Do not use
I stumbled on this site trying to top up my 02 payg and didn’t realise it wasn’t anything to do with O2 - I topped up and they take a fee for the service so it is a rip off mascarading as a service - the top up doesn’t then arrive without steps you need to take to claims it with a codes etc. not a good service and expensive and then the cherry on top… a month later without and emails or messages they charge again - no doubt there was a box I needed to untick… horrible business! Just go to your phone provider direct and don’t fall for this scam!
Reply from On Top Up
Dear Paul Irvine,
We are sorry to hear that your experience with us was unsatisfactory, and we thank you for your time. We would be glad to look into this further for you. John has contacted you via email to assist you further regarding your concerns.
Feel free to let us know if you have any further concerns, simply by confirming the registered email address of the account in question. You can find us at the following link: https://ontopup.com/contact.
Warm Regards,
Charise