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10X Health System Reviews 

1,857
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 1,705 reviews, reviewers had a great experience with this company. Customers frequently commend the staff for their helpfulness, deep knowledge, and supportive approach, enhancing their health journey. Many also appreciate the quality of products and the insights from personalized testing, helping them understand their body's needs. However, some customers noted concerns about supplement effectiveness, reporting little to no noticeable difference after use. Others experienced issues with customer service, including slow responses or unhelpful interactions, though some found resolutions. A few also mentioned problems with order management, such as missing items or difficulties modifying subscriptions.

What people talk about most

Product

Reviewers mention ambiguous feedback about the product, with some customers expressing satisfaction and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their responsiveness, helpfulness,... See more

Customer service

Customers had ambiguous experiences with customer service, with many expressing satisfaction and appreciation... See more

Order

Clients share ambiguous opinions on order experiences, with some reviewers finding the website easy to use... See more

Quality

Users describe positive interactions with quality, with many reviewers expressing satisfaction with the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I’ve been using 10x for a few years now. I love the results especially after reviewing my blood work after a physical. I’ve had some delivery issues with the supplements. Annoying but it was resol... See more

Company replied

Rated 4 out of 5 stars

Dear 10X Health Team, The package arrived well but the dosage instructions on the labels for 3 of the suplementa were wrong. At any case my Advisor Mike Brown clarified these via text messag... See more

Company replied

Rated 4 out of 5 stars

After my one star post due to poor customer service, 10x reached out to correct the issue. The question was raised as to why my issue wasn't escalated to the right group at the time. 10x said it was... See more

Company replied

Rated 4 out of 5 stars

I stopped taking them because I honestly just dont like paying the shipping cost on top of the price of the product. Reality check, I can actually feel the difference so I'm back for good. I'd apprec... See more

Company replied


Company details

  1. Blood Testing Service
  2. Health Consultant
  3. Specialized Clinic
  4. Vitamin and Supplements Store
  5. Wellness Program

Written by the company

10X Health System is on a mission to 10X people’s wellness throughout the world by enhancing human performance. Modern medicine isn’t a patient-centric practice. We want to bring you on a wellness journey that’s going to change your life for the better and propel you to the next level. We do this by understanding your body (gene testing, blood testing) and finding the missing raw materials that can help you perform more optimally (IV therapy, supplements, red light therapy and our Superhuman Protocol). 10X Health is about precision wellness, restoration, cellular repair, and regeneration. Together we restore your passion, purpose, and physiology.

Precision Genetic Testing & Functional Medicine

Written by the company

We're committed to our clients
Your health and well being is our singular focus. We offer, Precision Supplements based on your Precision Genetic test, Methylation Genetic testing, Full Panel Blood testing, Gut health testing, Prescribing Functional Medical Practitioners in all 50 states and a full suite of nutritional supplements.

Contact info

4.0

Great

TrustScore 4 out of 5

2K reviews

5-star
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1-star

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4.0

All reviews

(1,857)

1,716 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Prompt service and information

Prompt service and information. purchased the genetics test and supplements from the information gained from testing.

22 May 2026
10X Health System logo

Reply from 10X Health System

Hi Troy,

Thank you for sharing your experience! We are so happy to hear that the support and information provided were helpful throughout your journey!

It is also wonderful to know that you moved forward with the genetic test and supplements based on the insight from your results.

We truly appreciate your support and you taking the time to share your feedback with us!

-10X Health Support Team

Rated 5 out of 5 stars

Joesph has been an instrumental…

Joesph has been an instrumental component of my 10x Health System Plan. He is always incredibly helpful with any questions I have (you can tell that he has deep knowledge on a wide ranging amount of health related topics). His response time is fast and I know that he truly cares about my health, wellness and goals. I am so very grateful for his support.

22 May 2026
Unprompted review
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Reply from 10X Health System

Hi,

Thank you so much for sharing your experience! We are thrilled to hear Joseph has been such an instrumental part of your 10X Health journey.

It is wonderful to know his knowledge, responsiveness, and genuine care for your health and wellness goals have made such a meaningful impact.

We truly appreciate your kind words and support, and we will be sure to share your feedback with Joseph as well!

-10X Health Support Team

Rated 5 out of 5 stars

Helpful Customer Service

I was able to get help when I needed to cancel my monthly subscription. I was happy with the product, but I recently found out I needed a prenatal, and 10x Health System only had regular vitamins and no prenatals.

22 May 2026
10X Health System logo

Reply from 10X Health System

Hi Alise,

Thank you for sharing your experience! We are glad to hear you were able to get the help you needed with your monthly subscription.

We also appreciate your kind words about the product and are grateful you chose 10X Health as part of your routine. Thank you for taking the time to share your feedback with us!

-10X Health Support Team

Rated 5 out of 5 stars

Customer service was nice and pleasant

Customer service was nice and pleasant! Love this company! Highly recommended!

22 May 2026
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Reply from 10X Health System

Hi Abigail,

Thank you so much for your kind words! We are thrilled to hear you had such a pleasant experience with customer service and that you feel so positively about the company.

We truly appreciate your recommendation, your support, and you taking the time to share your feedback with us!

-10X Health Support Team

Rated 3 out of 5 stars

Not enough support for free

Hard to navigate where to find clear results. Also trying to change or cancel or pause orders is confusing to find out how. I tried to push my order back every two months because I just had to much. And instead they gave me double every other month. I wish there was more support without extra cost when someone already paid 600 for the genetic testing. And has been buying your product for years now.

22 May 2026
10X Health System logo

Reply from 10X Health System

Hi Crystal,

Thank you for sharing your feedback. We truly appreciate you taking the time to share your experience with us.

A team member is also reaching out directly to assist with this and provide support. Feedback like this is valuable as we continue working to improve the overall customer experience.

-10X Health Support Team

Rated 1 out of 5 stars

I want to cancel my account and no one…

I want to cancel my account and no one will help me

22 May 2026
10X Health System logo

Reply from 10X Health System

Hi David,

Thank you for sharing your feedback. We are sorry to hear this has been your experience.

A team member will be reaching out directly to assist, and we are here to support you through this process.

-10X Health Support Team

Rated 5 out of 5 stars

Always great TAT and of course…

Always great TAT and of course supplements are a cut above

17 May 2026
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Reply from 10X Health System

Hi Rita,

Thank you for your feedback! We are so glad to hear you have had such a consistently smooth experience and that the quality of the supplements continues to stand out to you.

We truly appreciate your support and you taking the time to share your experience with us!

-10X Health Support Team

Rated 4 out of 5 stars

Update - Great Customer Service, Issue addressed. - I Had cancelled my subscription 2+…

UPDATE - The Customer Service was great. After addressing a problem, the staff did a full court press to make things right. They have addressed future orders and helped me to realize why I appreciate 10x. Due to other family members not keeping up is the reason I have too many and had to stop my subscription.

I Had cancelled my subscription 2+ months ago and still received something even though my account shows no orders or active subscriptions.

20 May 2026
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Reply from 10X Health System

Hi John,

Thank you for sharing your feedback. One of our representatives has reached out to you directly to assist with this.

We truly appreciate you bringing this to our attention and look forward to helping get everything resolved for you.

-10X Health Support Team

Rated 5 out of 5 stars

I love the fact of taking supplements…

I love the fact of taking supplements based on actual deficiencies that have been found in my body. Fast Delivery is always a plus too.

21 May 2026
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Reply from 10X Health System

Hi Michael,

Thank you so much for sharing your experience! We are thrilled to hear you value the personalized approach of taking supplements based on your body’s actual needs, and it is wonderful to know the fast delivery has been a plus as well.

We truly appreciate your support and you taking the time to share your feedback with us!

-10X Health Support Team

Rated 5 out of 5 stars

Appreciate the customer service…

Appreciate the customer service received my 10x product here in Florida which was on its way to New Jersey.
TY for correcting the issue 👍

12 May 2026
10X Health System logo

Reply from 10X Health System

Hi Mark,

Thank you for sharing your experience. We are glad to hear that our customer experience team was able to assist and ensure your 10X products made it to you in Florida!

We truly appreciate your support and you taking the time to share your experience with us!

-10X Health Support Team

Rated 5 out of 5 stars

Andrew made my experience great

Andrew made my experience great! His level of integrity is amazing. When I had an unfavorable experience with a "blue" product, Andrew reached out to resolve the issue. I'm a long distance runner who needs high energy. Andrew replaced blue with 10X Health Amino Acids powder. It smells great, taste delicious and provides sustainable ENERGY. I love it! Thank you Andrew 😊

17 May 2026
Unprompted review
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Reply from 10X Health System

Hi Vikki,

Thank you so much for sharing your experience. We are thrilled to hear Andrew was able to step in, resolve the issue, and help turn the experience into a positive one for you!

It is especially wonderful to know the Amino Acids powder has been such a great fit and is supporting the sustainable energy you need as a long-distance runner.

We truly appreciate your kind words and your support, and we will be sure to share your feedback with Andrew as well.

-10X Health Support Team

Rated 5 out of 5 stars

I tried to cancel this order because it…

I had an issue with customer service, but after a manager named Andrew reached out the situation was made right. Very professional

5 May 2026
10X Health System logo

Reply from 10X Health System

Hi Stephen,

Thank you for sharing your experience. We are glad Andrew was able to reach out and make the situation right for you!

It is wonderful to hear the experience was handled professionally, and we truly appreciate your feedback and support.

-10X Health Support Team

Rated 4 out of 5 stars

My shipment just got here

My shipment just got here. Cant wait to use it.

20 May 2026
Unprompted review
10X Health System logo

Reply from 10X Health System

Hi Matt,

Thank you for your feedback. We are so glad to hear your shipment has arrived, and we hope you love it!

We truly appreciate your support and you taking the time to share your experience with us.

-10X Health Support Team

Rated 5 out of 5 stars

I have been on 10X now for 8 months

I have been on 10X now for 8 months. I feel great, have lost over 30 lbs, and back doing sports I haven’t done in 30 years!

19 May 2026
Unprompted review
10X Health System logo

Reply from 10X Health System

Hi Thomas,

Thank you so much for sharing your experience. We are thrilled to hear that after 8 months with 10X, you are feeling great, have lost over 30 pounds, and are back to doing sports you have not done in 30 years. That is an incredible accomplishment!

We truly appreciate your support and you taking the time to share your journey with us.

-10X Health Support Team

Rated 5 out of 5 stars

knew what i wanted

knew what i wanted, and I received in a short time.

14 May 2026
10X Health System logo

Reply from 10X Health System

Hi Barry,

Thank you for your feedback. We are so glad to hear you knew what you wanted and received it in a short time!

We truly appreciate your support and you taking the time to share your experience with us.

-10X Health Support Team

Rated 3 out of 5 stars

Don’t like that no one checks back and the experience

Don’t like that no one checks back with customers to see how they are doing. Basically become a number, and not meeting the needs of each customer as to how they can be helped more. Don't like that it’s just supplement based, and don’t get nutritional advice to follow. It’s all just taking supplements will not just do the work. If anything it’s just scratching the surface. If people do go this route, they should be advised to hire an integrative or functional nutritionist. I had to figure this out on my own being that I have a passion for learning nutrition and taking care of what the body needs and lacks. It’s cheaper and better to pay a functional and integrative Nutritionist who does the same thing as this program but they work with you on a one to one diving deep to figure out what the environmental factors are causing our health to be the way it is.
The supplements helped but like I said only because I also change my diet eating foods that only my body can tolerate by taking an allergy food test which has changed in my blood results also. That was with the help of the integrative doctor.
Speaking to the NP through this program didn’t gain much from it at all.
I wouldn’t recommend doing this or spend this kind of money.

18 May 2026
10X Health System logo

Reply from 10X Health System

Hi Clarissa ,

Thank you for sharing your feedback. We take your concerns seriously and truly appreciate you taking the time to share such detailed perspective on your experience.

Your direct advisor will be reaching out to see how we can better this situation for you. Feedback like this is valuable and helps us continue to improve the overall customer experience.

-10X Health Support Team

Rated 5 out of 5 stars

Everyone was helpful and always had…

Everyone was helpful and always had answers to my questions. I have ordered multiple things and so far so good!!

4 May 2026
10X Health System logo

Reply from 10X Health System

Hi Jessica,

Thank you for sharing your experience. We are so glad to hear the team has been helpful and able to answer your questions along the way!

It is also wonderful to know your orders have gone well so far. We truly appreciate your support and you taking the time to share your feedback with us.

-10X Health Support Team

Rated 5 out of 5 stars

Received my order timely.

Received my order timely.

2 May 2026
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Reply from 10X Health System

Hi Eddie,

Thank you for your feedback. We are so glad to hear your order was received in a timely manner!

We truly appreciate your support and you taking the time to share your experience with us.

-10X Health Support Team

Rated 5 out of 5 stars

quality products

quality products, easy to order and timely delivery

18 May 2026
10X Health System logo

Reply from 10X Health System

Hi Susan,

Thank you for your feedback. We are so glad to hear you are happy with the quality of the products, the ease of ordering, and the timely delivery!

We truly appreciate your support and you taking the time to share your experience with us.

-10X Health Support Team

Rated 4 out of 5 stars

Made a mistake with my shipping address…

I made a mistake with my shipping address and tried to change it within 5 minutes of placing the order. The offshore call center person who answered said "sorry the order has already been processed" Wait what? ...within 5 minutes? I don't think so. I sent an email hoping to reach someone interested in customer service but had no luck. Got an email back this morning saying the same thing. This is ridiculous,

UPDATE: Even though I talked with someone AND received an email stating there was no way to fix this, someone took the time, reached out and helped resolve this for me within a few hours. Thanks Andrew. I've been a customer for a while now and I appreciate the effort.

15 May 2026
Unprompted review
10X Health System logo

Reply from 10X Health System

Hi Mike,

Thank you for sharing this update. We are glad Andrew was able to reach out and help get this resolved for you so quickly.

We truly appreciate your continued support and your recognizing the effort to make things right. Thank you again for taking the time to share your experience with us!

-10X Health Support Team

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