Hello TaskRabbit Support Team,
Hello TaskRabbit Support Team,
I am writing to express my extreme dissatisfaction with the service I received. My experience has been unacceptable on every level.
- The task I booked was not completed.
- The part of the task that was started was done incorrectly.
- As a result of the poor workmanship, water is now leaking everywhere, creating an even bigger problem than before.
- I requested a refund, but I have not received any response or reimbursement.
This situation is completely unacceptable. I paid for a service that not only failed to solve the issue but actually made the problem worse, causing additional inconvenience, stress, and potential damage.
I expect the following immediately:
- A full refund for the incomplete and incorrect task.
- Compensation or support for the damage caused by the leaking water.
- A clear explanation of why my refund request has been ignored.
Please treat this matter as urgent. I look forward to a prompt resolution.
Regards,
Usman Idrees
+4915736100090
Reply from Taskrabbit Deutschland
Hello - We deeply apologize for this poor experience and take it to heart as a learning experience. Please know that we have dedicated Support working around the clock to help the community. If you'd like to give us another chance, visit help.tr.co and click the "Contact Us" button to email our team at your earliest convenience.
