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Abritel Reviews 

15,105
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

I've been contacting Abritel for weeks with no results. My account is blocked and Abritel isn't doing ANYTHING. I can't access my account on my computer. This just caused a double booking and I ha... See more

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Rated 1 out of 5 stars

I've always used Airbnb but wanted to try something different and booked on VRBO, which is owned, apparently, by Abritel. Big mistake. The apartment I rented charged extra fees for things like towels... See more

Rated 1 out of 5 stars

If I could give a minus figure for Abritel/Vrbo/expedia or whatever name they currently choose to use that would still not be low enough. From a host's point of view they are a waste of time.....webpa... See more

Rated 1 out of 5 stars

This company is wasting everyone's time and should be driven out of business as quickly as possible. As a current host, I will never use this company again because they DON'T PAY. The GUESTS also sa... See more

1.1

Bad

TrustScore 1 out of 5

15K reviews

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No recent history of asking for reviews

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1.1

All reviews

(15,105)

322 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I tried to rent a place

I tried to rent a place. Their system gave an error after entering credit card information. I didn't receive any confirmation email or any other type of information indicating I have actually made the reservation. The dates were not available for that property anymore so rented another place. Later I found out, the agency who is renting the first place charge me anyway. Contacted the client service multiple times and told there's nothing they can do. Still trying to resolve the situation with the agency.

21 February 2019
Unprompted review
Rated 3 out of 5 stars

Some of your customers have to submit…

Some of your customers have to submit their reservation document to the French consulate in their home countries to get a visa. But the document you provide doesn't contain names of all persons who will stay in the apartment that is hired. This creates a problem. You should improve the software.
Best wishes,
C. Anadol

14 February 2019
Unprompted review
Rated 5 out of 5 stars

A lovely little apartment with views over the Arcachon port

It's a lovely little apartment with views over the port of Arcachon, decorated with taste, perfectly clean, well-equipped, and very comfortable. Ideal for a couple or a family with one or two children, as the living room has a sofa bed. It's set in a quiet area of Arcachon with restaurants and convenience stores just around the corner. And the town centre is easily accessible on foot along the beach boardwalk - a lovely stroll. I would highly recommend this apartment for a stay in Arcachon.

8 February 2019
Unprompted review

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