It’s a SCAM
It’s a SCAM. Stay away from them. They will probably reply, just like they do for all negative reviews, claiming they don’t know if I’m a “customer” or pretending they care. During a trip to the Dominican Republic, I was hospitalized for an infection contracted there and food poisoning. They refused to pay for even the pills. Stay away — they’ll steal your money and never pay if anything happens.
And no, protegetuviaje.com, I don’t want you to “look” into my case again. You’ve already done it six times, I’ve spent countless hours with you, and you still don’t pay. Scammers.
Reply from Protegetuviaje.com
Hello Patrick, we are truly sorry to read your comment. After reviewing our records with the information you provided, we could not find any case linked to your name or to the circumstances described.
At Protegetuviaje.com® we always work to ensure that every traveler receives assistance and access to their contracted benefits, so we would like to confirm whether you actually hold a service with us. Please contact us via private message with your complete details (full name, certificate number, and travel dates), so we can validate the information and, if applicable, provide proper follow-up.
Our priority is transparency and trust, and we appreciate the opportunity to carefully review your situation.
Customer Service and Quality Management
Protegetuviaje.com ®