issues or clear certain dashboard faults. Despite these occasional setbacks, most consumers remain completely satisfied with the efficient service, helpful communication, and overall reliable product quality.

What people talk about most

Product

Users describe positive interactions with product, highlighting that items arrive quickly and match... See more

Delivery service

Consumers find delivery_service to be positive and consistently prompt, with many reviewers receiving their... See more

Service

Customers report extremely positive experiences with the service, highlighting helpfulness, prompt... See more

Staff

Clients share positive opinions on staff, consistently praising their friendly, professional, and... See more

Customer service

Customers consistently note positive experiences with customer service, praising the fast response times and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I cant say enough good things about this company, the equipment, delivery and accessibility to information after purchase was first class. Always contactable by e mail or phone. Don't waste your tim... See more

Rated 5 out of 5 stars

Ordered ANCEL BM700 PRO For BMW / MINI and delivered the next day, works well and diagnosed fault. Overall very impressed with company, the communication, delivery and the product. Would definitely u... See more

Rated 5 out of 5 stars

I purchased an iCarsoft V3.0 from these guys as there was no in car menu option to wind back the EPB rear calipers to enable brake pad replacement. I had concerns as to whether the unit would functio... See more

Rated 5 out of 5 stars

I first purchased a CR MAX scanner to cover different vehicle types. l quickly discovered that the unit didn’t cover all issues. After several phone conversations and emails, John was really helpf... See more


Company details

  1. Car Equipment Accessories Store
  2. Car Service

Written by the company

As the UK’s leading supplier of car diagnostic tools, we are dedicated to serving both garage professionals and DIY enthusiasts. Our mission is simple: to make independent high-grade dealer-level diagnostic tools accessible to all, ensuring garage professionals can get work done efficiently and reliably whilst empowering DIYers to tackle some repairs on their own.


Contact info

4.9

Excellent

TrustScore 5 out of 5

302 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.9

All reviews

(302)

128 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

From start to finish

From start to finish these guys have been absolutely fantastic. Price comparison, delivery service, communication and technical support have all been an easy 5 stars throughout. Massive thanks to John and the team at Albionshire 🌟🌟🌟🌟🌟

14 September 2025
Rated 5 out of 5 stars

5 star ⭐⭐⭐⭐⭐

Customer service and support is outstanding so far. Fantastic Product and have already recommended to friends. If you're unsure about whether the tool will work for your car- call or email them and they will answer all your questions.

10 September 2025
Unprompted review
Rated 5 out of 5 stars

Topdon Artidiag eu....good bit of kit

Excellent service and price I purchased Topdon Artidiag eu,after I changed the fuel filter on my new golf and needed to prime the fuel pump to get the car to start after some fiddling about i manged to get the car started 😀 👍

22 August 2025
Rated 5 out of 5 stars

The best of the best!!!

Absolutely TOP NOTCH Service ....to use the old analogy "It does what it says on the tin" ...well Albionshire do what they say on the website.

Best in the Business if your looking for OBD Scanning Equipment THIS IS THE PLACE YOU WANT ..!!!!!

29 October 2024
Rated 5 out of 5 stars

Great Value and Rapid Delivery :-)

Ordered an ANCEL VD700 to help support fixing a problem on my son's Tiguan, great value compared to other websites, arrived within a couple of days, well packaged, problem resolved, would recommend Albionshire to others... :-)

31 August 2024

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