United Kingdom
Review of Vodafone UK
Looked after by a wonderful young lady called Spencer today, 5* service, thank you
Reply from Vodafone UK
Hey Joe,
Thanks for the lovely review and fantastic support for Spencer.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Review of Hollywood Bowl
Website is an absolute scam. Miraculously availability disappears when you try and book a deal. 4 people for 2 games - no problem. An offer for 4 people for 2 games and a drink - nope. Absolutely disgusting behaviour who will no doubt spout some rubbish about “limiting availability”.
and for the record - this isn’t a one time thing
Reply from Hollywood Bowl
Hello, Thank you for taking your time to leave a review.
If you would like to discuss your review further please email customerservice@hollywoodbowl.co.uk and we will be in touch
Review of Very
The frequency of the emails and texts you send out regarding applying for credit and loans is actually disgusting. Stop encouraging people to get into debt with you!!!
Review of Premier Inn
Don’t understand poor reviews.
Actually I do, checked some guys profile after he rated it 1* and saying he’s used Premier Inn Hotels for 20 years… never once left a positive review but as soon as he gets a bad one… bang, 1*
Great locations, solid value, and brilliant showers, beds and pillows. Always a kettle in your room too. What else do you actually need??? 0 complaints from me
Review of Campanile
LETS BE HONEST - This hotel is purely here to make money, and there’s nothing anyone can do about it. It’s cheap and has a great location (val de France next to Disney). Service is poor, rooms are miserable, beds awful, showers shocking, breakfast…. Oh wow it’s disgusting!! (Cooked stuff). But the thing is, for where it is, it’s cheap, and will always be busy, therefore they don’t care about anything.
The only pro is the price, and that’s only in comparison to other places.
Oh, and they advertise “6 free shuttles”. Well I’m currently stood in Disneyland bus station using the real time tracking, and there’s 1 in operation…
Review of Protein Works
I feel this needs to be called out as you don’t give the option for feedback when unsubscribing. But the amount of “promotional” emails they send you is insane!!!! Products are constantly on some sort of “offer”, which just shows the full price is a myth too. Companies should be limited to the amount of emails they can send.
Reply from Protein Works
Thank you for your feedback here Joe, we had requested further information in order to assist you with this however you have not provided this and so we are unable to reach out.
Please know you can manage your contact preferences in your customer account, if you do need any assistance with this please update your review with further information so we can assist.
I have passed along your feedback to our Trading and Marketing team for further improvement in this case.
Rebecca
Review of UberEATS
I can not comprehend just how bad their customer service is. They are constantly ignoring what I am telling them and divert to what looks like an automated response. Sucked in with a good offer, and an agreed price (grocery shop), to then be charged nearly 30% more once delivered. Packaging and driver were perfect, thank you, but the after sale service is so bad I can not give anything but the lowest score. ITS SO FRUSTRATING!
Review of Enjoyfball
Purchased two shirts, arrived within a few weeks as expected. Wore one once, washed within the guidelines on the label and the font just fell to pieces. Gave them multiple opportunities to offer a refund or replacement to which they completely refused. Shocking service, shocking quality, buy elsewhere!!
Review of Hilton Hotels & Resorts
Arranged a Christmas staff meal here in December. Poor correspondence (so should have known issues would happen), food was very basic but that’s not the big issue. I have been waiting since the start of December for an agreed refund. Numerous emails to different contacts, complaint sent in, to receive a standard response asking for more info (all info was provided), to then hear nothing back. AGAIN. Absolutely appauling behaviour. The only positive was the staff working there on the night, who were all great
Review of GetYourGuide
Exceptional customer care!
We have used before successfully so decided to use again. Everything went well in the most but with Sid have some hiccups (won’t detail here). The important thing is they have dealt with it excellently (though the provider didn’t really accept any responsibility). Would use again and happy to give a 5* reviews
Review of Romans
Really disappointed in the Swindon (Taw Hill) branch. Not only did I feel as though they didn’t really care about anything (since they took over from Dewhurst). I’ve just had to deal with an issue that nearly caused a problem with my credit file. They notified Thames Water that we had moved in to the property we just moved out from! And I started to receive outstanding bills from Thames Water!! Luckily I know someone who helped me sort it.
Reply from Romans
Dear Joe Botwright,
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team
Review of A2Dominion Group
Rented a property of A2Dominion via a letting agency for over 5 years and never ever had any issues. Unfortunately they decided to sell the house we were living in, which we were absolutely gutted about, and you may find strange the fact I’m leaving a 5* review, but I can not compliment how supportive they were through the whole process. I genuinely could not have asked for anything more, Simone in particular (who we dealt with) was absolutely superb. Thank you again
