MA
max
United Kingdom
Reviews
Review of Parcel2Go
Review of PureGym UK
Good Location, Poor Hygiene
The Camden branch in London has a good location, but the toilets are always very dirty and not cleaned properly.
24 April 2025
Reply from PureGym UK
Hi Max. Thanks for taking the time to leave this review, we're sorry to see it's 1 star.
It's important to us to receive member feedback, so that we can continue to improve the service we offer our members.
We would really appreciate if you could get in touch directly to provide more information on your PureGym experience, and any areas you feel we could improve.
You can either have a chat to your Gym Manager, or contact our Member Services team on member.services@puregym.com. We hope to hear from you soon.
Thanks, PureGym
Review of AIT Home Delivery UK Ltd
Reply from AIT Home Delivery UK Ltd
Thank you for your feedback. We're genuinely sorry to hear that your experience did not meet your expectations, and we're committed to resolving your concerns. I can see that you have provided your order details. A member of our customer care team will reach out to you soon to discuss your complaint in detail and work towards a satisfactory resolution. Thank you for your patience!
Review of ZAVA UK
Urgent Request Regarding My Order
I am very disappointed that I haven’t received any replies to my messages. This is really poor service. With my first order, I already faced issues and even left a negative review, but I still decided to give you another chance with a second order, thinking that maybe the problem was only a one-time situation. Unfortunately, you are not responding to emails or messages this time either. I was even willing to remove my negative feedback, but with this experience you are not leaving me any reason to do so.
Please send my medication as soon as possible.
9 September 2025
Unprompted review
Reply from ZAVA UK
Dear Patient,
Thank you for your feedback.
I'm sorry to hear that your request took some time to process. Unfortunately, currently we are going through an unprecedented demand and our doctors are busier than usual. This means that some orders or messages can sometimes take a bit longer to be reviewed.
From looking on your account, I can see that your request has been approved by one of our doctors and your request will be delivered between Thursday, 11 Sep 2025 - Saturday, 13 Sep 2025.
Please accept our apologies for the delay and any inconvenience caused.
If you have any questions or other feedback, you can always message us directly in your account on our website.
Kind regards,
Shontae
Senior Patient Care Advisor
Review of Pharmacy Asda
Extremely Poor Experience – Avoid
Asda Pharmacy has been extremely unreliable and unprofessional with my Mounjaro 5mg order. I was told I could collect it from Wembley on 18th August after 3pm, but after travelling 45 minutes each way, the medication wasn’t there and I had no update whatsoever. Now they say it will come by courier, yet I’ve been given no tracking number, no courier details, and none of my messages are answered.
This is not a trustworthy service – the communication is non-existent, and customers are left completely in the dark. I regret switching to Asda and strongly advise others to avoid making the same mistake.
17 August 2025
Unprompted review