Airport Parking Deals Reviews 

136
TrustScore 1.5 out of 5

1.5

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Review summary

Created with AI, based on recent reviews

Considering 124 reviews, most reviewers were let down by their experience overall. Customers frequently complained about unexpected extra fees and long waiting times when dropping off or picking up their vehicles. People also experienced severe communication issues, stating that phone calls were consistently ignored, leaving them stranded and stressed. Many consumers expressed deep frustration with the booking process and unhelpful staff members who failed to provide proper assistance. Though some reviewers were happy with the overall experience, pointing out that the service was reliable and the staff courteous during their trips. A few consumers even mentioned finding the pricing competitive and the process straightforward.

What people talk about most

Service

Clients share negative opinions on service, reporting extreme frustration with long waiting times and... See more

Staff

People report negative experiences with staff, highlighting widespread unprofessionalism and poor... See more

Price

Consumers express deep frustration with price transparency, pointing out numerous unexpected and hidden... See more

Booking process

Reviewers highlight negative aspects of the booking process, describing it as a frustrating and confusing... See more

Customer communications

Reviewers express deep frustration with contact issues, frequently reporting that endless phone calls go... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Under no circumstances use this bunch of cowboys. You are asked to park your car in the Orange parking area of Stansted Airport awaiting collection by a cowboy. What they don't tell you is that it co... See more

Company replied

Rated 2 out of 5 stars

drop off easy? collection i actually called the number requested at 12:45am and he answered spoke and literally fell asleep during the call and made my partner listen to him literally snoring .. tyres... See more

Rated 1 out of 5 stars

We have been calling them the day of the drop in several times. They don’t answer and when they do, they asked you to call again, you have to repeat your license plate several times. You have a flight... See more

Company replied

Rated 1 out of 5 stars

We booked parking meet and greet at Heathrow, we selected the option that looked best with Heathrow Premium Parking. When we called in as instructed 30 minutes away from Heathrow we were told that Hea... See more


Company details

  1. Parking Lot
  2. Valet Parking Service

Written by the company

AirportParkingDeals.uk is a UK-based airport parking comparison platform that helps travellers compare and book cheap, secure, and convenient airport parking across major UK airports, including Heathrow, Gatwick, Manchester, Stansted, and Birmingham. We compare meet and greet parking, park and ride services, and on-airport car parks, allowing customers to find the best airport parking deals based on price, distance to terminal, and service quality. Our platform partners with trusted and vetted parking operators to provide reliable service, transparent pricing, and a smooth booking experience. Whether you need long stay airport parking, short stay parking, or last-minute deals, AirportParkingDeals.uk makes booking simple and stress-free. We are focused on helping UK travellers compare airport parking, save money, and book with confidence. Important: AirportParkingDeals.uk is not affiliated with airportparkingdeals.co.uk or any similarly named websites. Always ensure you are using our official domain when booking.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

136 reviews

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1-star

Asks customers to review

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Replied to 75% of negative reviews

Typically takes over 1 month to reply

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1.5

All reviews

(136)

123 reviews in the last 12 months

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Rated 1 out of 5 stars

Is this real company?

We booked from this website twice in August for Manchester airport through the parking deals website. airportparkingdeals.uk. Is this real company? The address provided is not actually exist? Called the number provided 07341 134963 since 5:30am and no one answer the 20 times. You'll refund me all the 2 booking I have for this August. Wast of time.
Just an update. And now I came to know, that parking deals sell the booking to thirdy partis companies and don't pay them the money for a several months, so they stopped to answer the customers.

4 August 2026
Unprompted review
Airport Parking Deals logo

Reply from Airport Parking Deals

The telephone number quoted in this review, 07341 134963, is not associated with our company. We are therefore unable to verify whom you contacted or whether these bookings were made through our official website.

We are aware of another website, airportparkingdeals.co.uk, which appears to be presenting itself in a way that may cause customers to confuse it with our company. This has resulted in several issues and complaints being incorrectly directed to us.

Please check the website shown on your booking confirmation. If your bookings were made through our official website, contact us using the official details listed there and provide both booking references. We will verify the bookings and assist you accordingly.

Rated 1 out of 5 stars

Do not book with them

We have been calling them the day of the drop in several times. They don’t answer and when they do, they asked you to call again, you have to repeat your license plate several times. You have a flight to catch and they make you wait and get stressed. You pay an unexpected fee of £8 when you drop the car and when you collect it. We waited more than one hour to collect the car. They tried to charge us again saying we were making a delayed collection. We had to show proof of the initial email and details which of course they already had. How it’s possible for Gatwick Airport to have a contract with these clowns? Absolutely ridiculous.

2 August 2026
Unprompted review
Airport Parking Deals logo

Reply from Airport Parking Deals

Hi, we're sorry to hear about your experience. We'd like to investigate this further, but we're unable to locate your booking based on this review. Could you please reply with your booking reference number so we can look into the matter and respond accordingly? Thank you.

Rated 1 out of 5 stars

Used in Stansted and the experience was…

Used in Stansted and the experience was awful. When dropping the orange car park, where they advised to meet was closed. We had to go around while trying to call them to know where to meet as they provided no advise on the closure. After when arrived to get my car it took 3 hours to get the car, had to involve the airport security for help when we were advised this is a daily occurrence, and they tried to get this company banned with no luck… meanwhile I saw they guy who took my car and approached him to try and see what was going on and he said he never saw me neither he had my car… this was the most stressful situation ever and this company should be banned! We eventually found our car dropped with keyes in and the people of the company nowhere to be seen!

27 July 2026
Unprompted review
Airport Parking Deals logo

Reply from Airport Parking Deals

Hi, we're sorry to hear this. Could you please provide your booking reference number so we can investigate your experience and get back to you? Thank you.

Rated 1 out of 5 stars

Stay away

Hi, we have left our car with your company and sameone use it, the diesel was used about 40 £ and the child chair was moved on the back and coca cola can has been found, one and half hour waiting time, stay away.

27 July 2026
Unprompted review
Airport Parking Deals logo

Reply from Airport Parking Deals

Hi, we're sorry to hear about your experience. We'd like to investigate this further, but we're unable to locate your booking based on this review. Could you please reply with your booking reference number so we can look into the matter and respond accordingly? Thank you.

Rated 1 out of 5 stars

SCAM written all over it

Shame that a negative star is not available, what a total scam, we called ahead as requested and found the place we were supposed to park(nothing marked out, just an industrial unit) called to say we arrived, the shuttle was a very beaten up van, then in reception it started..Your car is oversized, you booked the wrong return time, paying by card? thats an additional charge... in total he wanted another £90.+
My husband swore and he was told to not swear or he would be asked to leave, these people prey on the already stressed and pressure them into paying more money, we just left and went and parked in the airport parking at a cost of £110.
there is no saying we would have got our car back on return without any extra hidden fees, the stress would have ruined our break.
Booking ref STN-486-31612

9 July 2026
Unprompted review
Rated 1 out of 5 stars

My car was absolutely filthy when…

My car was absolutely filthy when returned. The outside looked like it had been parked in a field. The inside on the drivers side was full of mud & footprints & it smelled/ smells badly of B.O as though someone had slept in it
I'd had my car valeted the day before we travelled & was immaculate inside & out
I will pay extra to park on the carpark in future

3 July 2026
Unprompted review
Airport Parking Deals logo

Reply from Airport Parking Deals

Hi, we're sorry to hear about your experience. We'd like to investigate this further, but we're unable to locate your booking based on this review. Could you please reply with your booking reference number so we can look into the matter and respond accordingly? Thank you.

Rated 1 out of 5 stars

DON'T USE THEM!

DON'T USE THEM!! No customer service at all! Grumpy reception on the phone. Followed the instructions regarding pick up and waited an hour for car to be delivered! They also ask for £10 cash to leave the car park! Won't use again.

3 July 2026
Unprompted review
Airport Parking Deals logo

Reply from Airport Parking Deals

Hi, we're sorry to hear about your experience. We'd like to investigate this further, but we're unable to locate your booking based on this review. Could you please reply with your booking reference number so we can look into the matter and respond accordingly? Thank you.

Rated 1 out of 5 stars

My vehicle was parked in carrington…

My vehicle was parked in carrington around 10miles from the airport I was picked up in a very dirty van inside and out the driver Jay iqbal required the airport entrance and exit fee which I knew about 1 gave him £15 he dropped me off outside the airport when I landed back i called 8 times went to voice mail it was 1am eventually he called me said he was sorry he picked me up again outside the airport so the £15 wasn't needed and then went on to tell me about the amount of hours he was working which was ridiculous for a driver on airport runs infact it was dangerous ive asked for the £15 refund but have just been fobbed off ill never use this company again absolutely shocking they shouldn't be allowed to operate as a taxi

17 June 2026
Unprompted review
Airport Parking Deals logo

Reply from Airport Parking Deals

Hi, we're sorry to hear about your experience. We'd like to investigate this further, but we're unable to locate your booking based on this review. Could you please reply with your booking reference number so we can look into the matter and respond accordingly? Thank you.

Rated 1 out of 5 stars

Parking Fiasco

Under no circumstances use this bunch of cowboys.
You are asked to park your car in the Orange parking area of Stansted Airport awaiting collection by a cowboy. What they don't tell you is that it costs £13 for the entrance fee to the car park and a further £13 exit fee when you collect your car after your holiday. In our case the exit fee to the car park went up to £25 because, through no fault of our own, the duration went over 30 minutes, all due to the idiot who left our car in the wrong row and we couldn't find it.

30 June 2026
Unprompted review
Airport Parking Deals logo

Reply from Airport Parking Deals

Hi, we're sorry to hear this. Could you please provide your booking reference number so we can investigate your experience and get back to you? Thank you.

Rated 1 out of 5 stars

⭐☆☆☆☆

⭐☆☆☆☆

I booked a Meet & Greet parking service through Airport Parking Deals expecting my vehicle to be safely parked until my return.

Instead, my vehicle was driven without my knowledge or permission while it was in the custody of the Meet & Greet operator. I later discovered this after receiving a Parking Charge Notice for an incident that occurred while my vehicle should have been securely parked.

I have video evidence showing the person who collected my vehicle and the person who returned it. When I contacted the operator asking for an explanation and requesting to know who had been driving my vehicle, I received no answers.

Due to the seriousness of the situation, I have reported the unauthorised use of my vehicle to the police.

Entrusting your vehicle to a parking company should give you peace of mind, not leave you wondering where your vehicle has been and who has been driving it.

Based on my experience, I cannot recommend this service.

27 May 2026
Unprompted review
Rated 1 out of 5 stars

It would be 0 stars if possible, scammers!

It would be 0 stars if possible. Absolute scam company. Left my car with them at Stansted Airport and on top of the charge there was a £13 entry and exit fee but worse than that, when I returned I received a notification from my lease company that I had received a parking ticket whilst I was still on holiday so that means that they were driving my car around without permission. I have spent 3 weeks trying to get someone on the phone or respond by email but it is like trying to get an audience with the pope. Total bunch of scamsters do not use them!!!

31 May 2026
Unprompted review
Rated 1 out of 5 stars

Drop off no problem although 1 guy was…

Drop off no problem although 1 guy was dealing with 3 cars, returning was the problem, I phoned from the plane, gave reg number and ref number, they had no record of my car,I just flew in from Turkey after surgery on my mouth, already in pain dred set in, the only reason they found my key was because of the keyring it was on, I was then told to walk to meet and greet, not the place I was already at in the returning car park, after a hour I then saw my car being driven out the car park I was standing in at first with no lights on, they drove straight past me, on the phone again and after another 1/2 hour got my car, all together 2 hours for the 30 minute pick up it was meant to be, I would never do meet and greet again as the service was beyond a joke.

20 June 2026
Unprompted review
Rated 1 out of 5 stars

Appalling Service and Zero Accountability

I booked a Meet & Greet service at Heathrow T4 through this company, and what I received was the complete opposite of what was advertised. I followed every instruction, called ahead, and arrived exactly where I was told to be. Instead of meeting me at the terminal, the provider sent me to a random address and then claimed he was “waiting at his car park.”
On my return, things got even worse. I waited over an hour outside the terminal, only for someone to show up in a van, without my car. I was then driven around to pick up other customers before being taken to a car park in Datchet, miles away from Heathrow. This is NOT Meet & Greet by any definition.
To make matters worse, the booking company refuses to take responsibility, even though I booked through them, paid them, and received confirmation from them. They are now trying to push the blame onto the operator.
This is unacceptable. Avoid this company at all costs.

21 June 2026
Unprompted review
Rated 1 out of 5 stars

Totally poor service. Avoid them .

I had booked 30th May to 6th June. Drop off no problem. But problem with collection. When i arrive i call straight away. After 9 times someone answered and say 35 min. After 40 min i still waiting for a car. I have tracking system on my car and i can see that it still doesn't move from outside aof airport. Then i right them again. Nobody answered. I tried 30 times finally get answer that my car on the way. But by tracking system it still doesn't move. After 1 hour waiting, car still not moving. I ring them again, and get answer that car on the way. But car still not moving. When i ask them why they are laying me,straight away cancel call and not answer anymore. Finally i get car after 1h 20 min waiting. Because it dark in airport i not see damage on car. Next day when i look i find that my car rear bumper left side are scratch. Tried to contact with them but no answer. That's my first and last booking with this company. They customer service are rude and silly. I not recommend this company to anyone. Better pay more but no stress.

6 June 2026
Unprompted review
Rated 1 out of 5 stars

if i could leave zero stars i would


Over the last weekend I had an extremely disappointing experience with your company .
Having booked a Meet and greet which was confirmed on your paperwork , but when turning up at T5 i was informed that i only had Park and Ride. Arguing with the supplier when I had to catch a flight did not leave me in a good mood. They eventually sent me a driver but tried to charge me - which I refused. On my return on Sunday night the offer was park and ride or nothing to retrieve my car ! When I eventually was dropped at the car park where my car was parked they tried to get more money out of me before they would give me my keys. I argued the point and eventually they gave me my keys.

12 June 2026
Unprompted review
Rated 1 out of 5 stars

I arrived home to find I had been fined…

I arrived home to find I had been fined by Stansted airport parking, due to my car being driven WITHOUT my consent, while I was on holiday. I phoned the number to report, the woman was evasive and kept telling me to make a complaint online (I have done and 4 days later still no response!) and then she just muted my call until I gave up and hung up. STAY AWAY!! They are clearly not a reputable company, and the fact a member of their staff had been using my car while I was away, is not acceptable. Supposed to be stored in an offsite car park.

23 May 2026
Unprompted review
Rated 1 out of 5 stars

Avoid at all cost

Avid at all cost, absolutly shocking, booked beleiving i was parking my car and leaving it at the airport, once booked, we got an email saying we had to pay £13 to get into the car park then £13 to get out of it on top of the payment made for parking, when we got to the car park i was asked to phone a mobile number, after 30min a car pulled up to me and the man inside in jeans and a tshirt said " im taking your car". i Asked for id and he had nothing on him, just wanted me to hand over the keys to a 50k car, the best he managed was a whatssapp group with my detials on. On return we were asked to call them once we had out luggage, we did this and was told the car would be 30min to be delivered. i thought it remained in the car park so was frustrated. 40min passed and no sign of the car, we were in shorts and t shirts and it was freezing, we also had 2 small children with us, we were told it will be another 10min, again 10min passed and nothing, then a guy came upto me and said whats your car reg, i told him and he said its just coming it will be a few min. another 15 min later again i called, and was told really sorry it wont be long now. after another 40min of being fobbed off and being told the car was on route but the driver had got lost, he finnally turned up, and it was the guy who had approached me saying it would be a couple of mins. Nearly 2hrs waiting for my car in the cold, then had to pay £13 to get out the car park, avoid at all costs.

22 May 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely disgusting company

Absolutely disgusting company. please do not book anything with them as you will spend couple of hours waiting for your car. Reported to the Police they are under investigation!!!!!

13 June 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT BOOK WITH THIS COMPANY

DO NOT BOOK WITH THIS COMPANY! Absolute joke have to pay an additional £16 on top of booking charge and waited over 2 hours for them to bring back our vehicle. Manager and staff are rude and useless. Empty promises for wait time and then parked the car on the level below and left key on the wheel arch. AVOID BOOKING!

12 June 2026
Unprompted review
Rated 1 out of 5 stars

If you don't want to have problems

If you don't want to have problems, just avoid this company. I received a ticket from Stansted Airport, and they claim it wasn't their fault. They're running some irresponsible companies. There's no confirmation of car pickup, no contact information, just a phone number. It's a lot of stress when picking up your car. Think twice before booking this parking service.

23 May 2026
Unprompted review

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