Mayfairparking Reviews 729

Booked via a comparison website. We called when 30 mins away as per instructions, but they had no record of our booking. They did send someone to collect the car, and took photos of my booking conf... See more

Ok service upon arrival but collecting not as good, called after collecting our bags as per the instructions and they take 30mins to get to car park. You’re left waiting for 20minutes, may as well pay... See more

The returns procedure was really poor. They advise that the wait time is 20 mins and i waited 55! No explanation or communication and when i spoke to the driver he said he had only come from Hatton C... See more

Mayfair Parking, also under the name of Spinx Meet and Greet at Terminal 5. We managed to get in the wrong lane at the entrance to T5 and ended up in the wrong car park, our fault but perhaps clearer... See more

Very happy with the services used mayfair parking several times no problem soo far

Brilliant service pick up and drop off on time just had to pay the short stay charges.

We risked booking this parking based on the fact we had read other reviews, I wasn’t concerned as we had planned to take our old family workhorse car. Unfortunately we had to change... See more

Was quick and easy. However before booking they don't tell you about the £7.50 x 2 charge for a parking ticket in Heathrow. I noticed after it was at the bottom of confirmation email after all instruc... See more

The parking was very cheap and our car came back undamaged and money left in the car untouched . Lack of customer service is why I’ve given this a 3 star . We called 30mins before to say what time we... See more

Terrible experience! We had a joy rider for a driver. He returned the car to us by racing into the parking bay, tossing the keys at us, and literally running away via the lift. Then, we noticed the ca... See more

Would not use a second time Simply left car (brand new electric vehicle) On return from holiday, 'collection' - never mind meet and greet - meant keys left under wheel arch - no sign of a comp... See more

Do not use this company, they don’t mention having to pay the parking ticket of £7.50 on arrival and return so ends up being more expensive than other ones. Somebody also stole our change, cables and... See more

The car was dropped off in perfect condition. On pick up it was covered in mud and the rear windscreen wiper had physically been ripped off damaging the arm, blade and motor. Despite numerous attempts... See more

I booked meet-and-greet parking and the price shown did not include the compulsory Heathrow £7.50 Short Stay charges each way. These fees were only revealed after payment, which is misleading. Wh... See more

Followed the instructions and called them about 45 minutes before reaching short stay parking to meet before flying (already had agreed time). They were over an hour late despite me making several ca... See more

called the number given half an hour before arrival as advised, man on the phone was incredibly rude and not listening. ended up arguing as he was being extremely rude which he then called back on his... See more

No problem dropping off and the car was returned as requested. However the outside of the car was covered in bird excrement and the inside had obviously been "gone through". Cash kept in a change bag... See more

Dont use them. Gave them notice when near the airport on departure, they took over half hour to collect car so we had a rush trip, we weren't able to go to the lounge and relax it made our trip stress... See more

We picked my car up from Heathrow level 4 as arranged Thursday 27th November. I couldn’t believe as my car was returned with no number plates on front or back, the driver was unable to help as he said... See more

I booked Mayfair Meet & Greet via CompareAirportParking. They parked my car on the road, and it was damaged while in their care. Despite video evidence from their driver, they refused to take responsi... See more

The company masquerade as a Meet & Greet. The reality is that they use Heathrow merely to collect your car and park it who knows where. You have to pay the Short Stay Car Park rates - min £7.50 when... See more

AVOID TERRIBLE SERVICE FALSE PRICING Really bad service. Took them 1 hour to deliver the car once I called to tell them that I had my luggage. On confirmation they said further pick up charges wer... See more

My engine was swapped by Mayfair Parking in December 2024. The car was delivered to them freshly serviced and detailed. 8 Days later the car was returned with the dashcam unplugged, tar marks all over... See more

I left my car with Mayfair Parking at Heathrow for 14 days while I travelled. When I returned and drove home, I noticed my car had been used over 25 extra miles added that I did not authorise and th... See more

After years of good service, Mayfair Parking have conducted themselves in a vile manner. Despite me paying for parking, they left the car park tailgating someone in error and got me a ticket. After... See more

Disgraceful. Had wheels on car refurbished prior to dropping off. Pictures taken. On collection wheel damaged, dash camera disconnected and dirty condition outside. Have contacted them daily by phone... See more

Terrible. fuel in tank when I left the car doesn’t add up to mileage (20, which does seem excessive) driven.. so either fuel tank emptied whilst I was away or car serious thrashed when driven…..I had... See more

I was given an estimated time of 30 mins for our car to be brought to Heathrow which in fact took nearly an hour. Rang to check progress after 30 mins and was spoken to really rudely by a male who... See more

I left my car with this company for a week, and when I got it back, one of the tyres was punctured. I took it to get repaired and was told a large sharp nail had pierced it right at the edge—makin... See more

I recently had a very disappointing experience with this company. After a long 15-hour flight, I was looking forward to a smooth car delivery, but instead, I had to wait for over an hour. To mak... See more

At the time of writing this review I have currently been waiting 1.5 hours for my car and it’s still not here. My car app shows my car is locked and stationary in a football ground in feltham, yet the... See more

tyre punctured I left my car with this company for a week, and when I got it back, one of the tyres was punctured. I took it to get repaired and was told a large sharp nail had pierced it rig... See more

They have delivered my car back to me with a completely smashed windscreen then said it was already damaged so will not entertain my complaint. Do not use this company. My cat was not damaged & you ca... See more

Disgusting, booked my car through booking .com. Ref. EZY-376081 Called Mayfair on their supplied number 07414612269 To confirm their drivers are insured to drive the cars, requested a copy of their... See more

Terrible avoid this company They didn’t answer the phone when we were on the way to Heathrow so we arrived and had to wait 25 minutes for him to even turn up !?! We called 4 times he said I’m busy... See more

Rang 30 minutes out from Heathrow they turned up over 20 minutes late. On return I was supposed to call after collecting my bags . The flight was delayed and landed at terminal 2 and not terminal 3 as... See more

Had the misfortune of using Mayfair parking at Heathrow over the May bank holiday. No problems dropping off the car, apart from the £7.50 charge that you have to pay to allow the car to get out of... See more

My car was returned with a badly curbed alloy and my parking-coin pot emptied! So much for trustworthy and professional service. When told to communicate with the boss there was complete radio silence... See more

I dropped off my car in pristine condition. They damaged my car and mentioned nothing to me. I got my car late at night and didn’t notice the damage till broad day light as the damage is hidden. I con... See more

Had to use this company as official Heathrow parking was all booked. Firstly they were late for pick up. Secondly, they moved our vehicle numerous times during stay which resulted in 0 MILES at the en... See more

Complete scam of a company. Waited 40 mins with a baby with rude staff putting down the phone when we called to question how much longer they will be. Car arrived on reserve fuel (I had at least a qua... See more

I'd give this 0 stars if I could. Do not use this company AT ALL COSTS! My partner and I used them to park our van for 2 weeks. We turned up, they were no where to be seen (despite calling... See more

I would not recommend Mayfair parking. I was told the car would be delivered within 1/2 hour. After several calls with unhelpful company representative, the car was eventually returned after 1 hour at... See more

RUBBISH ! I trusted this company with my car and returned it with a smashed windscreen. After waiting over 2 hours, staff simply told me to “take pictures and email.” This shows a complete lack of ca... See more

If I would give them 0 star I would. I got a parking ticket for Heathrow airport, which I had to appeal and send them my parking booking confirmation with Mayfair. Dont understand what was going on... See more

Really poor service. Didn’t deliver my car to me when I asked for on the booking form and phoned me twice to check which terminal after I’d arrived back. This information was also provided in advance.... See more

The service was appalling AND I incurred additional parking fees which they agreed was their fault entirely but never reimbursed me. Having seen all the reviews on here I would simply suggest you use... See more

Do NOT BOOK THESE SCAMMERS AT ANY COST. I dropped off my car at Heathrow in perfect condition and handed it over to their pick up driver. When I landed, I was told to call when I have collected my... See more

AVOID! AVOID! AVOID! On arrival took them nearly an hour to return car after trying to call them over 30 times with them just hanging up on me and even worse they badly damaged my front alloy wheel wh... See more