Airtel India Reviews 

Worst airtel connection and team. 15 days before take money 1500 bt my setup box is not given and any staff nt reciving phone calls pls don't buy Airtel wifi. Before conection he tell 3 months free bt after connection he tell 1 month free. No1 froud stafs

My Airtel Wifi connectivity have been disconnected since 10th June 26 And Airtel is not taking any care too resolving the issue now it’s 12th June 26 till now there is no Response or solution

I have paid for my subscription on 27th of May 2026, my mobile number is 7013144580 and as per customer care with in 24 hours we will install the router and provide internet to my house, but as on today(10th June 2026), installation not done and nobody is responding for the same and I have raised request for cancellation 3 times once I am vexed with this service and that also is not processing, I dont know the problem because of Airtel Pathetic service I am suffering. I am checking for other Networks.
I tried to chat my issue with the bot, which is not at all understanding my issue and the issue is not at all listed. My be because Airtel has though every subscriber will shut his mouth after paying the amount without raising concerns.
My recommendation to Airtel is check properly before giving any commitment to the customer, if you cannot deliver the services atleast inform us that our services are pathetic and choose if you are ok.

The Airtel network often has single sided calls experience - which means that I keep speaking or the person at the other end of the line speaks and one cannot hear- means it’s Airtel’s idea of a monologue rather than having a meaningful dialogue which is Airtel concept for a conversation. The Airtel Thanks App is Virtually Brain dead in that one cannot even pay their own bills for their own WiFi- simply because Airtel is not listed. Their customer service helpline executives make a mockery of the very customers who by buying their products in fact pay for their salaries. DND requests are activated only to find one deluded in SPAM calls and messages

I wouldn't give it a single star also. The company is fraud, the employees are not train to speak to logical people they repeatedly say the same thing every time. I mostly have work from home I stay in Bangalore. Every month when it is required the most the internet is always slow. Every time there tell me that they will company rate for whatever working days my internet is not working. But this fraud Airtel company. Don't buy this connection. Look for local services who mostly give you a good customer service atleast they are not robot services.

Worst experience ever. Total waste of money, time, and energy. Airtel employees in my area give false information, make fake promises, and lie about services. Completely lost trust in them. Better to choose Jio or any reliable local provider instead.

The internet got disconnected on 3rd June and i officially filed a complaint on 5th in app, the issue was not solved till 7th so i had to disconnect the service from Airtel, no update from there side
Every time I call them the answer is you will get a call in 4hrs or the issue will be solved by 4pm , no solution, and they don’t even explain what the issue is
Worst customer care service I just say

Horrible Customer Service by AIRTEL Executive Paul.. when the accent is not clear and they can't talk properly. I don't understand why are they part of voice process.

I am extremely disappointed with Airtel Xstream Fiber service. Strongly advise anyone considering this service to think twice. To add new connection, they will be very prompt. But later on they don't even record complaint and will not be visible on Airtl App. The customer Care executive give you fake complaint ID.

Problem1:— Logging Complaint: The customer care executives will give fake complaint ID. They will always lie , so record the converstion each time.

Problem2:—Complaint Resolution: Not done even in 10 days while writing this review. Even complaining on Twitter don't help. All give you false promises that problem will be resolved in next 24hrs. And as the literall meaning of "next 24 hrs". It never came till now

False promises, zero communication, missed deadlines, and no accountability. This is not the standard expected from a major provider. Until Airtel seriously improves its customer service and field operations, I cannot recommend this service to anyone.

wish i could give 0 stars. absolute shit customer care service. my wifi box stopped working cause of mild thunderstorm and I had to call 2-3 times a day for 2 weeks for them to finally send a technician. even the technicians are fraudsters who ask for location but never pick up call. i wish I never took this connection. no promises that 2 weeks worth of wifi and dth connection fee will be reduced too. pls serve your customers better

Worst wifi service by airtel totally disappointed. I repeat do not get airtel back box connection. It's worst, the wifi is so slow that even my phone data works after then wifi and coming to customer service even if you raise a ticket that your wifi is very slow then also nothing changes .

Worst of worst .

Horrible experience with this service. Got scam from the said advertisement of 5g unlimited. This company need to stop.

Most horrible service , but then all are the same Jio etc.
The country gives near monopoly to these providers who enjoy the benifits of the huge population on 1.4 billion citizens who are helpless as Govt is less proactive and favours these big players.
No option , where to go , all call nos have the same repeated boring computerised voice answer ,and impossible to speak to a human representative.

God please save the Indian subscribers .

Bangalore location -Terrible Service & Zero Accountability — Avoid Airtel Xstream Fiber

I am extremely disappointed with Airtel Xstream Fiber and strongly advise anyone considering this service to think twice before signing up.

Problem 1 — Installation Nightmare:
At the time of signing up, they promised same-day installation. After calling the team multiple times over several days, they finally sent a technician — but never bothered to inform us of the time slot. We waited the entire morning with no communication from their side. When we stepped out briefly, we were simply told “the technician is here.” Completely unprofessional.

Problem 2 — Internet Outage with No Resolution:
After just one month of use, the internet suddenly stopped working. We were promised a fix by 9 AM the next morning. We waited all morning — nothing. We followed up repeatedly with customer care and were then told it would be fixed by 6 PM. Even after calling constantly from morning until evening, the issue was still not resolved. To make matters worse, they had not even properly raised a complaint ticket.

False promises, zero proactive communication, missed deadlines, and no accountability. This is not the standard expected from a major provider. Until Airtel seriously improves its customer service and field operations, I cannot recommend this service to anyone.

Absolutely PATHETIC AND DISGUSTING CUSTOMER SERVICE! Technicians are unprofessional and rude! Do not subscribe to this service provider!

It has been 3 days since I reported the problem they open and just close the issue without being resolved same dialogues are spoken by all the customer service people we are v sorry for the inconveniences we are escalating the issue our member will call back but problem.is never solved nonresponse have to keep calling customer care and hear the same thing

One of the worst customer care I have seen in recent times. Customer care people not able to solve issues and always raise ticket and close tickets without resolving it.
These type of companies should be banned who provided wrong information and always cheat people with fake support. Also they reduced internet speed from backend.

I am writing to express my extreme dissatisfaction with the service I have received regarding my request for a duplicate SIM card.

Despite my daughter following up on my behalf while I have been outside of India, the SIM remains inactivated. I have made numerous attempts to contact customer care, but I have received no response or resolution to this date. This level of neglect is unacceptable.

Please be advised that due to this lack of service, I have decided to port my number away from the Airtel network immediately.

For the last 5-6 months, I have not been receiving Airtel Broadband Internet service, yet I have been continuously charged and have paid the bills. Whenever I try to unbundle or close the broadband connection through the Airtel Thanks App, it asks for another month's payment instead of processing the closure.

My Airtel Postpaid Number is linked to the same account, forcing me to continue paying bills to keep my mobile service active. Despite multiple attempts, Airtel has neither restored the service nor closed the connection.

This issue has affected my office operations, my team’s productivity, and my client relationships. The continuous billing without service has caused financial loss and mental stress.

I request Airtel to immediately resolve this issue, close the broadband connection if required, and stop unfair billing practices.

@SunilBhartiMittal @CEOAirtel @ShashwatSharma @FraudActivityAirtel @CustomerDisappointment
@PMO @PrimeMinisterOffice #NotGoodServices #DelhiBadCompany @CloseThisCompany #Airtel #AirtelBroadband #CustomerComplaint #ConsumerRights #PoorService #BroadbandIssue #DigitalIndia #CloseAirtelStore #UnfitOrganization #PoorCustomerServices

Worst experience with Airtel WiFi. I was assured that the issue would be resolved within 24 hours, but the resolution keeps getting postponed with repeated excuses. Despite multiple follow-ups and calls, there has been no proper action taken. I have important work that depends on a stable internet connection, yet every time I contact support, I receive only apologies instead of a solution. This level of service is extremely disappointing and frustrating.