304 Clothing Reviews 603

TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

Do not buy from this company! I was a fan of their clothing, had some really nice items from them in 2023. Placed over £200 of orders for Christmas 2024. Money taken but never received my order, sent... See more

Rated 1 out of 5 stars

Ordered some items nearly two weeks ago still not received…..customer services originally just fobbing me off with Royal Mail postal strikes etc….then have cheek to send an unrelated email to say if I... See more

Company replied

Rated 1 out of 5 stars

Ordered for a birthday present for my partner 7th January. Like others I have heard nothing from them about my order despite contacting them on 3 occasions, all with no reply . The website appears... See more

Rated 1 out of 5 stars

Waiting weeks for goods, various excuses and emails now being returned undelivered. 304 Clothing Ltd is in Administration from May 2023. Would avoid making any orders as unclear if product paid for wi... See more

Company details

  1. Streetwear Store

Information provided by various external sources

A dream, an idea, a concept to encompass all things exciting, 
304 was created by three friends, who met at University,
 now living out of apartment 304.
 The Plan; to have a summer to beat all summers; from festivals to holidays, to festivals on holiday, 304 was created with an idea of standing out. After numerous nights out discussing ideas, numerous nights out NOT discussing ideas, days lost to cutting out letters,
 hours of ironing, the first handmade vests were produced. Numerous emails and messages from friends, and friends of friends, enquiring about where to get hold of these vests.
The revolution was beginning... All it took was one photograph of Apartment 304 and the brand was born.


Contact info

1.8

Poor

TrustScore 2 out of 5

603 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Reporting to Trading Standards!

Ordered in March. Delivery received 3 weeks later. - I ordered a woman’s tracksuit and received a man’s hoody.
Zero response to emails aside from the generic 48hr response email.
Attempted a charge back through my credit card which they have also blocked claiming the order was fulfilled.
Will be reporting to Trading Standards as I am £100 out of pocket and it’s clear I’m not the only one who has been scammed.

8 July 2024
Unprompted review
Rated 1 out of 5 stars

Looks like fake brand

Definitely I DO NOT RECOMMEND! I got a wrong size, I followed by instructions and I sent back my hoodie then I never get anything back. I lost my money! I sent a lot emails but never received any response

1 July 2024
Unprompted review
Rated 1 out of 5 stars

* DO NOT ORDER *I ordered on April the…

* DO NOT ORDER *I ordered on April the 29th and still no parcel, I had an email on the 6th of may saying there is a delay with my order and thanks for my patience etc… I have tried to email a few times between then and now and had no response, this order cost me £65 and I still have not received or had any communication from them…. I would not make any purchases from this company as it seems I am not the only one ready these reviews!! Absolutely shocking.

23 June 2024
Unprompted review
Rated 1 out of 5 stars

I have order from here once( smaller…

I have order from here once( smaller order)
And now I hsve order couple more thing.. they won't reply to e-mails or send the clothes
Not sure what is goimg on... waited 2 weeks already for my order to be sent but nothing. The worst that they still operate and advatise

3 June 2024
Unprompted review
Rated 1 out of 5 stars

304 clothing scam

Ive made 4 seperate purchases and the first 3 itemz showed up perfect quality and beautiful gear, but made a bigger purchase on my 4th order and i made that purchsse on the 3rd may 2024 and the time im writing this review is 12th june 2024 and still not revieved my items and can not get intouch with anybody or cancel order or get refunded!!!

3 May 2024
Unprompted review
Rated 1 out of 5 stars

Shocking company don’t use…

Placed an order 3 weeks ago sent several emails and messages over social media and had no response. They have posted on Instagram after I placed my order so must still be operating but I feel as though they are scamming people from all the other reviews iv read on here.

17 May 2024
Unprompted review
Rated 1 out of 5 stars

Awful communication.

The fact that this company’s website is still up and running is a joke. Placed an order back at the start of April for a birthday gift, and have received no item, nor any communication. Company’s House is saying that they’ve gone into administration, but no confirmation that they can fulfil customers orders that have been paid for? Have contacted them on every avenue possible, all social media accounts, email etc and got nothing back. Avoid entirely, used to order regularly with them and even if they got up and running again I would still never place another order.

4 April 2024
Unprompted review
Rated 1 out of 5 stars

Wasted £183

Hi guys, I place an order #133314 for £183.60 back in March.
I’ve emailed multiple times and you’ve now blocked my email.
Can I please have my clothes or a refund asap?

15 March 2024
Unprompted review
Rated 1 out of 5 stars

Had never had a problem until recently

Had never had a problem until recently. They’ve taken money and not fulfilled the order, are still advertising, but emails are bouncing back and they’ve stopped comments on social media!

12 April 2024
Unprompted review
Rated 1 out of 5 stars

No sign of my order

No sign of my order placed back at beginning of april, had to get refund from bank. Sean cotter is living it up in America so I'm not sure how orders are even being done. Theres a Facebook page being updated though so just commented a nice post and tagged the infamous Sean cotter seen as though there's no other way to contact him. They have also been in administration since May 2023 all on companies House for all to see but he does have other companies and has dissolved quite a few 304 clothing ones

6 April 2024
Unprompted review
Rated 1 out of 5 stars

AVOID

AVOID. Ordered 2 lucky dip t-shirts, was delivered one 3 weeks ago. Reached out and received a response advising that they would post and second one and received confirmation of this via email. 3 weeks later no t-shirt. Ordered a hoodie and received a confirmation email for postage. The package has just arrived addressed to me and contains the order for another customer! Disgusting service when you can't even email them now as it bounces back.

17 May 2024
Unprompted review
Rated 1 out of 5 stars

Avoid!!!!!!

Waiting weeks for goods, various excuses and emails now being returned undelivered. 304 Clothing Ltd is in Administration from May 2023. Would avoid making any orders as unclear if product paid for will now be honoured. AVOID!

10 May 2024
Unprompted review
Rated 1 out of 5 stars

Hopeless customer service

Hopeless customer service. Ordered goods weeks ago and when I questioned the time scale, they said it was getting printed. After several more emails I requested a refund. Now my emails are coming back undelivered. Don’t buy from this company!!!!

1 April 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT TRUST

Have ordered from this company in the past and love the quality of the clothing and never had any issue with delivery. Did not read recent reviews before ordering from them again as I felt they were a trusted company. Placed an order March and have yet to receive delivery. Have sent numerous emails as requested but only ever receive an automated response. Reading reviews since shows that this is the experience of many others. No issue taking our money but not delivering good or any form of customer service. Absolutely disgraceful.

9 May 2024
Unprompted review
Rated 1 out of 5 stars

This company is a scam company

This company is a scam company. They used to be ok but not anymore. I ordered on the 20th March. They ignore all emails, all messages to their social media. Do not order from them. I want a refund 😡😡😡😡😡😡😡😡😡😡😡😡

20 March 2024
Unprompted review
Rated 1 out of 5 stars

Absolutely shocking customer service

Absolutely shocking customer service. Ordered 2 jumpers on the 31st of March... Had left it 2 weeks before I decided to email them asking when they were going to arrive. Heard back a couple of times saying they would sort the order. It then become a joke waiting over 6 weeks & everytime I tried to email from then on it wouldn't go through. Tried calling the number it's useless.. so I had to go through my bank to get the money back. The order was over 70 quid it's alot of money to alot of people. I should have looked at the reviews before ordering.

8 May 2024
Unprompted review

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