Abritel Reviews 

15,105
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

I've been contacting Abritel for weeks with no results. My account is blocked and Abritel isn't doing ANYTHING. I can't access my account on my computer. This just caused a double booking and I ha... See more

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Rated 1 out of 5 stars

I've always used Airbnb but wanted to try something different and booked on VRBO, which is owned, apparently, by Abritel. Big mistake. The apartment I rented charged extra fees for things like towels... See more

Rated 1 out of 5 stars

If I could give a minus figure for Abritel/Vrbo/expedia or whatever name they currently choose to use that would still not be low enough. From a host's point of view they are a waste of time.....webpa... See more

Rated 1 out of 5 stars

This company is wasting everyone's time and should be driven out of business as quickly as possible. As a current host, I will never use this company again because they DON'T PAY. The GUESTS also sa... See more

1.1

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TrustScore 1 out of 5

15K reviews

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1.1

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(15,105)

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Rated 1 out of 5 stars

I find it very very difficult to cancel…

I find it very very difficult to cancel my reservation.I am wasting my time and I cant cancel my reservation.
Paiement de la réservation HA-FKYPR6: du 18/05/19 au 23/05/19 - Abritel.fr N° 1635289
Abritel.fr 8,30 €
Abritel.fr 365,80 €
Numéro de réservation HA-FKYPR6
Please give me a telephone number to do it because following your instructions I am not going anywhere. Under mon compte aucune reservation.
Ioana Vais

5 April 2019
Unprompted review
Abritel logo

Reply from Abritel

Hello,

First of all, thank you for your comment.

After consulting your file, I note that your request for cancellation has been taken into account and that the refund was made on April 06, 2019.

If you have any other questions, do not hesitate to contact the advisers of our customer service by phone or chat via the "contact us" section of the help page: https://aide.abritel.fr/

I wish you a nice day.

Regards,

Sophie

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