I have ordered a tap with long handle…
I have ordered a tap with long handle for disabled and received one with the short one. It’s different model with different product number to what I ordered. Customer support doesn’t respond. order number 5725024628 [sanitino#2093006
26 November 2025
Unprompted review
Reply from Sanitino.nl
Dear client,
Thank you for providing your order number. We’re sorry to hear about the issue with the incorrect item.
According to our system, one of our colleagues is already handling your case, and we expect to resolve it for you shortly.
Thank you for your patience — we’ll make sure this is settled as quickly as possible.
If you have any additional questions in the meantime, please feel free to contact us.
Thank you.
Kind regards,
Team SANITINO