Acumen Pensions & Investments LTD Reviews 

73
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I was recommended to Acumen by a Bank Manager friend of mine, I am so glad i took his advice, My main contact and advisor is Mike Fogarty, we have an annual meeting at my home to discus all aspects... See more

Rated 5 out of 5 stars

I’ve been with Acumen for a number of years more recently with Mike. I’ve always received first class service and advice. They are proactive in providing market updates and always responsive to any re... See more

Rated 5 out of 5 stars

Alex is genuinely amazing! Throughout my buying process if I had a question Alex would do his best to answer and if he couldn’t answer he would tell me who to go to! He made himself available... See more

Rated 5 out of 5 stars

We met up with Paul Mellor for the first time to undertake a general look at our finances. He was great to work with. He was very professional and thorough. He explained things really clearly and kept... See more

Company details

  1. Financial Consultant
  2. Insurance Broker
  3. Investment Service

Written by the company

Acumen Pensions & Investments is a national firm of financial advisers, established in 1995, offering a wealth of experience and knowledge in all aspects of personal finance and financial planning.


Contact info

4.9

Excellent

TrustScore 5 out of 5

73 reviews

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4.9

All reviews

(73)

18 reviews in the last 12 months

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Rated 5 out of 5 stars

Alex helped me from the very first…

Alex helped me from the very first minute of my mortgage application. Got me a fantastic deal that I was over the moon with and followed it up with constant advice. I got my keys today and I cannot speak highly enough of the service he has provided for me.

16 June 2022
Unprompted review
Rated 5 out of 5 stars

Fast, upfront and knowledgeable

Acumen responded to my enquiry in a fast and efficient manner, Alex assessed my portfolio and advised me quickly on how to act, they were very upfront about their fees which i found refreshing. I would definitely recommend to anyone who is starting to think about how to get the best from their pensions.

25 April 2022
Unprompted review
Rated 5 out of 5 stars

Planning for Retirement

As I was approaching retirement it became apparent to me that I needed appropriate independent professional financial advice.
I was aware of a number of providers, but felt after working for 48 years this was a process I needed to consider carefully. I asked friends and former colleagues about their experiences. This resulted in asking Paul Mellor from Acumen coming to visit my wife and myself.
Paul visited us in 2018 and took time to understand our situation, our current financial position and plans for timing of my retirement. He listened carefully, asked perceptive questions and has provided sound financial advice and guidance. His personal service has been exceptional, nothing has been too much trouble.
For over 3 years Paul has been so accommodating and has been a pleasure to work with, I wouldn’t hesitate to recommend Acumen and Paul.

26 January 2022
Unprompted review
Rated 5 out of 5 stars

Delighted clients

We’re both delighted with the advice and customer care we’ve received from David and the team. He has a great way of making the complex simple helping you make informed decisions and feel comfortable about your choices. Highly recommended to anyone wanting financial or pension advice

4 January 2022
Unprompted review
Rated 5 out of 5 stars

Great service.

From initial advice on my Pension to the day to day handling of my funds they have carried out the work with real professionalism. They are easy to contact and with Chris Anderton I have a knowledgeable, friendly expert at the end of a phone.

10 June 2021
Unprompted review
Rated 5 out of 5 stars

I have been with Acumen for the past…

I have been with Acumen for the past 4-5 years and I am very pleased with the guidance and advice I receive from Mike Fogarty. Very reassuring to know he's always only a phone call or e mail away especially in these uncertain times. Down to earth friendly advice with a professional touch.

31 December 2020
Unprompted review
Rated 5 out of 5 stars

Two very satisfied customers!

My partner and I are extremely happy with the service that we receive from Paul Mellor. Our individual financial circumstances are very different, as are our approaches to them. So it is with great confidence that we wholly recommend Paul at Acumen. He is not only a very warm and sincere person, but is also a careful listener and a great communicator. He understands our specific needs, and is extremely thorough and meticulous with his management of our funds. He is very professional and highly knowledgeable; he clearly has much experience in his field of expertise and is an absolute pleasure to speak to. KF & LC

10 December 2020
Unprompted review
Rated 5 out of 5 stars

Paul Mellor from Acumen exceptional service

Paul Mellor from Acumen has been our financial advisor for over 6 years. The company and Paul have offered a bespoke service to meet our needs. The customer service is second to none and Paul is conscientious and a delight to work with. I would recommend Acumen and Paul for his expertise and sound financial guidance.

8 December 2020
Unprompted review
Rated 5 out of 5 stars

Recommended.

I have been in the safe hands of Paul Mellor for a few years now, and have felt very comfortable discussing future wealth planning with him, safe in the knowledge that I am receiving the best advice in a confidential and professional manner. Thanks Paul for all your help. D.R- Company Director.

8 December 2020
Unprompted review
Rated 5 out of 5 stars

An Excellent service

We have always found our dealings with Acumen to be very satisfactory. David Thompson and Alex Stott are professional, polite and extremely knowledgable.

4 December 2020
Unprompted review
Rated 5 out of 5 stars

Knowledgable and reassuring...

Having secured a mortgage through their sister company, I was offered a free pension health check. Knowing they were trustworthy from the previous interaction I had no doubt in taking their advice again. There was no pressure to change from previous arrangements, but once I had met Alex, seen the indepth research she had come prepared with covering the various options. I felt at ease. The regular updates via email and personal calls have been particularly reassuring during this year of uncertainty.

29 November 2020
Unprompted review
Rated 5 out of 5 stars

An excellent provider of financial…

An excellent provider of financial advise whether to an individual or a legal professional seeking assistance for a client. Paul Mellor in particular has assisted a number of my clients and neighbours all who have been thoroughly impressed with the personal service he has provided and the support and guidance he has given them including on one occasion finding a large pension that the client had forgotten!

27 November 2020
Unprompted review
Rated 5 out of 5 stars

A Trustworthy Pension & Investments Company

I was recommended to use this company and upon getting in touch with them, I was directed to a Pension and Investments specialist. I found the whole experience very positive and the man I spoke to was very easy to deal with. He clearly knew his subject and was very good at understanding my needs. He did his reseach and then came back to me with a range of options, explaining the pro's and con's of each one.

He was also very customer service-focused and responded well to my questions, some of which were probably rather stupid or showed a lack of understanding on my part but he quickly assuaged any doubts I had and cleared up any confusion. Overall I think this company and this individual in particular, are worthy of five stars and I am happy to recommend them to others.

25 November 2020
Unprompted review
Rated 5 out of 5 stars

David Thompson

David Thompson, Diector of Acumen Pensions and Investments has been my financial advisor for over 30 years.
He is friendly, approachable, very well-informed and is totally trustworthy. Nothing is too much trouble for him. If I have a query, he always gets back to me promptly with an answer. I can thoroughly recommend this company.

23 November 2020
Unprompted review
Acumen Pensions & Investments LTD logo

Reply from Acumen Pensions & Investments LTD

Thank you Caroline

Rated 5 out of 5 stars

Paul Mellor, trusted IFA

Paul Mellor has been acting as our IFA since 2016. During this period his advice and support has proven invaluable for not only myself and my wife for our future planning, but also with my mother’s finances. I have had no hesitation at recommending him, both as a person and his services, to several of my colleagues along the way, all of whom have been highly complementary about Paul. His obvious experience and depth of knowledge coupled with his kind demeanour and diligence has been much appreciated and he has become our first trusted person to call when in need of advice.

21 November 2020
Unprompted review
Rated 5 out of 5 stars

Excellent Advice & Service

I transfered 3 pension pots into one via Acumen in order to withdraw a lump sum to fund purchase of a new house. Acumen arranged the transfer as well as search out a competitive mortgage deal for me. I consider myself fairly well informed financially but this was a big move for me especially the pension side of things but Alex Stott provided clear excellent advice as well as timely feedback to all my questions. I would have no problem to recommend Acumen to anyone.

20 November 2020
Unprompted review
Acumen Pensions & Investments LTD logo

Reply from Acumen Pensions & Investments LTD

Thanks Andrew for the 5* review, we really appreciate it

Rated 5 out of 5 stars

Great trustworthy advice and…

Great trustworthy advice and support, clear concise advice to questions posed around my pensions and next steps. Can’t fault the service. Takes the stress away from what would be otherwise a very complicated decision making process.

20 November 2020
Unprompted review
Rated 5 out of 5 stars

Professional, thorough and much valued

My wife and I have been using the services of Acumen for over 5 years, initially with Paul Mellor, and more recently also Mike Fogarty. They have given us considerable advice across a broad range of financial areas. We have always found them to be highly professional, thorough, approachable and very willing to take the time to answer and explain things in layman’s terms. They have been prompt in responding to any queries, whether by email, phone and more recently by way of Zoom meetings due to the COVID-19 pandemic. We have been very happy to recommend them to both family and friends, and greatly value their continued support, service and advice.

20 November 2020
Unprompted review
Rated 5 out of 5 stars

Acumen

I have been using David Thompson's services for almost 15 years, after he was recommended to me and have always been extremely happy with that service. Since the pandemic began, he has been a huge source of support and reassurance. Like many others, I was dismayed and extremely concerned by the downturn in the financial markets when the pandemic hit and how this would adversely affect my investments. I was in touch with David several times during lockdown and since. Each time he was available to speak to immediately (or rang me back within the hour) and was informative and helpful with up to date information, suggestions and guidance. I feel confident that my money is in safe knowledgeable hands which gives me huge peace of mind and I would recommend David's services to anyone thinking of making financial investments.

19 November 2020
Unprompted review

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