Lost my bag in New York and it was only found after I had returned to UK. I struggled to arrange shipping then found Airoluggage who were a huge help from my initial questions though to guiding me t... See more
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Your Luggage Delivered Door-2-Door. We collect your luggage from your home and deliver it straight to your hotel. It’s that simple – allowing you to breeze through the airport handsfree.
Contact info
160 City Road, EC1V 2NX, London, United Kingdom, United Kingdom
- 03333446692
- hello@airoluggage.com
- airoluggage.com
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Replied to 100% of negative reviews
Typically replies within 1 week
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So easy and reasonable!
Great service, super reasonable and very easy. They just picked up my luggage from my friends house when they said they would and I received the luggage in Stockholm a few days later!
No support with customs whatsoever
Used Airoluggage to send my bags from UK to Portugal. Bags were held for more than a month despite having provided all documents to Airoluggage. Airoluggage did not support the process with customs at all and I had to do all the communicating myself. Ended up playing ~€100 to customs even though this was started as not needed by Airoluggage.

Reply from AiroLuggage
Everything perfect
Everything perfect. Shipment from Uk to Spain took just a few days and everything was great. We were afraid about customs charges but we did not get any fees finally (as they told us before) so we will book their services again in the following weeks.
Totally recommended.
Excellent service
Used AiroLuggage to send two big suitcases to Qatar and back again. Both times, they were super helpful, fast and made my life a load easier! Will definitely and already have recommended to others!
Excellent service!!
Excellent service!!! Available 7/24 ,very quick and friendly customer service.
Excellent Service
Excellent Service, Fast and Reliable. I got package from UK to Ukraine in under 3 days. They did follow up to see if I received.
The price is worth it. I rate them 10/10 stars. Definitely will use again.
Fantastic, reliable, affordable
I have nothing but good things to say about AiroLuggage. My package was picked up on time, customer service was prompt and responsive when I was worried about not having a baggage tag, and the bag was delivered earlier than expected. The tracking was reliable and convenient, prices you cannot beat. I will 100% use this service again and cannot recommend it enough!
The service from Airo Luggage was great…
The service from Airo Luggage was great from start to finish. John was so helpful when arranging the whole service. I would highly recommend this company.
Fantastic service!!, All I can say is that it was an…
All I can say is that it was an excellent service from beginning to end! And it arrived sooner than expected!
Airoluggage super service.
Airoluggage was fantastic in returning my heavy suitcase to the UK from Switzerland , after I suffered an accident which prevented me from being able to carry anything due to broken ribs . They picked up on time and delivered on time door to door using their courier . Cannot fault any of their service at all . Considering using them again to save myself the effort of carrying my own luggage when I travel again .
Would recommend
Easy to use, no hassle and very responsive.
UK-Isle of Man delivery during COVID restrictions on island borders.
Amazing customer support
Amazing service
Can't recommend these guys enough. Went above and beyond to get my things to me and were always available to help when needed. If you care about your stuff, then you need to choose these guys. Thank you so much for all your help 🙏⭐🌟⭐⭐🌟⭐
Great customer service
Very simple to book and great over the phone customer service. Would definitely recommend.
We found the site easy to use and when…
We found the site easy to use and when calling the office staff were extremely helpful
I would 100% recommend AiroLuggage
I would 100% recommend AiroLuggage, very helpful, simple booking system and my goods arrived super quick!
Very happy indeed :-)
Excellent company! I would 100% recommend!
The quality of service and the quickness in receiving the shipped luggage (from 4,500 miles distance) was amazing! Everything arrived safely and I was shocked how quick it arrived. The tracking is excellent and the communication/customer service was brilliant too. I would 100% recommend!
Super helpful customer service
Super helpful customer service and my bags got from London to Australia in 10 days. The only downside was waiting for the window period for collection and the driver turned up on the stroke of 1630. But that’s just unlucky. I will definitely use AiroLuggage to move countries if I have to relocate again! Thank you!

Reply from AiroLuggage
Fast service, great support and easy to arrange.
I was looking to send some belongings back to the UK ahead of a move. Firstly, getting the quote was easy, I had had to submit a lot of personal details to other companies, but not with Airoluggage. Their quote came in as the lowest and the fastest on delivery time. Support from John in the office was great. Quick responses, and knowledgeable advice about customs etc. Definitely would use them again and recommend them to other.
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