I've been contacting Abritel for weeks with no results. My account is blocked and Abritel isn't doing ANYTHING. I can't access my account on my computer. This just caused a double booking and I ha... See more
Company replied
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I've been contacting Abritel for weeks with no results. My account is blocked and Abritel isn't doing ANYTHING. I can't access my account on my computer. This just caused a double booking and I ha... See more
Company replied
I've always used Airbnb but wanted to try something different and booked on VRBO, which is owned, apparently, by Abritel. Big mistake. The apartment I rented charged extra fees for things like towels... See more
If I could give a minus figure for Abritel/Vrbo/expedia or whatever name they currently choose to use that would still not be low enough. From a host's point of view they are a waste of time.....webpa... See more
This company is wasting everyone's time and should be driven out of business as quickly as possible. As a current host, I will never use this company again because they DON'T PAY. The GUESTS also sa... See more
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Excellentes conditions pour réserver ( rapide et efficace )
J'attends de voir l'appartement avant de me prononcer un peu plus.
Excellent fast reliable on time service...!
Excellent and generous service. Most commendable.
Easy to book, and better price than the others I've checked for the exact same product.
SO FAR SO GOOD.
I would love to say Excellent services so far.
I find it very very difficult to cancel my reservation.I am wasting my time and I cant cancel my reservation.
Paiement de la réservation HA-FKYPR6: du 18/05/19 au 23/05/19 - Abritel.fr N° 1635289
Abritel.fr 8,30 €
Abritel.fr 365,80 €
Numéro de réservation HA-FKYPR6
Please give me a telephone number to do it because following your instructions I am not going anywhere. Under mon compte aucune reservation.
Ioana Vais

Reply from Abritel
Tres belle photos descriptif très complet. Très facile de réserver
Appartement conforme à la description... Agréable séjour à Valmorel
Je recommande 😊
Excellente communication par mail et très rapide; bravo et merci.
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