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See what reviewers are saying

Rated 1 out of 5 stars

I returned $120 worth of clothing, followed their instructions to a tea, and they still have not refunded me. I returned the items August 21, 2023. They will not respond to my emails.

Rated 5 out of 5 stars

Good clothes I’ve mainly brought dresses but they are so comfortable I ordered a few times any problems they take them back for refund but I love the dresses most as true to size had a couple that com... See more

Rated 5 out of 5 stars

ABSOLUTELY BEAUTIFUL CLOTHES. HAVE ONLY HAD ONE WHICH WAS TOO BIG BUT NOT THEIR FAULT, MINE. DRESSES FOR WEDDINGS AND SMART CASUAL, BLOUSES ALL BEAUTIFUL. WILL MISS THEM SO MUCH MANY THANKS TO AIRY... See more

Rated 5 out of 5 stars

Everything is fine, quality of things, price and delivery of the order. I would recommend that you always take picture of where the order was placed. I had her right outside the gate on the ground in... See more

Company details

  1. Shopping & Fashion

Written by the company

If you have any problems with the order, welcome to contact us first. Customer satisfaction is our top priority.


Contact info

4.1

Great

TrustScore 4 out of 5

6K reviews

5-star
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Rated 1 out of 5 stars

Scam!

Do not I mean do not! Ordered $100 returned $67 worth immediately and they will not respond give my money back though it was shipped back in 3 days of receiving

11 January 2022
Unprompted review
Rated 5 out of 5 stars

Very fast delivery

Very fast delivery. I love the sparkly shoes and the shape of the heel is lovely . Very comfy sandals . I love the top too . Useful for my wardrobe

8 January 2022
Unprompted review
Rated 1 out of 5 stars

The item received was nothing like…

The item received was nothing like described tried to return but you receive less than 50% of purchase price, just gave to charity shop, hope they find a sale but I don’t think it will be sometime soon.

8 January 2022
Unprompted review
Rated 5 out of 5 stars

Just right.

I usually order my clothes too large because I like baggy. I ordered the pants this time in a smaller size, and they fit wonderful and are still baggy like they are supposed to be. I love them.

6 January 2022
Unprompted review
Rated 5 out of 5 stars

A very pleasant shopping experience

A very pleasant shopping experience. My orders never take too long to come in and if I do have issues, customer service is outstanding!
I make sure to read the reviews on an item of interest before purchasing so there are no surprises with my order.
I am a happy customer and will continue shopping Airydress!

30 December 2021
Unprompted review
Rated 1 out of 5 stars

Bad experience

I've waited a month for my order and have to chase up several times. I finally received an email today saying that the items are out of stock!!!!!! They say I will be refunded but I'm not confident as to if and when this will be done. Terrible customer service and no communication. I've ordered things in the past and although slow to arrive, I've been happy with most of the items so this experience is really disappointing and has put me off using the site again.

21 December 2021
Unprompted review
Rated 1 out of 5 stars

Now 20th December

Now 20th December, order placed on 11th November, still has not arrived, now got to go out shopping again to replace these non arrivals, no communication from them whatsoever, absolutely disgusted.

20 December 2021
Unprompted review
Rated 1 out of 5 stars

CHEAP CLOTHES POOR QUALITY

I would definitely not purchase from here again! The quality is awful and the pictures are very deceptive. They don't even refund your shipping costs and you have to pay for return.
I tried reaching out to the customer team but no response yet.

They also delete negative reviews

16 December 2021
Unprompted review
Rated 5 out of 5 stars

Good site with many discounts!!

I liked very much that this site is honest.
It tries the best for shorter shipping of goods.
Et it's very lovely design of Airy, nice for eyes. Et nice prices!!!!
I wish everybody who works for, all the best in this year, and 2022 !) Good job!))
Et me, I continue to buy lovely goods .
Nice shopping to all!)
Thank u ! )

11 December 2021
Unprompted review
Rated 5 out of 5 stars

Great customer service

I had cause to contact as an item I'd purchased, am very happy with and looks just like the photo but was listed described incorrectly. The agent quickly found the item by my email and thanked me. The butterfly slipper flip flops are beautiful

11 December 2021
Unprompted review
Rated 1 out of 5 stars

I made an order and for some unknown…

I made an order and for some unknown reason it was cancelled. They gave me a refund for the money I paid but no refund of my bonus and points used. I certainly didn't cancel my order so now I'm waiting to see what happens. If this issue is not resolved I will be cancelling my account 😤 😒 😑

8 December 2021
Unprompted review

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