First time ordering something of this value online so I had my reservations. A1 jewelers were brilliant they messaged me pictures of my item kn the scales as well as in its box a picture of the parce... See more
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I ordered a beautiful bracelet and it arrived on time with no issues. A1 sent multiple confirmation emails. I would say that the service was brilliant. I am definitely ordering from here again.
Very fast delivery and good communication. Seller showed me the item before dispatching it to make sure im happy with it. Im satisfied.
Demanding to see a copy of my private bank statements in order to complete the order despite using Mastercard 3D Secure during purchase, providing a photo of my passport, photo of my driving licen... See more
Company replied
Company details
Written by the company
A1 Jewellers is a family-owned business specializing in high-quality 22ct gold jewellery catering to the South Asian and Middle Eastern diaspora. With a heritage spanning over half a century, we focus on providing a unique blend of tradition, innovation, and exceptional customer service. Our aim is to revolutionize the online gold jewellery shopping experience by addressing issues such as trust, authenticity, and security. We are committed to ethical practices, giving back to the community, and growing our brand by expanding our product offerings and market presence.
Contact info
364 Cheetham Hill road, M8 9LS, Manchsster, United Kingdom
- 01617214924
- khalid@a1jewellers.com
- a1jewellers.com
4.5
Excellent
90 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
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Outstanding service..
Outstanding service... quick delivery amd brilliant prices... love it..
27 April 2023
Reply from A1 Jewellers
We are glad to know that you loved your experience shopping with A1Jewellers. We are so grateful that you took the time to share your feedback. It's our pleasure to serve customers like you.
I have looking at 22carat gold…
I have looking at 22carat gold jewellery and most online retailers are so overpriced I found A1jwellers prices very reasonable best place to buy maybe in future they can add more designs and choices
20 April 2023
Reply from A1 Jewellers
Thank you for sharing your experience with us! We're thrilled to hear that you enjoyed your shopping experience with us, and that our products and service met your expectations. We strive to provide the best quality products and top-notch service to all our customers, and we're happy to know that we succeeded with you. We look forward to serving you again soon!
Reply from A1 Jewellers
Thank you for sharing your experience with us! We're thrilled to hear that you enjoyed your shopping experience with us, and that our products and service met your expectations. We strive to provide the best quality products and top-notch service to all our customers, and we're happy to know that we succeeded with you. We look forward to serving you again soon!
Reply from A1 Jewellers
We are glad to know that you loved your experience shopping with A1Jewellers. We are so grateful that you took the time to share your feedback. It's our pleasure to serve customers like you.
Very happy with purchase
Very happy with purchase
Notified me all the way to delivery
So pleased accepting klarna now
4 April 2023
Reply from A1 Jewellers
We are glad to hear that you enjoyed your experience shopping with A1Jewellers. We are so grateful that you took the time to share your feedback.
Great prices and quick delivery 👌
31 March 2023
Unprompted review
Reply from A1 Jewellers
We are glad to know that you loved your experience shopping with A1Jewellers. We are so grateful that you took the time to share your feedback. It's our pleasure to serve customers like you.
Quick and secure delivery!
I purchased Asian gold jewelleries many times and only from A1 Jewellers. Great services and very quick delivery! I would highly recommend!
3 April 2023
Reply from A1 Jewellers
Thank you for your feedback. We are glad to know that you are happy with your experience shopping with us. We always try to give our customers the best quality and service possible.
Great prices and great service
Great prices and great service - well worth visiting and buying your gold from here
2 April 2023
Reply from A1 Jewellers
We are glad to hear that you enjoyed your experience shopping with A1Jewellers. We are so grateful that you took the time to share your feedback.
My purchase on line was very smooth &…
My purchase on line was very smooth & got the Bangles on the next day delivery.
6 March 2023
Reply from A1 Jewellers
Thank you for your feedback. We are glad to know that you are happy with your experience shopping with us. We always try to give our customers the best quality and service possible.
Good quality and So easy to buy
So easy to buy, and follow information and delivery was excellent.
However, I find that your website description could be more informative on the description of the items, materials, purity etc
22 March 2023
Reply from A1 Jewellers
Thank you for taking the time to share your experience with. We are pleased to hear that you found our website easy to navigate and that the delivery was excellent. We take great pride in providing our customers with a seamless shopping experience, and your positive feedback is greatly appreciated.
We understand your concerns regarding the description of our products. Please note that we sell our pre-owned pieces as unique items rather than gold jewellery products, which is why we do not advertise the purity or carats of the items. However, we do strive to provide as much information as possible about the materials used in each piece.
Nonetheless, we appreciate your feedback and will take it into consideration as we continue to improve our website and our offerings. If you have any further questions or concerns, please do not hesitate to reach out to us.
Great
Fast delivery, very helpful and beautiful earings would definitely buy again from a1 jewellers thankyou
7 March 2023
Reply from A1 Jewellers
We are glad to know that you loved your experience shopping with A1Jewellers. We are so grateful that you took the time to share your feedback. It's our pleasure to serve customers like you.
Reply from A1 Jewellers
We are glad to know that you loved your experience shopping with A1Jewellers. We are so grateful that you took the time to share your feedback. It's our pleasure to serve customers like you.
First time buying Asian gold online…
First time buying Asian gold online which was a great experience and the delivery was on time as promised it was great pleasure buying from A1jewellers
20 February 2023
Reply from A1 Jewellers
We are glad to hear that you enjoyed your experience shopping with A1Jewellers. We are so grateful that you took the time to share your feedback.
Happy with the purchase
Second time to purchase. Unique designs and excellent craftsmanship. Rates are very competitive
17 February 2023
Reply from A1 Jewellers
Thank you for your feedback. We are glad to know that you are happy with your experience shopping with us. We always try to give our customers the best quality and service possible.
Good communication and prompt delivery …
Good communication and prompt delivery would definitely recommend!
14 February 2023
Reply from A1 Jewellers
We are glad to know that you loved your experience shopping with A1Jewellers. We are so grateful that you took the time to share your feedback. It's our pleasure to serve customers like you.
Reply from A1 Jewellers
We are glad to know that you loved your experience shopping with A1Jewellers. We are so grateful that you took the time to share your feedback. It's our pleasure to serve customers like you.
Reply from A1 Jewellers
We are glad to know that you loved your experience shopping with A1Jewellers. We are so grateful that you took the time to share your feedback. It's our pleasure to serve customers like you.
Brilliant customer support
Brilliant customer support. Close coordination and updates with the item pictures parcel pictures and next day dhl delivery even to island like isle of man uk
18 January 2023
Reply from A1 Jewellers
We are glad to hear that you enjoyed your experience shopping with A1Jewellers. We are so grateful that you took the time to share your feedback 😉.
Reply from A1 Jewellers
We are glad to know that you loved your experience shopping with A1Jewellers. We are so grateful that you took the time to share your feedback. It's our pleasure to serve customers like you.
Beautiful fine gold
The service and communication from A1 jewellers was excellent, and my partner loves his present, exactly how it looked in the picture,infact better
29 December 2022
Reply from A1 Jewellers
We are glad to know that you loved your experience shopping with A1Jewellers. We are so grateful that you took the time to share your feedback. It's our pleasure to serve customers like you.
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