JR

Jonathan Rubeck

United Kingdom

Reviews

Review of DFS Furniture


Rated 4 out of 5 stars

The delivery took longer than I was…

The delivery took longer than I was lead to believe in the showroom.

9 January 2025

Reply from DFS Furniture

Hello,

We are really grateful for sharing your experience and I am really sorry to hear the delivery took longer than usual! We hope your enjoying your furniture!

Kind regards,

Lorraine A
DFS Central Customer Support

Review of PureGym UK


Rated 1 out of 5 stars

The app was confusing

The app was confusing. When I complained that I had been charged wrongly the explanation given to me made no sense. I was told that it was all my fault, as if it was confusing I shouldn’t have used it.

28 June 2025

Reply from PureGym UK

Hi Jonathan - Thank you for taking the time to leave a rating, but I'm sorry to see it's 1 star. We strive to provide the best service possible, and your feedback is important to us. If you have any suggestions on how we could make this a simpler process or clearer, it would help us if you could get in touch directly via email at member.services@puregym.com or through our social media channels: @puregym on Facebook, or @puregymofficial on Instagram. Thanks, PureGym

Review of Vision Direct

Review of Big Yellow Self Storage


Rated 4 out of 5 stars

My delivery was due on Friday but I…

My delivery was due on Friday but I have received no confirmation that it happened successfully.

14 November 2025
Unprompted review

Reply from Big Yellow Self Storage

Hi Jonathan
Thank you for your review I believe the store has now spoken to you directly.
The Big Yellow Team