Big shout out to Michelle in customer services who helped me to exchange my too large Gala sandals for the next size down in gold. She provided excellent customer service and swift delivery. I'm delig... See more
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Bought some lovely shoes however the fit wasn't quite right. A quick phone call & a replacement pair was sent out before they had received the original pair back, which was great as I needed them... See more
Company replied
Absolutely gorgeous shoe and so comfy. I can no longer wear heels for very long so these are the perfect alternative for me. Needed something more dressy for a party and daughter’s graduation and thes... See more
The Anais shoes are so dainty, pretty and comfortable, well-made with the softest leather, attractively packaged and delivered at the speed of lightening! I have wide feet, so sized up and am delight... See more
Company details
About Air & Grace
Written by the company
We make astonishingly comfortable shoes that quite simply look amazing.
After 20 years creating footwear ranges for international brands, our founder Claire became increasingly frustrated with the idea that comfort and style couldn't exist.
Nine years on and we're now a small but mighty team of specialists, putting our heart and sole into every shoe we create.
Style and comfort are key - all of our shoes, boots and sandals have layers of high-performance memory and recovery foams built in.
We're passionate about responsible manufacturing. Our materials are sourced from accredited suppliers who operate to the highest standards, and manufacturing our shoes in Europe means fewer miles to travel.
We’re also fierce advocates of slow fashion and believe great design is seasonless. The cycle of endless discounting and throwaway fashion has a huge impact on our planet, that’s why our philosophy is 'buy fewer, choose better'.
A philosophy that means enduring quality is built into every shoe we design, so that you’ll love to wear your favourite pair, again and again.
SHOP NOW contact us
What makes our shoes so special?
Written by the company
- Our patented Tender Loving Air® Technoogy
- Hidden in our trainers you’ll find our patented Tender Loving Air® comfort sole that made us famous. We're told it's like walking on a cloud... Unique to Air & Grace, our patented Tender Loving Air® comfort sole combines layers of high performance foam cushioning to give you that “astonishingly comfortable” feeling underfoot. We use the best, high performance materials, usually only found in sports shoes.
FREE UK Standard Delivery
for all orders £125 and over
Standard deliveries usually take 2-4 days to reach you from dispatch. We aim to dispatch the same working day if the order is placed before midday.
We offer a FREE exchanges (UK only) using Royal Mail.
Contact info
Unit 5 Lloyds Wharf, Mill Street, SE1 2BD, London, United Kingdom
- 02039954713
- hello@airandgracelondon.com
- airandgracelondon.com
4.7
Excellent
2K reviews
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This company invites their customers to review, whether positive or negative
Replied to 81% of negative reviews
Typically replies within 1 week
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Quick reliable service
Quick reliable service
Extremely comfortable,good quality shoes.
14 April 2026
Beautiful shoes that look so glamorous…
Beautiful shoes that look so glamorous and are super comfortable. I had a problem with the product which the customer service team resolved promptly and gave a helpful set of options to fix it.
8 April 2026
Another great trainer from Air and…
Another great trainer from Air and Grace. Love them. Could maybe do with a little more arch support built in like other trainers but otherwise perfect. Great quality.
13 April 2026
Easy to order and was carefully…
Easy to order and was carefully packaged to protect the shoes.
Love the shoes and very comfortable. First purchase from them and won’t be the last.
13 April 2026
Beautifully made
Beautifully made shoes in the softest leather. I'm delighted to have found a flat shoe that still looks elegant
10 April 2026
A great brand!
I have been a customer of Air & Grace for many years. High quality products & exceptional service throughout.
Thank you!
10 April 2026
The Most Beautiful Shoes in the World
Effortless order process, efficient delivery, and beautifully packaged.
10 April 2026
Great customer service
Had a concern about a pair of trainers, I received absolutely fantastic customer service .
Thank you Air & Grace
7 April 2026
Although I had to wait some time before…
Although I had to wait some time before my order was delivered, the shoes were well worth the wait.
Very comfortable, beautifully made, stunning colour! Exactly what I have been waiting for…beauty and comfort at a fair price.
9 April 2026
Fabulous
I have small feet and love how well they fit my feet and I feel fabulous wearing them.
9 April 2026
Quality of shoes perfect but…
Quality of shoes perfect but unfortunately time for delivery was poor
8 April 2026
Had to wait alittle longer than…
Had to wait alittle longer than expected, so changed order to just the one pair.
Shoes very pretty, but abit snug around the ankle area ( I have fairly slim ankles so this was a suprise) . I might need to put another hole in the strap to help with comfort . Looks wise perfect
8 April 2026
So comfortable….
The Anais gold pointed flats are stunning. I wore them for the first time last night for the whole evening. They look beautiful and feel so amazingly comfortable, nothing was digging in or pinching at the end of a long evening. I love them and will be buying more for sure!
8 April 2026
Love your shoes
Love your shoes. Delivery always quick. Quality exceptional. Comfort outstanding!
8 April 2026
Lovely low heeled comfortable smart…
Lovely low heeled comfortable smart sandals/shoes. Arrived quickly and beautifully presented.
8 April 2026
Good communication and LOVE the shoes
Good communication when a delay with dispatch. Love the shoes - so comfortable and stylish. First purchase from A&G and very happy. I’m between a size 6&7 and the 40 was perfect for me.
8 April 2026
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