WH

WHR

United States

Reviews

Review of Activity Superstore


Rated 5 out of 5 stars

ONE NIGHT ESCAPE WITH DINNER

I booked a night away with dinner through Activity Superstore. The process was really easy and straightforward with no issues validating the voucher at the chosen location.

In addition to this the place we stayed at ‘The Red Lion’ in Arlingham was fantastic with some of the best food we have ever had. Highly recommend

17 February 2024
Unprompted review

Review of The Fairlawns


Rated 5 out of 5 stars

Perfection

We had the most unbelievable wedding at Fairlawns. It was perfection from beginning to end! The feedback from our guests has been amazing with comments about the extremely high quality food and impeccable service. We can't thank Josh and the Fairlawns team enough. It truly exceeded all expectations. Thank you from RT&WH

14 October 2023
Unprompted review

Review of Viator.com


Rated 1 out of 5 stars

Terrible Service

I am extremely disappointed with the customer service received from Viator. We were left behind after an airboat ride in the swamps of New Orleans. The bus drove off without us. I had paid for transportation back to the hotel. We had to beg for a ride back from other people in the car park. Viator have been so unhelpful. I have had multiple conversations with them and they refuse to help. They take the tour operators word over the customer. I would not recommend or use this company again.

22 October 2023
Unprompted review

Reply from Viator.com

Hi WHR,

We are sorry to hear about your negative experience. We have reviewed your booking, and have emailed you directly. We apologize for any inconvenience and look forward to assisting you in the future. If you have any other concerns, please feel free to visit our site at https://www.viator.com/help.

Kind Regards,

Viator Social Engagement