Albionshire Car Diagnostics  Reviews 

301
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 127 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times, smooth online ordering processes, and the wonderful support provided when choosing the right diagnostic tools. People note that the equipment arrives promptly, is packaged very well, and works exactly as described to resolve vehicle errors. Some reviewers were not happy with receiving the incorrect item or discovering that the scanner did not cover specific vehicle issues or clear certain dashboard faults. Despite these occasional setbacks, most consumers remain completely satisfied with the efficient service, helpful communication, and overall reliable product quality.

What people talk about most

Product

Users describe positive interactions with product, highlighting that items arrive quickly and match... See more

Delivery service

Consumers find delivery_service to be positive and consistently prompt, with many reviewers receiving their... See more

Service

Customers report extremely positive experiences with the service, highlighting helpfulness, prompt... See more

Staff

Clients share positive opinions on staff, consistently praising their friendly, professional, and... See more

Customer service

Customers consistently note positive experiences with customer service, praising the fast response times and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I cant say enough good things about this company, the equipment, delivery and accessibility to information after purchase was first class. Always contactable by e mail or phone. Don't waste your tim... See more

Rated 5 out of 5 stars

Ordered ANCEL BM700 PRO For BMW / MINI and delivered the next day, works well and diagnosed fault. Overall very impressed with company, the communication, delivery and the product. Would definitely u... See more

Rated 5 out of 5 stars

I purchased an iCarsoft V3.0 from these guys as there was no in car menu option to wind back the EPB rear calipers to enable brake pad replacement. I had concerns as to whether the unit would functio... See more

Rated 5 out of 5 stars

I first purchased a CR MAX scanner to cover different vehicle types. l quickly discovered that the unit didn’t cover all issues. After several phone conversations and emails, John was really helpf... See more


Company details

  1. Car Equipment Accessories Store
  2. Car Service

Written by the company

As the UK’s leading supplier of car diagnostic tools, we are dedicated to serving both garage professionals and DIY enthusiasts. Our mission is simple: to make independent high-grade dealer-level diagnostic tools accessible to all, ensuring garage professionals can get work done efficiently and reliably whilst empowering DIYers to tackle some repairs on their own.


Contact info

5.0

Excellent

TrustScore 5 out of 5

301 reviews

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5.0

All reviews

(301)

127 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

John was very helpful and thorough he…

John was very helpful and thorough he contacted the supplier to confirm suitability for my vehicle this did result in a delay in me placing the order due to the slow response from supplier rather than John ,item working fine thanks

19 November 2025
Rated 5 out of 5 stars

A1 COMPANY 👍👍👍👍👍👍👍👍👍👍

Excellent service from start to finish👍
Superb communication, I asked a number of questions regarding the icarsoft CR Pro which were all addressed immediately, John was very helpful, and nothing was to much. I ordered the scanner, and it arrived the following day, which was fantastic, it arrived as described, very well packaged and as described. I have had the scanner plugged into my car and the machine does everything it says on the tin. Lovely piece of kit and great value for money in comparison to the more expensive ones on the market.
A must use seller and super efficient if you are looking to invest in one of these products.
Thank you John for a trouble free experience.

20 November 2025
Rated 5 out of 5 stars

Great customer service

I first purchased a CR MAX scanner to cover different vehicle types. l quickly discovered that the unit didn’t cover all issues.
After several phone conversations and emails, John was really helpful and provided me all the information I needed to make my next purchase of a Ancel ds600 bt.
Excellent customer service, Well done Albionshire

12 November 2025
Unprompted review
Rated 5 out of 5 stars

A great company to deal with

This was a very positive experience. I needed a scanner for multiple cars and John was really helpful and provided all the information I needed to make my purchasing decision. Delivery was very quick and the order process very smooth.

The iCarsoft unit I bought worked straight out of the box and was really easy to connect and use.

Many Thanks

30 October 2025
Rated 5 out of 5 stars

Angel vd700

swift delivery cleared the air bag warning light after i tripped it by turning the ignition on while the switch was disconnected on my seat ateca with no problem yet to use it for anything else

25 October 2025
Rated 5 out of 5 stars

I purchased an iCarsoft V3.0 from these…

I purchased an iCarsoft V3.0 from these guys as there was no in car menu option to wind back the EPB rear calipers to enable brake pad replacement. I had concerns as to whether the unit would function with the Mercedes MBUX firmware. John at Albionshire contacted the manufacturer and was able to confirm that it would do the job. I received it the following day and after a quick software update from the iCarsoft website it performed the job perfectly. It’s already paid for itself by not taking the car to the main dealer for front and rear brake pads replacing. so it’s only going to save money from here on in. Fantastic. Thanks Albionshire Car Diagnostics.

18 October 2025
Unprompted review
Rated 5 out of 5 stars

Great company

Great company, nothing was too much trouble. John helped all the way from my initial inquiry through to me ordering my code reader.
Thank you so much, highly recommended 👏👍
Mark

10 October 2025

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