Extremely good service. The delivery guy was very friendly and helpful. He called in advance to ensure we were home; arrived on time and help in delivering the washing machine in the exact place I ne... See more
Company replied
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Extremely good service. The delivery guy was very friendly and helpful. He called in advance to ensure we were home; arrived on time and help in delivering the washing machine in the exact place I ne... See more
Company replied
Perfekter Service, pünktlich, zuverlässig – auch bei Abwesenheit. Perfect service – punctual and reliable, even when no one was present. Das schwere, sperrige Teil hat super funktioniert. The heavy, b... See more
Company replied
It was good, that I got notified 3 days and 1 day before via SMS and mail. The delivery guy also called 15 minutes before arrival to assure someone is at home. And he was perfect within the planned t... See more
Company replied
Very excellent delivery service. I loved the fact that I was taken through the whole delivery process. My work schedule is really tight and I normally miss my deliveries from other companies because t... See more
Company replied
NEXT-DAY 2-MANN-HANDLING Ein reibungsloser und professioneller 2-Mann-Handling Service. AIT bietet einen erstklassigen 2-Mann-Lieferservice direkt zu Ihnen nach Hause. Wir konzetrieren uns darauf, dass Ihr Kunde jederzeit im Mittelpunkt steht – von der Auftragsersteilung bis zur Zustellung. Wir wissen, wie wichtig Ihre Kunden sind. Deshalb haben wir einen Service entwickelt, der die Bedürfnisse des Kunden in den Mittelpunkt stellt. Mit unserem Standard- und Premiumservices sorgen wir für eine stressfreie und einfache Zustellung, die durch eine perfekte Kundenkommunikation unterstützt wird.
Europastraße 3-5, 31275, Lehrte, Germany
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Replied to 99% of negative reviews
Typically replies within 24 hours
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The delivery time is a little slow. It was late for 1 day to deliver as expected. But personal the delivery man is great and helpful.

Reply from AIT Home Delivery GmbH
Updates about shipment and delivery came often, delivery was quick, and the driver was very friendly

Reply from AIT Home Delivery GmbH

Reply from AIT Home Delivery GmbH
Good information before delivery. Personal call 30min before arriving. Perfect delivery.

Reply from AIT Home Delivery GmbH
Great information in advance via email and sms, updates on delivery schedule.
Perslnal phone call prior to delivery on exact schedule, very kind driver. All perfect!

Reply from AIT Home Delivery GmbH
Very good and friendly delivery. Arrived on time and as expected

Reply from AIT Home Delivery GmbH
The product was delivered efficiently and without any issues. The TV stands out for its exceptional quality and stylish look. I am thoroughly satisfied with both the delivery and the product.

Reply from AIT Home Delivery GmbH
Delivery was perfect. A change of the delivery date had been considered.

Reply from AIT Home Delivery GmbH
White glove, premium service!
Best I've experienced in logistics so far!

Reply from AIT Home Delivery GmbH
Very excellent delivery service. I loved the fact that I was taken through the whole delivery process. My work schedule is really tight and I normally miss my deliveries from other companies because they don’t indicate anything regarding delivery date or time . So I was so glad AIT got me involved in the delivery times so I could be home to pick my package.

Reply from AIT Home Delivery GmbH
Agility and simpathy of the people.

Reply from AIT Home Delivery GmbH
very. Bad experience. I have not received my packet. I am here Ludwigshafen , ’my packet send to Hannover. ,. I am. Waiting my packet. As soon as possible send me correct address

Reply from AIT Home Delivery GmbH
The driver didn't manage to find our home, so I had to search for him. He mixed the packages; he wanted to give me a gas grill, but I was expecting a tent.I had to argue at least five times, and I had to show him the right package in the van to accept my explanation.

Reply from AIT Home Delivery GmbH
Everything worked perfect. Good communication, on time!

Reply from AIT Home Delivery GmbH
The two gentlemen carried the huge package upstairs. They were really friendly and kind. We always need help like that. Thank you both!

Reply from AIT Home Delivery GmbH
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