MR

Mrs Robertson

United Kingdom

Reviews

Review of Profile Pensions


Rated 4 out of 5 stars

Happy investor

Been with profile pensions for a good few years, very happy that my pension is reviewed frequently and kept in touch by email “news letters ‘ which is very reassuring, feel my pension is in safe hands.

27 February 2026

Review of Post Office Pet Insurance


Rated 4 out of 5 stars

2nd dog discout

Have just added a second dog to this pet insurance, great product, excellent claim process, way cheaper than my quoted renewal would have been with other insurance and even more so with second dog discount. Very satisfied

30 January 2026

Reply from Post Office Pet Insurance

Good morning Mrs Robertson,

We're happy to hear that you're very satisfied with our pet insurance and the claim process! We appreciate you adding a second dog and are glad we could offer a more affordable option. Thanks for your positive feedback.

Many thanks,
Post Office Pet Insurance Team

Review of Post Office Pet Insurance


Rated 5 out of 5 stars

Prompt action

Had to make a claim for puppies fractured toe, application was sent in by vet via portal, on the Friday. I had a text on the Monday to confirm receipt, text on Tuesday to say it was getting checked for approval. Text on the Wednesday saying it was approved and money would be paid to account in couple of days which it was, couldn’t ask for more prompt action, very satisfied and I didn’t have to do a thing apart from giving policy number to vet. First class service and one of the most reasonably priced policies around. Highly recommended.

16 January 2026

Reply from Post Office Pet Insurance

Good morning Mrs Robertson,

We're happy to hear that the claim process for your puppy's fractured toe went smoothly. We appreciate your positive feedback regarding our prompt action and reasonable prices. It's great to know you were very satisfied with our claims service.

Many thanks,
Post Office Pet Insurance Team

Review of Gold Collagen®


Rated 4 out of 5 stars

Gold collagen ‘Artron Extreme’

Ordered online, parcel arrived promptly and well wrapped. Contents had long expiry dates. Returned to this make after long absence while trying similar products which I believe had little effect. Last time taking this product I noticed improvement in stiffness in joints after about 3 weeks of constant dosages and continued improvement long term, so hoping for same relief again.

4 July 2024

Reply from Gold Collagen®

Dear Mrs Robertson,

Thank you for taking the time a review.

We're thrilled to hear that your online order arrived promptly and well-packaged, the contents have long expiry dates, ensuring freshness.

We are delighted to know you've returned to our product after trying others and we hope you will find the same relief for the stiffness in your joint again.

Thank you for choosing Gold Collagen.

Best Regards,
the Gold Collagen team

Review of Lancaster Insurance Services


Rated 5 out of 5 stars

Efficient customer service

Amendment to renew carried out efficiently and courteously.

21 March 2024

Reply from Lancaster Insurance Services

Thanks for taking the time to leave us such a positive review - many thanks! Lancaster Insurance Services.