3 months untill you receive a refund after return of a parcel
In August of 2022 I pre-ordered a dress that was supposed to arrive in September 2022. After a long wait it arrived in the end of October 2022. However, when I received the dress, it did not fit well, so I returned my order. I send it back, and according to the tracking the company received it 9 November 2022. After 14 days, I still did not received my refund. So, I contacted costumer service, they said they would pay within 14 days. However, I only received my refund last week on 8 February 2023.
7 February 2023
Unprompted review
Reply from Noella Fashion
I apologize for the long wait!
Can you send an email with your order number so I can investigate why it has taken so long!
NICE day to you!💚